By: jim whitescarver user 08 Aug 2016 at 7:19 a.m. CDT

4 Responses
jim whitescarver gravatar
When a user self registers the account is disabled. "WARN [org.xdi.oxauth.service.AuthenticationService] User 'lightrock' was disabled" 1. I cannot find where to enable the user. 2. How can I have a new user enabled automatically when self registered? There used to be a ticket explaining how to enable a user automatically by modifying a custom script. The old tickets now get 404 errors. 3. How can I have a new user enabled after email validation?? Thanks much!

By Aliaksandr Samuseu staff 08 Aug 2016 at 7:34 a.m. CDT

Aliaksandr Samuseu gravatar
Hi, Jim. Please check [this ticket](https://support.gluu.org/identity-management/activate-self-registered-user-2527). Also see attached screenshot.

By Aliaksandr Samuseu staff 08 Aug 2016 at 7:35 a.m. CDT

Aliaksandr Samuseu gravatar
Attachment was lost somehow.

By jim whitescarver user 12 Aug 2016 at 6:45 p.m. CDT

jim whitescarver gravatar
That worked, thanks! Is there any answer to my 3rd question, How can I have a new user enabled after email validation?? I thought gluu supported that at one point.

By Aliaksandr Samuseu staff 16 Aug 2016 at 7:29 p.m. CDT

Aliaksandr Samuseu gravatar
Hi, Jim. You could see [this ticket](https://support.gluu.org/customization/email-verification-during-user-registration-3063) for possible answers Best regards, Alex.