By: Shubham Varshney user 21 Mar 2022 at 2:13 a.m. CDT

2 Responses
Shubham Varshney gravatar
Hello, I am trying to set up Gluu server, however I am getting 503 on the webpage and no error in the backend logs. ``` 503. That's an error. The service you requested is not available at this time. Please try later again. ``` I checked the services and all are running fine, below are the results: ``` # service identity status ● identity.service - Identity service Loaded: loaded (/lib/systemd/system/identity.service; enabled; vendor preset: enabled) Active: active (running) since Mon 2022-03-21 07:07:06 UTC; 1min 18s ago Process: 633 ExecStart=/opt/dist/scripts/identity start (code=exited, status=0/SUCCESS) Main PID: 659 (java) CGroup: /system.slice/identity.service └─659 /opt/jre/bin/java -server -Xms128m -Xmx5814m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/identity -Dlog.bas> Started Identity service. ``` ``` service oxauth status ● oxauth.service - Oxauth service Loaded: loaded (/lib/systemd/system/oxauth.service; enabled; vendor preset: enabled) Active: active (running) since Mon 2022-03-21 07:06:50 UTC; 4min 53s ago Process: 516 ExecStart=/opt/dist/scripts/oxauth start (code=exited, status=0/SUCCESS) Main PID: 542 (java) CGroup: /system.slice/oxauth.service └─542 /opt/jre/bin/java -server -Xms128m -Xmx3876m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/oxauth -Dlog.base=> Started Oxauth service. ``` Could you please help me solve this issue? And which other logs could I check for troubleshooting?

By Davin Cooke staff 21 Mar 2022 at 2:58 p.m. CDT

Davin Cooke gravatar
Hi Shubham thanks for creating a ticket. As Mike suggested it will be difficult to troubleshoot the 503 without a standard installation but start with the OxAuth Logs and see what you find. Check this out for minor troubleshooting and clearing the logs if you restart the services. https://www.gluu.org/docs/gluu-server/4.3/operation/faq/#logs

By Davin Cooke staff 29 Mar 2022 at 9:34 a.m. CDT

Davin Cooke gravatar
Hi Shubham I'm closing this ticket as I have heard no response. please let us know if you were able to test and run Janssen