By: Tomas Liljebergh user 16 Dec 2021 at 4:13 a.m. CST

7 Responses
Tomas Liljebergh gravatar
When using SuperGluu for MFA and logging in to different systems we get the pushnotification but after pressing the Accept button the time for gluu to respond and redirect to the goalsystem are rather long. We timed it to around 8 seconds. When using Microsofts MFA for ex office.com the redirect time is usually 1-2 seconds. Normal login without MFA is usually finished in 1-2 seconds. I can see that gluu gets the confirmation as it starts to show a spinning ring top-left in my browser, but then it takes a rather long time for gluu to redirect me to the actual goal-system. Is there any thing we can change in gluu to make this goes faster, 8 seconds is not that long but with lots of users complaining we need to try to do what we can. Regards Tomas

By Aliaksandr Samuseu staff 16 Dec 2021 at 2:59 p.m. CST

Aliaksandr Samuseu gravatar
Hi, Tomas. @Mohit.Mali , is this something we already know from QAing Super Gluu flows? Otherwise it may be something with deployment used by Tomas, I suppose. What are the environment you install Gluu at? Is it a cloud vm, or a physical machine? Is it publicly accessible, can we see the issue for ourselves may be? Please also switch oxAuth's logging verbosity to TRACE and try to capture the whole login flow in `oxauth.log` and share it with us. At the same time, also record a HAR file and upload it as well. You can use steps listed [here](https://www.inflectra.com/support/knowledgebase/kb254.aspx) - please use Firefox for that task, Chrome's HARs are flawed. Also don't forget to set "Persist log" and "Disable cache" checkboxes in the console to save everything, not just the recently loaded page.

By Tomas Liljebergh user 17 Dec 2021 at 7:38 a.m. CST

Tomas Liljebergh gravatar
Hi again! Now i have a HAR and a log file. As the HAR file contains sensitive information i rather not post it in public. Do you have any upload area or mail address where i can send it or send information about where you can fetch it? About our setup it is version 4.1.1 running in a local container on Debian. I tested it on our new testserver running 4.2.3 with the same timers. And yes its publicly accessible, if you want to test it i can try to find a test account and mail you the password. Regards Tomas

By Tomas Liljebergh user 13 Jan 2022 at 7:26 a.m. CST

Tomas Liljebergh gravatar
Any news about this? As it is now we probably cant use super-gluu

By Mohib Zico Account Admin 24 Jan 2022 at 11:33 a.m. CST

Mohib Zico gravatar
We are working on fix. New version should be released anytime soon.

By Tomas Liljebergh user 25 Jan 2022 at 2:21 a.m. CST

Tomas Liljebergh gravatar
Thank you, that would really help us going forward with this! Thanks! /Tomas

By Mohib Zico Account Admin 22 Feb 2022 at 8:25 a.m. CST

Mohib Zico gravatar
Hi, Released new version in Playstore and AppStore. It's ready for you to test.

By Tomas Liljebergh user 11 Mar 2022 at 2:30 a.m. CST

Tomas Liljebergh gravatar
The app is working slightly better but we decided to go on without it thank you