Cannot get to web interface after installation

By: Jonathan Crusse named 16 Sep 2020 at 7:55 a.m. CDT

17 Responses
Jonathan Crusse gravatar
Hi there, after i go through the installation process i visit my URL and I just get a blank web page that says OK. I navigated to that document root /opt/gluu-server/var/www/html and opened the index.html and it just contains the letters OK. Is there something obvious that I'm doing wrong here? I have reinstalled 3 times and get the same thing. Any help on this is appreciated.
CentOS 8.0
closed

Answers

By Mobarak Hosen Shakil staff 16 Sep 2020 at 8:53 a.m. CDT

Copy
Mobarak Hosen Shakil gravatar
Hi, Jonathan Crusse! Thanks for using GLUU community service. The problem you mentioned here it's not a problem. Can you please give me your setup.log and setup_error.log file? ~ Thanks

By Mobarak Hosen Shakil staff 16 Sep 2020 at 2:18 p.m. CDT

Copy
Mobarak Hosen Shakil gravatar
Hey, Please try one more reinstall and give me your installation process, let me look what kind of misleading happened each time. Thanks.

By Jonathan Crusse named 18 Sep 2020 at 10 a.m. CDT

Copy
Jonathan Crusse gravatar
First I go through the commands listed on the installation guide: wget https://repo.gluu.org/centos/Gluu-centos8.repo -O /etc/yum.repos.d/Gluu.repo wget https://repo.gluu.org/centos/RPM-GPG-KEY-GLUU -O /etc/pki/rpm-gpg/RPM-GPG-KEY-GLUU rpm --import /etc/pki/rpm-gpg/RPM-GPG-KEY-GLUU yum clean all yum install gluu-server yum versionlock gluu-server /sbin/gluu-serverd enable /sbin/gluu-serverd start /sbin/gluu-serverd login cd /install/community-edition-setup ./setup.py Then I run throught the installation script wizard: I enter in IP address: 10.0.10.33 and hostname: gluu.capitalseaboard.local Region information and organization name and email. Password for admin. I select Install Apache HTTPD Server and Install Gluu Radius. I get a message saying it completed successfully and to visit https://gluu.capitalseaboard.local This is the virtual host I have in /etc/httpd/conf.d/ssl.conf: <VirtualHost 10.0.10.33:443> sslEngine On SSLCertificateFile /opt/gluu-server/etc/certs/httpd.crt SSLCertificateKeyFile /opt/gluu-server/etc/certs/httpd.key DocumentRoot "/opt/gluu-server/var/www/html" Servername gluu.capitalseaboard.local <Directory "/opt/gluu-server/var/www/html"> allow from all Options None Require all granted </Directory> </VirtualHost>

By Mobarak Hosen Shakil staff 18 Sep 2020 at 11:22 a.m. CDT

Copy
Mobarak Hosen Shakil gravatar
Hey, I have done the following things in a similar way you did. I have successfully logged in to the web interface. So, I think there is something wrong with your ssl.conf file. How did you get your ssl.conf file? Did you change it somehow? I have attached my ssl.conf (inside the gluu server) file after a fresh installation.
ssl.conf

By Mohib Zico Account Admin 18 Sep 2020 at 12:34 p.m. CDT

Copy
Mohib Zico gravatar
Hi Jonathan, My two cents.... Is it possible for you to record the screencast of your installation procedure from scratch? Will be helpful for us to understand exact situation. Thanks!

By Jonathan Crusse named 21 Sep 2020 at 6:49 a.m. CDT

Copy
Jonathan Crusse gravatar
So i used the ssl.conf that you gave me and the web interface pops up as Zabbix home page. I had this issue before and it's why i tried switching the virtual host document root to the gluu-server directory. I've already uninstalled Zabbix but my gluu url keeps taking me to Zabbix. There doesn't seem to be any entry in Apache for it. Do you know of a file I should edit to stop this redirecting?

By Mobarak Hosen Shakil staff 21 Sep 2020 at 11:21 a.m. CDT

Copy
Mobarak Hosen Shakil gravatar
You can check your hosts file to make sure that it's ok. If possible then record your installation process and share with us to understand the exact sistuation as stated by @Mohib.Zico Thanks! ~ Mobarak Hosen Shakil

By Mobarak Hosen Shakil staff 23 Sep 2020 at 9:22 a.m. CDT

Copy
Mobarak Hosen Shakil gravatar
Hi, Jonathan Crusse! Thanks for sharing your installation process. I have seen your installation process. It's okay. But the problem here is with your hosts file and ip address. Its redirected some where else. If possible try to remove apache and its associated files and folder(i, e; /etc/apache2* /var/www*) from outside of gluu server. * Don't remove anything from inside of gluu server. Please let me know it works. Thanks! ~ Mobarak Hosen Shakil

By Jonathan Crusse named 24 Sep 2020 at 9:58 a.m. CDT

Copy
Jonathan Crusse gravatar
I uninstalled Apache and got a Service Unavailable error when bringing up the Gluu web interface. I reinstalled Gluu after that and got the same thing. The error is below: Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request. Apache Server at gluu.capitalseaboard.local Port 443

By Mobarak Hosen Shakil staff 24 Sep 2020 at 10:29 a.m. CDT

Copy
Mobarak Hosen Shakil gravatar
As I said, the problem with the apache configuration. Please, ensure that you have completely removed the apache and its folder. Open Terminal and login as root then perform the following operations: - systemctl status httpd - systemctl stop httpd - sudo rm -rf /etc/httpd - sudo rm -rf /var/www/* - /sbin/gluu-serverd enable - /sbin/gluu-serverd start - /sbin/gluu-serverd login - ifconfig (note the ip address) - sudo nano /etc/hosts (add a line with the noted ip and domain name) - systemctl restart httpd - systemctl status httpd Now try to browse the following domain. NB: Please capture the results of each command. Thanks. ~ Mobarak Hosen Shakil

By Mohib Zico Account Admin 25 Sep 2020 at 9 a.m. CDT

Copy
Mohib Zico gravatar
Hi Jonathan, One quick question... The VM where you are installing Gluu Server, was there any other software pre-installed in that machine already?

By Jonathan Crusse named 25 Sep 2020 at 10:06 a.m. CDT

Copy
Jonathan Crusse gravatar
I appreciate all your help on this issue. I realized that this was too much trouble to set up on our existing Linux server that also has other functions like hosting other web pages and performing rsyncs. I made a new centos server that will be a dedicated Gluu server. The only thing I did on this new instance is yum update and the prerequisites listed on the Gluu support site and the Gluu web interface came up like it should after the installation and I was able to login.

By Mohib Zico Account Admin 25 Sep 2020 at 10:09 a.m. CDT

Copy
Mohib Zico gravatar
>> I realized that this was too much trouble to set up on our existing Linux server that also has other functions like hosting other web pages and performing rsyncs. Great! Yes, we suggest customer not to use any other service in that VM where Gluu Server will sit. Good to know that it's fixed now. Please feel free to reopen the ticket if required. Thanks!

By Shrinidhi Shamasunder user 23 Jan 2024 at 4:31 p.m. CST

Copy
Shrinidhi Shamasunder gravatar
Hello!! I am running into the same issue where going to the FQDN which is https://login.leftovers.today just results in OK on the page and nothing else. I have completed the cert instructions and HTTPS is enabled. Health check is successful: curl -k https://janssen-host-name/jans-auth/sys/health-check curl https://janssen-host-name/jans-auth/.well-known/openid-configuration is successful If I use a wrong URL on purpose like https://login.leftovers.today/test it shows a Jans branded 404 page. Its only the main landing page that is broken. I looked at the setup logs and everything looks fine. systemctl list-units --all "jans*" UNIT LOAD ACTIVE SUB DESCRIPTION jans-auth.service loaded active running Janssen Auth Server jans-config-api.service loaded active running Janssen Config API service jans-fido2.service loaded active running Janssen Fido2 Service jans-link.service loaded active running Janssen Link Server jans-scim.service loaded active running Janssen Scim service

By Mohib Zico Account Admin 23 Jan 2024 at 8:52 p.m. CST

Copy
Mohib Zico gravatar
Hi, For Janssen related discussion: https://github.com/janssenProject/jans/discussions/

Post an answer