Unable to login in gluu server.

By: Jay Kumar user 02 Dec 2017 at 2:53 a.m. CST

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Hi, We set up the GLUU server correctly and we were able to login but suddenly it stops working . Now We are not able to login in GLUU server using its login interface with valid credential.Although we are able to register the user on Gluu server using the registration web interface. but we are not able to login even with this newly created user on Gluu server itself. Can you suggest the issue. Thanks,
Ubuntu 16.04
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Answers

By Mohib Zico staff 02 Dec 2017 at 4:15 a.m. CST

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For authentication related issue... we need to check oxauth logs.

By Jay Kumar user 06 Dec 2017 at 11:17 a.m. CST

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Hello Mohib, Please go through the below url . You can find the oxauth/logs in zip format. https://dev-sso.taoconnect.org/download/oxauth_logs.zip Please help us. Thanks.
Video or screenshot link

By Jay Kumar user 07 Dec 2017 at 10:45 a.m. CST

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Hi Mohib, Have you got the chance to look into the logs we provided? Please provide the solution for this issue and let us know if there is anything missing from our side. Thank you!

By Mohib Zico staff 13 Dec 2017 at 6:19 a.m. CST

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>> https://dev-sso.taoconnect.org/download/oxauth_logs.zip ``` Not Found The requested URL /download/oxauth_logs.zip was not found on this server. Apache/2.4.18 (Ubuntu) Server at dev-sso.taoconnect.org Port 443 ```

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