Just installed gluu 3.1.1. Can generate user and group entry locally thru admin ui.
I then went to Configuration->Cache Refresh to config to allow I sync with remote AD and I don't see the sync happening. All contents of CR's snapshot directory /var/ox/identity/cr-snapshots is empty when I started.
After finish config, I actually stop and start whole thing
``` bash
/sbin/gluu-serverd-3.1.1 stop
```
``` bash
/sbin/gluu-serverd-3.1.1 start
```
After 10 more minutes, snapshot directory still empty. I don't see good information in oxauth_persistence.log.
``` bash
-bash-4.2# pwd
/opt/gluu/jetty/oxauth/logs
-bash-4.2# cat oxauth_persistence.log
2018-01-17 17:43:26,304 INFO [main] [org.gluu.site.ldap.LDAPConnectionProvider] (LDAPConnectionProvider.java:184) - Attempting to create connection pool: 1 2018-01-17 17:43:26,653 INFO [main] [org.gluu.site.ldap.LDAPConnectionProvider] (LDAPConnectionProvider.java:184) - Attempting to create connection pool: 1 2018-01-17 17:43:27,046 INFO [main] [org.gluu.site.ldap.LDAPConnectionProvider] (LDAPConnectionProvider.java:184) - Attempting to create connection pool: 1 2018-01-17 17:43:27,098 INFO [main] [org.gluu.site.ldap.LDAPConnectionProvider] (LDAPConnectionProvider.java:184) - Attempting to create connection pool: 1 -bash-4.2#
```
Here are information I can provide to help you understand how I config them.
``` bash
-bash-4.2# /opt/opendj/bin/ldapsearch -h 127.0.0.1 -p 1636 -s sub -T -Z -X -D 'cn=directory manager,o=gluu' -w 'MY_LDAP_PASS' -b 'o=gluu' -z 5 '(objectclass=oxtrustconfiguration)' oxTrustConfCacheRefresh
```
Response:
``` bash
dn: ou=oxtrust,ou=configuration,inum=@!AF69.D089.AC59.7862!0002!FE1D.1EC7,ou=appliances,o=gluu oxTrustConfCacheRefresh: {"sourceConfigs":[{"configId":"source","bindDN":"cn=Gluu User,ou=Gluu,ou=Service Accounts,dc=catalystsolves,dc=com","bindPassword":"1lDXF01bAVVMwh8rIk3M4+M0PvYadxdk9YkjMkMxAoeWPlo6CfCDK+jOK4Os2qa9","servers":["192.168.0.47:389"],"maxConnections":3,"useSSL":true,"baseDNs":["dc=catalystsolves,dc=com"],"primaryKey":null,"localPrimaryKey":null,"useAnonymousBind":false,"enabled":false,"version":0,"level":0}],"inumConfig":{"configId":"local_inum","bindDN":"cn=directory manager,o=site","bindPassword":"k0E8MNYr5BprgAO8mpc2DA==","servers":["localhost:1636"],"maxConnections":10,"useSSL":true,"baseDNs":["o=site"],"primaryKey":null,"localPrimaryKey":null,"useAnonymousBind":false,"enabled":true,"version":0,"level":0},"targetConfig":{"configId":null,"bindDN":null,"bindPassword":null,"servers":[],"maxConnections":0,"useSSL":false,"baseDNs":[],"primaryKey":null,"localPrimaryKey":null,"useAnonymousBind":false,"enabled":false,"version":0,"level":0},"ldapSearchSizeLimit":1000,"keyAttributes":["SAMAccountname"],"keyObjectClasses":["inetOrgPerson"],"sourceAttributes":["mail","cn","sn"],"customLdapFilter":"","updateMethod":"copy","defaultInumServer":false,"keepExternalPerson":true,"useSearchLimit":false,"attributeMapping":[{"source":"SAMAccountname","destination":"uid"},{"source":"cn","destination":"cn"},{"source":"sn","destination":"sn"}],"snapshotFolder":"/var/ox/identity/cr-snapshots","snapshotMaxCount":10}
```
``` bash
-bash-4.2# /opt/opendj/bin/ldapsearch -h 127.0.0.1 -p 1636 -s sub -T -Z -X -D 'cn=directory manager,o=gluu' -w 'MY_LDAP_PASS' -b 'o=gluu' -z 5 '(objectclass=gluuappliance)' gluuVdsCacheRefreshPollingInterval gluuVdsCacheRefreshEnabled gluuIpAddress
```
Response:
``` bash
dn: inum=@!AF69.D089.AC59.7862!0002!FE1D.1EC7,ou=appliances,o=gluu gluuIpAddress: 172.31.9.235 gluuVdsCacheRefreshPollingInterval: 10 gluuVdsCacheRefreshEnabled: enabled
```
Please advise how do I troubleshoot the issue.