By: alan sanderson user 20 Dec 2018 at 9:27 a.m. CST

2 Responses
alan sanderson gravatar
new user so just finding my way about - gluu up and running okay but after 1 day i can no longer access the admin user account at the GLUU GUI when i try to log in i get a whoops something happened failed to execute registration script. i followed the instructions to create a new temp admin account and that worked - i can see the user when i query the user end point but i get same error when i attempt to log in with their credentials tailing the logs shows me this - some issue with password reset script but cant find anywhere on the issues or the googleverse on how to fix it any help appreciated ``` ==> /opt/gluu/jetty/identity/logs/2018_12_20.jetty.log <== 2018-12-20 15:04:37,755 INFO [qtp804611486-11] [gluu.oxtrust.service.scim2.serialization.ScimResourceSerializer] ( - buildIncludeSet. No attributes neither excludedAttributes query param were passed Failed to find entries with baseDN: ou=resetPasswordRequests,inum=@!EDAE.CCAB.6587.EE83!0002!4E1A.7681,ou=appliances,o=gluu, filter: (&(&(objectClass=top)(objectClass=gluuPasswordResetRequest))(creationDate<=20181220145550.041Z)) at at$Proxy$_$$_WeldClientProxy.findEntries(Unknown Source) at org.gluu.oxtrust.service.PasswordResetService$1.getChunkOrNull( at at org.gluu.oxtrust.service.PasswordResetService.cleanup( at org.gluu.oxtrust.service.CleanerTimer.processPasswordReset( at org.gluu.oxtrust.service.CleanerTimer$Proxy$_$$_WeldSubclass.processPasswordReset(Unknown Source) at org.gluu.oxtrust.service.CleanerTimer.process( at org.gluu.oxtrust.service.CleanerTimer$Proxy$_$$_WeldSubclass.process$$super(Unknown Source) at sun.reflect.GeneratedMethodAccessor366.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke( at java.lang.reflect.Method.invoke( at org.jboss.weld.interceptor.proxy.TerminalAroundInvokeInvocationContext.proceedInternal( at org.jboss.weld.interceptor.proxy.AroundInvokeInvocationContext.proceed( at org.xdi.service.cdi.async.AsynchronousInterceptor$1.get( at java.util.concurrent.CompletableFuture$ at java.util.concurrent.CompletableFuture$AsyncSupply.exec( at java.util.concurrent.ForkJoinTask.doExec( at java.util.concurrent.ForkJoinPool$WorkQueue.runTask( at java.util.concurrent.ForkJoinPool.runWorker( at Caused by: LDAPSearchException(resultCode=32 (no such object), numEntries=0, numReferences=0, errorMessage='Failed to scroll to specified startIndex') at at ... 20 more Caused by: LDAPSearchException(resultCode=32 (no such object), numEntries=0, numReferences=0, errorMessage='The search base entry 'ou=resetPasswordRequests,inum=@!EDAE.CCAB.6587.EE83!0002!4E1A.7681,ou=appliances,o=gluu' does not exist', matchedDN='inum=@!EDAE.CCAB.6587.EE83!0002!4E1A.7681,ou=appliances,o=gluu') at at ```

By alan sanderson user 24 Dec 2018 at 4:12 a.m. CST

alan sanderson gravatar
okay guess it was such a newbie stupid question no one cared - but just in case someone is trying to navigate the docs and does the same thing and cant figure out why- looks like my mistake was changing the password on the SCIM built in client. Ive re-installed and started again ill give it another try but finding it hard going

By Thomas Gasmyr Mougang staff 24 Dec 2018 at 4:29 a.m. CST

Thomas Gasmyr Mougang gravatar
Hi Alan, When you have gluu installed, the best thing to do if to read the documentation, this also suppose that you have basic skill about oAuth, OpenID connect, SCIM, UMA.