By: Nathann Morand user 17 Mar 2021 at 3:08 p.m. CDT

2 Responses
Nathann Morand gravatar
## Expected behaviour Creation of recovery code in case the OTP device is lost such that the user dont need to contact support and can reset it's 2FA. ## Actual behaviour I can't find anything in the documentation

By Aliaksandr Samuseu staff 17 Mar 2021 at 3:54 p.m. CDT

Aliaksandr Samuseu gravatar
Hi, Nathann. Sorry, is this a feature we advertise somewhere? Just can't recall this myself. Otherwise, if you are asking for a new feature, please instead create a feature request at Github, [here](https://github.com/GluuFederation/oxAuth/issues/new?assignees=&labels=&template=issue-report.md&title=) and add a "new feature" label to it.

By Nathann Morand user 18 Mar 2021 at 5:32 a.m. CDT

Nathann Morand gravatar
I looked into [this](https://gluu.org/docs/gluu-server/authn-guide/intro/) I assumed it was standard with OTP to have recovery code but it seems that i'm wrong. but i will make a feature request. Thanks for your answer.