Error adding trust relationship

By: Maykon Chagas user 07 Jun 2016 at 11:55 a.m. CDT

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Maykon Chagas gravatar
Hi, I have some errors on Gluu Interface when I try to add a Trust relationship or try to Establisher a new trust Relationship. SAML > Trust Relationships > Add Relationship; Get System Errors, or SAML > Add Trust Relationships; got a System Errors too. Logfiles, from Apache/Tomcat which I identified, are oxtrust.log and wrapper.log, and they are in pastebin, just to make this ticket more clean, here are the logs: wrapper.log: http://pastebin.com/hiyb8xqx oxtrust.log: http://pastebin.com/qRZ6YexS If there is some others log to collect, just tell me. PS. I received this instructions from @dmogn on GitHub issue: https://github.com/GluuFederation/gluu-Asimba/issues/13#issuecomment-224143465 but didn't work with me. I appreciate the help.
U1404
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Answers

By Aliaksandr Samuseu staff 07 Jun 2016 at 12:08 p.m. CDT

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Hi, Maykon. Could you please provide us all required info we would need to try to reproduce it internally? All settings you are using for TR, metadata file (if you are creating it wih "File" method) etc. Regards, Alex.

By Mohib Zico Account Admin 07 Jun 2016 at 12:11 p.m. CDT

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>> I have some errors on Gluu Interface when I try to add a Trust relationship or try to Establisher a new trust Relationship. SAML > Trust Relationships > Add Relationship; Get System Errors, or SAML > Add Trust Relationships; got a System Errors too. Maykon, A quick question... have you installed the 'Shibboleth' during setup? If you don't install 'Shibboleth', you won't be able to use SAML.

By Maykon Chagas user 07 Jun 2016 at 12:33 p.m. CDT

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Hello guys, I'm using the default setup, I've ran _setup.py_ without any flags and with Shibboleth IdP and Asimba installed, to use IdP Proxy. I haven't changed any default config. The only logs I have available is the previous I've mentioned.

By Aliaksandr Samuseu staff 07 Jun 2016 at 12:57 p.m. CDT

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Maykon, please check my previous message, it's not about logs but about settings you use when creating TR.

By Maykon Chagas user 07 Jun 2016 at 1:02 p.m. CDT

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Hi Aliaksandr, I can not even create a trust relationship, I just click on the button to add a TR and get the error in UI and return to home page of my Gluu Server.

By Aliaksandr Samuseu staff 07 Jun 2016 at 1:05 p.m. CDT

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Sorry, Maykon, I've deleted my previous message, I checked wrong file, it wasn't related to your issue.

By Aliaksandr Samuseu staff 07 Jun 2016 at 1:09 p.m. CDT

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Got it, could you run these 2 commands out of the container and provide output to us? 1. `dpkg-query -s gluu-server-2.4.3` 2. `cat /etc/*release`

By Mohib Zico Account Admin 07 Jun 2016 at 1:10 p.m. CDT

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>> I can not even create a trust relationship, I just click on the button to add a TR and get the error in UI and return to home page of my Gluu Server. What 'idp-process.log' saying? it's inside /opt/idp/logs/

By Maykon Chagas user 07 Jun 2016 at 1:13 p.m. CDT

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Hi Aliaksandr, dpkg-query -s gluu-server-2.4.3 Package: gluu-server-2.4.3 Status: install ok installed Priority: optional Section: java Installed-Size: 1314284 Maintainer: Gluu Developers <support@gluu.org> Architecture: amd64 Version: 1-4~trusty+Ub14.04 Depends: bash (>= 2.05a-11), sed (>= 3.02-8), grep (>= 2.4.2-3), coreutils (>= 5.0-5) Conffiles: /etc/init.d/gluu-server-2.4.3 c4b91734187d3647c92b4744be0048bd Description: Gluu Server Community Edition Homepage: http://www.gluu.org Original-Maintainer: Adrian Alves <support@gluu.org> cat /etc/*release DISTRIB_ID=Ubuntu DISTRIB_RELEASE=14.04 DISTRIB_CODENAME=trusty DISTRIB_DESCRIPTION="Ubuntu 14.04.4 LTS" NAME="Ubuntu" VERSION="14.04.4 LTS, Trusty Tahr" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.4 LTS" VERSION_ID="14.04" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

By Maykon Chagas user 07 Jun 2016 at 3:46 p.m. CDT

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Hi guys, I am really sorry to make you waste your time with this. I make a huge mistake saying that I installed Shibboleth, when I wasn't done that. So I made a new fresh installation adding Shibboleth SAML 2 IdP and the TR forms works. So you can consider this ticket as resolved. Thanks for all your help.

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