By: Mike Assel user 16 Dec 2017 at 8:25 a.m. CST

3 Responses
Mike Assel gravatar
I have cache refresh working with my AD server. I added some additional attribute mappings but users are not being updated. I also noticed that the time for Last Run on the cache refresh page is not updating, and I can see in the logs that it is updating at the configured interval. Not sure if that is related or not. Thanks, Mike

By Aliaksandr Samuseu staff 16 Dec 2017 at 2:15 p.m. CST

Aliaksandr Samuseu gravatar
Hi, Mike. Try to stop CR, remove all files under snapshot directory (you can find out path to it on CR configuration pages), start CR and see whether it will help.

By Mike Assel user 18 Dec 2017 at 7:48 a.m. CST

Mike Assel gravatar
Thanks Aliaksandr! That did the trick. Was that a workaround for something or is that something that I need to do whenever I update an attribute mapping?

By Aliaksandr Samuseu staff 18 Dec 2017 at 8:52 a.m. CST

Aliaksandr Samuseu gravatar
Ok, thanks for confirming, I'm closing the ticket then. >Was that a workaround for something or is that something that I need to do whenever I update an attribute mapping? Simply changing the mapping itself won't trigger the update to already existing entries until next time they'll be changed in the backend, that's how CR works at the moment. By clearing this cache directory you may it look it like (to CR) that all entries in backend have changed at once, so it will update all of them, according to new mappings.