By: Adam Burton user 12 Aug 2019 at 12:06 p.m. CDT

2 Responses
Adam Burton gravatar
Good Afternoon, I have followed the documentation and successfully setup my AD cache and setup refresh, and setup LDAP Auth, and manage auth under configuration, and change my default auth, and mapped groups to my "AD" Account. I can search the local LDAP/by groups usernames anything - nothing seems to work - help? I just get "Failed to authenticate."

By Aliaksandr Samuseu staff 12 Aug 2019 at 12:32 p.m. CDT

Aliaksandr Samuseu gravatar
Hi, Adam. >I can search the local LDAP/by groups usernames anything - nothing seems to work - help? >I just get "Failed to authenticate." Could you elaborate a bit, perhaps? If I understand you correctly, you can search for users imported from your external LDAP server in Gluu's web UI, but can't use external credentials to log in anyway? If you still have access to your Gluu Server's web UI, I would ask you to provide screenshots of your configuration from pages: - `Configuration -> Manage Authentication` : "Manage LDAP authentication" and "Default authentication method" tabs - `Configuration -> Cache Refresh ` : all tabs except the very last one Please make sure all settings are visible on those screenshots.

By Aliaksandr Samuseu staff 23 Aug 2019 at 4:18 p.m. CDT

Aliaksandr Samuseu gravatar
Hi, Adam. Do you still need this ticket open? Was your issue resolved?