Hi, Mohamad. Could you please provide a bit more info about your issue? Screenshot/text of the error message, when exactly it appears, what exceptions/errors you can see in `/opt/tomcat/logs/wrapper.log` and `/opt/tomcat/logs/oxtrust.log` (within container) when it happens? Best regards, Alex.

Hi I'm sorry,you are right, it need more description. I want to add user to gluu with SCIM, when I want to add User for example with name "Josh" every thing is OK. but when I try with name "فرهاد" Gluu return this: ``` ResponseError 'latin-1' codec can't encode characters in position 229-232: ordinal not in range(256) ``` in my log files there is nothing about create users error.

Could you also check what errors/exceptions are registered in "wrapper.log" and "oxauth.log" under `/opt/tomcat/logs` (within container) when this happens? You could use something like `# tail -F /opt/tomcat/logs/wrapper.log` to monitor it, then repeat action that gives you that error message.

Of curse. this is my wrapper.log (just changes) ``` INFO | jvm 1 | 2016/09/08 20:58:19 | 2016-09-08 20:58:18,973 INFO [org.xdi.oxauth.auth.Authenticator] Authentication result for user '@!AC1A.58C3.7FC8.44FF!0001!20F2.A094!0008!475D.709B', result: 'false' INFO | jvm 1 | 2016/09/08 20:58:19 | 2016-09-08 20:58:18,976 INFO [org.xdi.oxauth.auth.Authenticator] Authentication success for Client: '@!AC1A.58C3.7FC8.44FF!0001!20F2.A094!0008!475D.709B' ^[[AINFO | jvm 1 | 2016/09/08 20:59:12 | 2016-09-08 20:59:12,583 INFO [org.xdi.oxauth.auth.Authenticator] Authentication result for user '@!AC1A.58C3.7FC8.44FF!0001!20F2.A094!0008!475D.709B', result: 'false' INFO | jvm 1 | 2016/09/08 20:59:12 | 2016-09-08 20:59:12,586 INFO [org.xdi.oxauth.auth.Authenticator] Authentication success for Client: '@!AC1A.58C3.7FC8.44FF!0001!20F2.A094!0008!475D.709B' ``` and this is my oxauth.log: ``` 2016-09-08 21:01:31,843 INFO [org.xdi.oxauth.auth.Authenticator] Authentication result for user '@!AC1A.58C3.7FC8.44FF!0001!20F2.A094!0008!475D.709B', result: 'false' 2016-09-08 21:01:31,846 INFO [org.xdi.oxauth.auth.Authenticator] Authentication success for Client: '@!AC1A.58C3.7FC8.44FF!0001!20F2.A094!0008!475D.709B' 2016-09-08 21:01:46,521 INFO [org.xdi.oxauth.auth.Authenticator] Authentication result for user '@!AC1A.58C3.7FC8.44FF!0001!20F2.A094!0008!475D.709B', result: 'false' 2016-09-08 21:01:46,523 INFO [org.xdi.oxauth.auth.Authenticator] Authentication success for Client: '@!AC1A.58C3.7FC8.44FF!0001!20F2.A094!0008!475D.709B' ```

Thanks, Mohamad. Still it doesn't provide any clues. How do you issue this SCIM request btw? What software package do you use for that?

oooops! I'm sorry, I was wrong, there is an issue in my application :(

Hi, I have a new issue with utf-8 in Gluu. I cannot see my utf-8 names with SCIM or userinfo endpoint always "??????? ??? ??" return to me. but in admin panel names are true.

Hi, Mohamad. If it's a new issue, please create a new ticket for it.