By: Erik Arroyo user 28 Jun 2022 at 3:11 p.m. CDT

2 Responses
Erik Arroyo gravatar
From my understanding when using cache refresh it is supposed load users or in other words "cache" them into my Gluu server. I am trying to import from my Active Directory I have set up, but having little luck. I have tested my LDAP connection and it comes back successful. Looking through my Cache_Refresh-2022-06-xx-1.log i am getting 86 errors that all appear to be the same. Starting conditions aren't reached and Allowing to run new process exclusively. Here I will include a few log files as all 80+ rows are the same. 2022-06-27 19:43:18,301 DEBUG [Thread-170296] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:197) - Starting conditions aren't reached 2022-06-27 19:43:18,301 DEBUG [Thread-170296] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:187) - Allowing to run new process exclusively 2022-06-27 19:44:18,300 DEBUG [Thread-170310] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:197) - Starting conditions aren't reached 2022-06-27 19:44:18,300 DEBUG [Thread-170310] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:187) - Allowing to run new process exclusively 2022-06-27 19:45:18,301 DEBUG [Thread-170321] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:197) - Starting conditions aren't reached 2022-06-27 19:45:18,301 DEBUG [Thread-170321] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:187) - Allowing to run new process exclusively 2022-06-27 19:46:18,300 DEBUG [Thread-170331] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:197) - Starting conditions aren't reached 2022-06-27 19:46:18,300 DEBUG [Thread-170331] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:187) - Allowing to run new process exclusively 2022-06-27 19:47:18,300 DEBUG [Thread-170344] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:197) - Starting conditions aren't reached 2022-06-27 19:47:18,300 DEBUG [Thread-170344] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:187) - Allowing to run new process exclusively 2022-06-27 19:48:18,300 DEBUG [Thread-170356] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:197) - Starting conditions aren't reached Please let me know where I can upload screen shots of my configuration to have some additional opinions from Gluu experts.

By Mohib Zico Account Admin 01 Aug 2022 at 9:53 a.m. CDT

Mohib Zico gravatar
Hi Erik, Yes, please upload full `oxtrust.log` and `oxtrust_cache_refresh.log` may be in google drive or dropbox .

By Mobarak Hosen Shakil staff 07 Aug 2022 at 7:55 p.m. CDT

Mobarak Hosen Shakil gravatar
Hi Erik, Closing this ticket, please reopen if requires. Thanks