By: Stephen LAI user 25 Apr 2017 at 4:30 a.m. CDT

1 Response
Stephen LAI gravatar
After enabling the Cache Refresh script and entering all values in Cache Refresh Configuration page, I click the button "Update and Validate Script", and then it responses with the message "Script has been executed successfully". Therefore, I click the button "Update". However, Cache Refresh is not found to be started and running (neither files are found created in the folder /var/ox/identity/cr-snapshots nor values shown for "Last run", "Updates at the last run", and "Problems at the last run" in the Cache Refresh Configuration page). What have I missed in the operation?

By Mohib Zico staff 25 Apr 2017 at 4:36 a.m. CDT

Mohib Zico gravatar
Please check our knowledge base first for cache refresh related issue. There are uses who faced same problem before. Share stack trace if required. Please create a new ticket with stack trace.