Authentication error

By: Luciano Fortuna user 27 Jul 2017 at 7:37 a.m. CDT

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Hi, I do not have access to the server admin panel, not even the login screen, authentication error
OS Version : N/A
closed

Answers

By William Lowe user 27 Jul 2017 at 8:25 a.m. CDT

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This isn't enough information for us to help you. Please provide more details about what you did to encounter this situation.

By Luciano Fortuna user 27 Jul 2017 at 8:40 a.m. CDT

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Thank you for the prompt service, I made the reinstallation again and it was resolved. Now I have a problem with the logo image, the image has loaded and is saved and does not change. Need to change some image folder permission

By Aliaksandr Samuseu staff 27 Jul 2017 at 12:54 p.m. CDT

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>Now I have a problem with the logo image, the image has loaded and is saved and does not change. If it's about the logo upload feature in web UI, it may not be supported anymore, actually. You may need to update pages directly to change it. [Customization doc](https://gluu.org/docs/ce/3.0.2/operation/custom-loginpage/) may be of use here.

By William Lowe user 28 Jul 2017 at 8:31 a.m. CDT

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Closing this ticket out. If you run into additional issues, please open a new ticket. Thanks, Will

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