Hi **sing**, Can you log into gluu container and provide the following log file? `/opt/gluu/jetty/identity/logs/oxtrust.log`

logs 2018-05-07 09:39:20,696 ERROR [qtp985655350-55] [org.gluu.oxtrust.exception.GlobalExceptionHandler] (GlobalExceptionHandler.java:77) - Can't perform redirect to viewId: /error java.lang.IllegalStateException: Committed at org.eclipse.jetty.server.HttpChannel.resetBuffer(HttpChannel.java:788) ~[jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.HttpOutput.resetBuffer(HttpOutput.java:885) ~[jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.Response.resetBuffer(Response.java:1232) ~[jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.Response.sendRedirect(Response.java:663) ~[jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.Response.sendRedirect(Response.java:672) ~[jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at javax.servlet.http.HttpServletResponseWrapper.sendRedirect(HttpServletResponseWrapper.java:176) ~[servlet-api-3.1.jar:3.1.0] at org.ocpsoft.rewrite.servlet.impl.HttpRewriteWrappedResponse.sendRedirect(HttpRewriteWrappedResponse.java:479) ~[rewrite-servlet-3.4.1.Final.jar:3.4.1.Final] at com.sun.faces.context.ExternalContextImpl.redirect(ExternalContextImpl.java:678) ~[jsf-impl-2.2.14.jar:2.2.14] at javax.faces.context.ExternalContextWrapper.redirect(ExternalContextWrapper.java:578) ~[jsf-api-2.2.14.jar:2.2] at javax.faces.context.ExternalContextWrapper.redirect(ExternalContextWrapper.java:578) ~[jsf-api-2.2.14.jar:2.2] at org.gluu.oxtrust.exception.GlobalExceptionHandler.performRedirect(GlobalExceptionHandler.java:75) [classes/:?] at org.gluu.oxtrust.exception.GlobalExceptionHandler.handle(GlobalExceptionHandler.java:55) [classes/:?] at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:119) [jsf-impl-2.2.14.jar:2.2.14] at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:198) [jsf-impl-2.2.14.jar:2.2.14] at javax.faces.webapp.FacesServlet.service(FacesServlet.java:658) [jsf-api-2.2.14.jar:2.2] at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:837) [jetty-servlet-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1772) [jetty-servlet-9.3.15.v20161220.jar:9.3.15.v20161220] at org.ocpsoft.rewrite.servlet.RewriteFilter.doFilter(RewriteFilter.java:226) [rewrite-servlet-3.4.1.Final.jar:3.4.1.Final] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759) [jetty-servlet-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:582) [jetty-servlet-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:566) [jetty-security-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1180) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:512) [jetty-servlet-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1112) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:199) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:74) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.ocpsoft.rewrite.servlet.impl.HttpRewriteResultHandler.handleResult(HttpRewriteResultHandler.java:42) [rewrite-servlet-3.4.1.Final.jar:3.4.1.Final] at org.ocpsoft.rewrite.servlet.RewriteFilter.rewrite(RewriteFilter.java:297) [rewrite-servlet-3.4.1.Final.jar:3.4.1.Final] at org.ocpsoft.rewrite.servlet.RewriteFilter.doFilter(RewriteFilter.java:198) [rewrite-servlet-3.4.1.Final.jar:3.4.1.Final] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759) [jetty-servlet-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:582) [jetty-servlet-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548) [jetty-security-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1180) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:512) [jetty-servlet-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1112) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:119) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:134) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.Server.handle(Server.java:534) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:320) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251) [jetty-server-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:283) [jetty-io-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:110) [jetty-io-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:93) [jetty-io-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.executeProduceConsume(ExecuteProduceConsume.java:303) [jetty-util-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceConsume(ExecuteProduceConsume.java:148) [jetty-util-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:136) [jetty-util-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:671) [jetty-util-9.3.15.v20161220.jar:9.3.15.v20161220] at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:589) [jetty-util-9.3.15.v20161220.jar:9.3.15.v20161220] at java.lang.Thread.run(Thread.java:745) [?:1.8.0_112] 2018-05-07 09:39:20,757 ERROR [ForkJoinPool.commonPool-worker-57] [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] (StatusCheckerTimer.java:177) - Failed to update current appliance org.gluu.site.ldap.persistence.exception.EntryPersistenceException: Failed to update entry: inum=@!2B43.A70F.3CB6.DD3B!0002!3316.38CD,ou=appliances,o=gluu at org.gluu.site.ldap.persistence.LdapEntryManager.merge(LdapEntryManager.java:185) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.AbstractEntryManager.merge(AbstractEntryManager.java:277) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.AbstractEntryManager.merge(AbstractEntryManager.java:298) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.LdapEntryManager$Proxy$_$$_WeldClientProxy.merge(Unknown Source) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.oxtrust.ldap.service.ApplianceService.updateAppliance(ApplianceService.java:74) ~[classes/:?] at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.processInt(StatusCheckerTimer.java:175) [classes/:?] at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.process(StatusCheckerTimer.java:125) [classes/:?] at org.gluu.oxtrust.ldap.service.StatusCheckerTimer$Proxy$_$$_WeldSubclass.process$$super(Unknown Source) [classes/:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_112] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_112] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_112] at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_112] at org.jboss.weld.interceptor.proxy.TerminalAroundInvokeInvocationContext.proceedInternal(TerminalAroundInvokeInvocationContext.java:51) [weld-core-impl-3.0.0.Final.jar:3.0.0.Final] at org.jboss.weld.interceptor.proxy.AroundInvokeInvocationContext.proceed(AroundInvokeInvocationContext.java:78) [weld-core-impl-3.0.0.Final.jar:3.0.0.Final] at org.xdi.service.cdi.async.AsynchronousInterceptor$1.get(AsynchronousInterceptor.java:36) [oxcore-service-3.1.1.Final.jar:?] at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1590) [?:1.8.0_112] at java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1582) [?:1.8.0_112] at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:289) [?:1.8.0_112] at java.util.concurrent.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1056) [?:1.8.0_112] at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1692) [?:1.8.0_112] at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:157) [?:1.8.0_112] Caused by: com.unboundid.ldap.sdk.LDAPException: entry update failed at com.unboundid.ldap.sdk.LDAPConnection.modify(LDAPConnection.java:2754) ~[unboundid-ldapsdk-3.2.0.jar:3.2.0] at com.unboundid.ldap.sdk.AbstractConnectionPool.modify(AbstractConnectionPool.java:1304) ~[unboundid-ldapsdk-3.2.0.jar:3.2.0] at org.gluu.site.ldap.OperationsFacade.modifyEntry(OperationsFacade.java:563) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.OperationsFacade.updateEntry(OperationsFacade.java:549) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.LdapEntryManager.merge(LdapEntryManager.java:179) ~[oxcore-ldap-3.1.1.Final.jar:?] ... 20 more 2018-05-07 09:39:39,319 INFO [qtp985655350-227] [org.gluu.oxtrust.action.Authenticator] (Authenticator.java:383) - authorizationCode : c94c7c2f-4c5a-45e9-abb5-20a953fec064 2018-05-07 09:39:39,319 INFO [qtp985655350-227] [org.gluu.oxtrust.action.Authenticator] (Authenticator.java:386) - scopes : openid user_name profile email 2018-05-07 09:39:39,320 INFO [qtp985655350-227] [org.gluu.oxtrust.action.Authenticator] (Authenticator.java:389) - clientID : @!2B43.A70F.3CB6.DD3B!0001!3AD6.C77C!0008!7A36.40AD 2018-05-07 09:39:39,321 INFO [qtp985655350-227] [org.gluu.oxtrust.action.Authenticator] (Authenticator.java:419) - Sending request to token endpoint 2018-05-07 09:39:39,321 INFO [qtp985655350-227] [org.gluu.oxtrust.action.Authenticator] (Authenticator.java:421) - redirectURI : https://gluu2.enetdefender.com/identity/authentication/authcode 2018-05-07 09:39:39,405 INFO [qtp985655350-227] [org.gluu.oxtrust.action.Authenticator] (Authenticator.java:436) - Session validation successful. User is logged in 2018-05-07 09:39:39,463 ERROR [qtp985655350-227] [org.gluu.oxtrust.action.Authenticator] (Authenticator.java:447) - User info response doesn't contains uid claim 2018-05-07 09:40:19,059 INFO [ForkJoinPool.commonPool-worker-57] [gluu.oxtrust.service.status.ldap.LdapStatusTimer] (LdapStatusTimer.java:97) - connectionProvider statistics: LDAPConnectionPoolStatistics(numAvailableConnections=1, maxAvailableConnections=10, numSuccessfulConnectionAttempts=14, numFailedConnectionAttempts=0, numConnectionsClosedDefunct=13, numConnectionsClosedExpired=0, numConnectionsClosedUnneeded=0, numSuccessfulCheckouts=177, numFailedCheckouts=0, numReleasedValid=164) 2018-05-07 09:40:20,760 ERROR [ForkJoinPool.commonPool-worker-57] [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] (StatusCheckerTimer.java:177) - Failed to update current appliance org.gluu.site.ldap.persistence.exception.EntryPersistenceException: Failed to update entry: inum=@!2B43.A70F.3CB6.DD3B!0002!3316.38CD,ou=appliances,o=gluu at org.gluu.site.ldap.persistence.LdapEntryManager.merge(LdapEntryManager.java:185) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.AbstractEntryManager.merge(AbstractEntryManager.java:277) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.AbstractEntryManager.merge(AbstractEntryManager.java:298) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.LdapEntryManager$Proxy$_$$_WeldClientProxy.merge(Unknown Source) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.oxtrust.ldap.service.ApplianceService.updateAppliance(ApplianceService.java:74) ~[classes/:?] at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.processInt(StatusCheckerTimer.java:175) [classes/:?] at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.process(StatusCheckerTimer.java:125) [classes/:?] at org.gluu.oxtrust.ldap.service.StatusCheckerTimer$Proxy$_$$_WeldSubclass.process$$super(Unknown Source) [classes/:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_112] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_112] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_112] at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_112] at org.jboss.weld.interceptor.proxy.TerminalAroundInvokeInvocationContext.proceedInternal(TerminalAroundInvokeInvocationContext.java:51) [weld-core-impl-3.0.0.Final.jar:3.0.0.Final] at org.jboss.weld.interceptor.proxy.AroundInvokeInvocationContext.proceed(AroundInvokeInvocationContext.java:78) [weld-core-impl-3.0.0.Final.jar:3.0.0.Final] at org.xdi.service.cdi.async.AsynchronousInterceptor$1.get(AsynchronousInterceptor.java:36) [oxcore-service-3.1.1.Final.jar:?] at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1590) [?:1.8.0_112] at java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1582) [?:1.8.0_112] at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:289) [?:1.8.0_112] at java.util.concurrent.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1056) [?:1.8.0_112] at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1692) [?:1.8.0_112] at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:157) [?:1.8.0_112] Caused by: com.unboundid.ldap.sdk.LDAPException: entry update failed at com.unboundid.ldap.sdk.LDAPConnection.modify(LDAPConnection.java:2754) ~[unboundid-ldapsdk-3.2.0.jar:3.2.0] at com.unboundid.ldap.sdk.AbstractConnectionPool.modify(AbstractConnectionPool.java:1304) ~[unboundid-ldapsdk-3.2.0.jar:3.2.0] at org.gluu.site.ldap.OperationsFacade.modifyEntry(OperationsFacade.java:563) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.OperationsFacade.updateEntry(OperationsFacade.java:549) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.LdapEntryManager.merge(LdapEntryManager.java:179) ~[oxcore-ldap-3.1.1.Final.jar:?] ... 20 more 2018-05-07 09:40:23,086 INFO [qtp985655350-49] [org.gluu.oxtrust.action.Authenticator] (Authenticator.java:369) - No authorization code sent. Error: null. Error description: null 2018-05-07 09:41:19,060 INFO [ForkJoinPool.commonPool-worker-57] [gluu.oxtrust.service.status.ldap.LdapStatusTimer] (LdapStatusTimer.java:97) - connectionProvider statistics: LDAPConnectionPoolStatistics(numAvailableConnections=1, maxAvailableConnections=10, numSuccessfulConnectionAttempts=15, numFailedConnectionAttempts=0, numConnectionsClosedDefunct=14, numConnectionsClosedExpired=0, numConnectionsClosedUnneeded=0, numSuccessfulCheckouts=188, numFailedCheckouts=0, numReleasedValid=174) 2018-05-07 09:41:20,815 ERROR [ForkJoinPool.commonPool-worker-57] [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] (StatusCheckerTimer.java:177) - Failed to update current appliance org.gluu.site.ldap.persistence.exception.EntryPersistenceException: Failed to update entry: inum=@!2B43.A70F.3CB6.DD3B!0002!3316.38CD,ou=appliances,o=gluu at org.gluu.site.ldap.persistence.LdapEntryManager.merge(LdapEntryManager.java:185) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.AbstractEntryManager.merge(AbstractEntryManager.java:277) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.AbstractEntryManager.merge(AbstractEntryManager.java:298) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.LdapEntryManager$Proxy$_$$_WeldClientProxy.merge(Unknown Source) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.oxtrust.ldap.service.ApplianceService.updateAppliance(ApplianceService.java:74) ~[classes/:?] at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.processInt(StatusCheckerTimer.java:175) [classes/:?] at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.process(StatusCheckerTimer.java:125) [classes/:?] at org.gluu.oxtrust.ldap.service.StatusCheckerTimer$Proxy$_$$_WeldSubclass.process$$super(Unknown Source) [classes/:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_112] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_112] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_112] at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_112] at org.jboss.weld.interceptor.proxy.TerminalAroundInvokeInvocationContext.proceedInternal(TerminalAroundInvokeInvocationContext.java:51) [weld-core-impl-3.0.0.Final.jar:3.0.0.Final] at org.jboss.weld.interceptor.proxy.AroundInvokeInvocationContext.proceed(AroundInvokeInvocationContext.java:78) [weld-core-impl-3.0.0.Final.jar:3.0.0.Final] at org.xdi.service.cdi.async.AsynchronousInterceptor$1.get(AsynchronousInterceptor.java:36) [oxcore-service-3.1.1.Final.jar:?] at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1590) [?:1.8.0_112] at java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1582) [?:1.8.0_112] at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:289) [?:1.8.0_112] at java.util.concurrent.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1056) [?:1.8.0_112] at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1692) [?:1.8.0_112] at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:157) [?:1.8.0_112] Caused by: com.unboundid.ldap.sdk.LDAPException: entry update failed at com.unboundid.ldap.sdk.LDAPConnection.modify(LDAPConnection.java:2754) ~[unboundid-ldapsdk-3.2.0.jar:3.2.0] at com.unboundid.ldap.sdk.AbstractConnectionPool.modify(AbstractConnectionPool.java:1304) ~[unboundid-ldapsdk-3.2.0.jar:3.2.0] at org.gluu.site.ldap.OperationsFacade.modifyEntry(OperationsFacade.java:563) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.OperationsFacade.updateEntry(OperationsFacade.java:549) ~[oxcore-ldap-3.1.1.Final.jar:?] at org.gluu.site.ldap.persistence.LdapEntryManager.merge(LdapEntryManager.java:179) ~[oxcore-ldap-3.1.1.Final.jar:?] ... 20 more I am unable to detect problem please help

You can find file oxtrust.log at [File](https://drive.google.com/file/d/1aCM4pPeYz8GdpwQZ51qXBUbuzJEx22kF/view?usp=sharing)

Can you describe changes you have done before the issue start to show up? The log provide is too long and is confusing, we need a relevant log information. You can: 1. Delete the oxtrust.log 1. Restart the identity service 1. Try to login again (just to collect log information) 1. Provide the log file collected

latest log [File](https://drive.google.com/file/d/1_P3Gh8caIheH677qitrF-gGUNUGKU5aP/view?usp=sharing) Before this problem i was working on to some changes in identity.war . for this I followed following steps 1) copy identity.war to temporary folder 2)mkdir lab 3)cp identity.war lab/ 4)cd lab 5)mkdir -p WEB-INF/incl/layout 6)cp identity/WEB-INF/incl/layout/newtemplate.xhtml WEB-INF/incl/layout 7)After that do changes in WEB-INF/incl/layout/ newtemplate.xhtml 8)zip -u identity.war WEB-INF/incl/layout/newtemplate.xhtml 9) cp identity.war /opt/gluu-server-3.1.1/opt/gluu/jetty/identity/webapps/identity.war 10) Then restart identity service I think " Committed javax.faces.FacesException: Committed" is actual problem I done this some time before also but never face any problem

Thanks, We are going to reproduce that issue locally. Meanwhile can you apply theses suggestion and let's know the outcome: 1. Check that the permission is set on **opt/gluu/jetty/identity/webapps/identity.war** as expected and test the login. We mean the ownership and the permission. 1. Replace the customize identity.war file with the original one and restart and test again.

I already done these changes but still not resolved issue..

We are not able to reproduce the issue your are facing. Please feel free to share all information you think can help to reproduce it. A question: how long have you been use that gluu instance? Thanks, Gasmyr.

### A question: how long have you been use that gluu instance? from last 3 months

Hello **Singh**, Since the issue is not reproducible, feel free to apply some trick that can fix the problem and let's known if you managed to fix it. Thanks, Gasmyr.