Unable to add a new Person

By: Gaurav Jagtap user 26 Jul 2018 at 1:09 p.m. CDT

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## Expected Behaviours * Add a person from the Oxtrust UI. ## Actual Behaviour * Unable to add a person from OxTrust UI. Getting redirected to the following error page: http://prntscr.com/kbf4z5 ## Log File (oxTrust) https://pastebin.com/i37aPCy7
Ubuntu 16.04
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By Thomas Gasmyr Mougang staff 31 Jul 2018 at 2:55 a.m. CDT

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Hi Gaurav, 1. Is that a fresh install Gluu server 2. Can you provide a screenshot of the user add form in that instance.

By Gaurav Jagtap user 31 Jul 2018 at 3:22 p.m. CDT

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1. No this is not a fresh install. 2. http://i.prntscr.com/Fm03AWd0S0a53BlIrEGLoQ.png

By Thomas Gasmyr Mougang staff 31 Jul 2018 at 4:04 p.m. CDT

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Hi, It seems like your Gluu server was updated. Can your share from which version it was before the update?

By Gaurav Jagtap user 03 Aug 2018 at 8:44 a.m. CDT

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Well, Does gluu have an auto upgrade? Because I haven't really initiated the upgrade from my end. The version which was installed was 3.1.3

By Thomas Gasmyr Mougang staff 03 Aug 2018 at 10:03 a.m. CDT

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Does gluu have an auto upgrade? NO

By Thomas Gasmyr Mougang staff 06 Aug 2018 at 12:49 a.m. CDT

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Hi Gaurav, The problem you are facing right now is observed in some upgraded version. Here are to steps to fix that issue: 1. Log into Gluu server container 2. mkdir /opt/gluu/jetty/identity/custom/pages/WEB-INF/incl/person/ 3. cd /opt/gluu/jetty/identity/custom/pages/WEB-INF/incl/person/ 4. wget https://github.com/GluuFederation/oxTrust/blob/version_3.1.3/server/src/main/webapp/WEB-INF/incl/person/personForm.xhtml 5. service identity restart Thanks, Gasmyr.

By Gaurav Jagtap user 06 Aug 2018 at 8:42 p.m. CDT

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Hi Thomas, I did the following steps and now when i try navigation to the Add Person page, I get the following error screen: http://prntscr.com/kfjlmn Oxtrust Log: https://pastebin.com/VJJG41Uq

By Thomas Gasmyr Mougang staff 07 Aug 2018 at 2:28 a.m. CDT

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Please provide oxtrust.log

By Thomas Gasmyr Mougang staff 10 Aug 2018 at 4:12 a.m. CDT

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Hi Gaurav, Closing this ticket for inactivity. Feel free to add comment.

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