We modified "Manage Authentication" to our organization AD, it updated successfully. **CONFIGURATION** Name = source Bind DN = CN=ldap,OU=Service Accounts,DC=org,DC=com Use SSL = false Max Connections = 100 Server = xx.xx.xxx.x:3268 Base DN = OU=Java Team,OU=Org Users,DC=org,DC=com Primary Key = sAMAccountName Local Primary Key = uid But once after that, we tried to login gluu using one of our organization user ldap credentials. It failed with below error log, **ERROR LOGS** 2015-06-23 06:16:20,474 TRACE [org.xdi.oxauth.service.SessionIdService] Found session_id cookie: '5e88b2cd-018e-497b-8164-33b91faeb849' 2015-06-23 06:16:20,477 TRACE [org.xdi.oxauth.service.SessionIdService] Try to get session by id: 5e88b2cd-018e-497b-8164-33b91faeb849 ... 2015-06-23 06:16:20,477 TRACE [org.xdi.oxauth.service.SessionIdService] Session dn: uniqueIdentifier=5e88b2cd-018e-497b-8164-33b91faeb849,ou=session,o=@!EEC7.2AB9.A031.93F7!0001!D39C.D02F,o=gluu 2015-06-23 06:16:20,478 DEBUG [org.xdi.oxauth.service.AuthenticationService] Authenticating user with LDAP: username: anand.c 2015-06-23 06:16:20,478 DEBUG [org.xdi.oxauth.service.AuthenticationService] Attempting to find userDN by primary key: 'sAMAccountName' and key value: 'anand.c' 2015-06-23 06:16:20,478 DEBUG [org.xdi.oxauth.service.AuthenticationService] Getting user information from LDAP: attributeName = 'sAMAccountName', attributeValue = 'anand.c' 2015-06-23 06:16:20,479 ERROR [org.xdi.oxauth.auth.Authenticator] Failed to find entries with baseDN: OU=Java Team,OU=Org Users,DC=org,DC=com, filter: (&(&(objectClass=top))(&(sAMAccountName=anand.c))) org.gluu.site.ldap.persistence.exception.EntryPersistenceException: Failed to find entries with baseDN: OU=Java Team,OU=Org Users,DC=org,DC=com, filter: (&(&(objectClass=top))(&(sAMAccountName=anand.c))) at org.gluu.site.ldap.persistence.LdapEntryManager.findEntries(LdapEntryManager.java:296) at org.gluu.site.ldap.persistence.LdapEntryManager.findEntries(LdapEntryManager.java:253) at org.xdi.oxauth.service.AuthenticationService.getUserByAttribute(AuthenticationService.java:263) at org.xdi.oxauth.service.AuthenticationService.authenticate(AuthenticationService.java:205) at org.xdi.oxauth.service.AuthenticationService.externalAuthenticate(AuthenticationService.java:159) at org.xdi.oxauth.service.AuthenticationService.authenticate(AuthenticationService.java:120) at sun.reflect.GeneratedMethodAccessor1937.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at org.jboss.seam.util.Reflections.invoke(Reflections.java:22) at org.jboss.seam.intercept.RootInvocationContext.proceed(RootInvocationContext.java:32) at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:56) at org.jboss.seam.transaction.RollbackInterceptor.aroundInvoke(RollbackInterceptor.java:28) at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) at org.jboss.seam.core.BijectionInterceptor.aroundInvoke(BijectionInterceptor.java:77) at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) at org.jboss.seam.core.MethodContextInterceptor.aroundInvoke(MethodContextInterceptor.java:44) at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) at org.jboss.seam.intercept.RootInterceptor.invoke(RootInterceptor.java:107) at org.jboss.seam.intercept.JavaBeanInterceptor.interceptInvocation(JavaBeanInterceptor.java:185) at org.jboss.seam.intercept.JavaBeanInterceptor.invoke(JavaBeanInterceptor.java:103) at org.xdi.oxauth.service.AuthenticationService_$$_javassist_seam_39.authenticate(AuthenticationService_$$_javassist_seam_39.java) at org.xdi.oxauth.auth.Authenticator.userAuthenticationInteractive(Authenticator.java:296) at org.xdi.oxauth.auth.Authenticator.authenticateImpl(Authenticator.java:148) at org.xdi.oxauth.auth.Authenticator.authenticate(Authenticator.java:111) at sun.reflect.GeneratedMethodAccessor1936.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at org.jboss.seam.util.Reflections.invoke(Reflections.java:22) at org.jboss.seam.intercept.RootInvocationContext.proceed(RootInvocationContext.java:32) at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:56) at org.jboss.seam.transaction.RollbackInterceptor.aroundInvoke(RollbackInterceptor.java:28) at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) at org.jboss.seam.core.BijectionInterceptor.aroundInvoke(BijectionInterceptor.java:77) at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) at org.jboss.seam.core.MethodContextInterceptor.aroundInvoke(MethodContextInterceptor.java:44) at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) at org.jboss.seam.intercept.RootInterceptor.invoke(RootInterceptor.java:107) at org.jboss.seam.intercept.JavaBeanInterceptor.interceptInvocation(JavaBeanInterceptor.java:185) at org.jboss.seam.intercept.JavaBeanInterceptor.invoke(JavaBeanInterceptor.java:103) at org.xdi.oxauth.auth.Authenticator_$$_javassist_seam_43.authenticate(Authenticator_$$_javassist_seam_43.java) at sun.reflect.GeneratedMethodAccessor1935.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at org.jboss.el.util.ReflectionUtil.invokeMethod(ReflectionUtil.java:335) at org.jboss.el.util.ReflectionUtil.invokeMethod(ReflectionUtil.java:348) at org.jboss.el.parser.AstPropertySuffix.invoke(AstPropertySuffix.java:58) at org.jboss.el.parser.AstValue.invoke(AstValue.java:96) at org.jboss.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:276) at com.sun.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:68) at javax.faces.component.MethodBindingMethodExpressionAdapter.invoke(MethodBindingMethodExpressionAdapter.java:88) at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102) at javax.faces.component.UICommand.broadcast(UICommand.java:387) at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:475) at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:756) at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:82) at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:100) at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:118) at javax.faces.webapp.FacesServlet.service(FacesServlet.java:265) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338) at org.jboss.seam.web.RewriteFilter.process(RewriteFilter.java:98) at org.jboss.seam.web.RewriteFilter.doFilter(RewriteFilter.java:57) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.web.LoggingFilter.doFilter(LoggingFilter.java:60) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:73) at org.jboss.seam.web.IdentityFilter.doFilter(IdentityFilter.java:40) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.web.MultipartFilter.doFilter(MultipartFilter.java:90) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.web.ExceptionFilter.doFilter(ExceptionFilter.java:64) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.web.RedirectFilter.doFilter(RedirectFilter.java:45) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:73) at org.jboss.seam.servlet.SeamFilter.doFilter(SeamFilter.java:158) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:190) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: LDAPSearchException(resultCode=32 (no such object), numEntries=0, numReferences=0, errorMessage='The entry OU=Java Team,OU=Org Users,DC=org,DC=com specified as the search base does not exist in the Directory Server') at com.unboundid.ldap.sdk.LDAPConnection.search(LDAPConnection.java:3112) at com.unboundid.ldap.sdk.AbstractConnectionPool.search(AbstractConnectionPool.java:1865) at org.gluu.site.ldap.OperationsFacade.search(OperationsFacade.java:204) at org.gluu.site.ldap.OperationsFacade.search(OperationsFacade.java:182) at org.gluu.site.ldap.persistence.LdapEntryManager.findEntries(LdapEntryManager.java:291) ... 99 more 2015-06-23 06:16:20,481 INFO [org.xdi.oxauth.auth.Authenticator] Authentication failed for 'anand.c' 2015-06-23 06:16:20,488 TRACE [org.xdi.oxauth.service.ClientService] Get client from cache by Dn 'inum=@!EEC7.2AB9.A031.93F7!0008!72C3.8BD1,ou=clients,o=@!EEC7.2AB9.A031.93F7!0001!D39C.D02F,o=gluu' 2015-06-23 06:16:20,488 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!EEC7.2AB9.A031.93F7!0008!72C3.8BD1 2015-06-23 06:16:20,491 TRACE [org.xdi.oxauth.service.ClientService] Get client from cache by Dn 'inum=@!EEC7.2AB9.A031.93F7!0008!72C3.8BD1,ou=clients,o=@!EEC7.2AB9.A031.93F7!0001!D39C.D02F,o=gluu' 2015-06-23 06:16:20,491 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!EEC7.2AB9.A031.93F7!0008!72C3.8BD1 2015-06-23 06:16:20,491 TRACE [org.xdi.oxauth.service.ClientService] Get client from cache by Dn 'inum=@!EEC7.2AB9.A031.93F7!0008!72C3.8BD1,ou=clients,o=@!EEC7.2AB9.A031.93F7!0001!D39C.D02F,o=gluu' 2015-06-23 06:16:20,492 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!EEC7.2AB9.A031.93F7!0008!72C3.8BD1 2015-06-23 06:16:37,004 TRACE [org.xdi.service.custom.script.CustomScriptManager] Last finished time '6/23/15 6:16 AM' ^C