Unable to update GluuStatus

By: Gaurav Jagtap user 26 Jul 2018 at 1:12 p.m. CDT

6 Responses
Gaurav Jagtap gravatar
## Expected Behaviours * Update a person's status (active/inactive) from the OxTrust UI ## Actual Behaviour * Unable to update the person's status. No error is thrown on the UI. Recieve a success message however, the status remains unchanged. The other fields however, get updated. Before: http://prntscr.com/kbf6oe After: http://prntscr.com/kbf71c (name got updated however, the status remained the same.) ## Log File (oxTrust) https://pastebin.com/h5872W3i
Ubuntu 16.04
closed

Answers

By Aliaksandr Samuseu staff 26 Jul 2018 at 1:17 p.m. CDT

Copy
Aliaksandr Samuseu gravatar
Hi, Gaurav. You should have merged your 2 issues into one ticket, they are most likely have the same root cause. Please provide output of next commands (outside container): 1. `# dpkg -l|grep gluu-server` 2. `# cat /etc/*release` Sahil will try to reproduce your issue

By Gaurav Jagtap user 26 Jul 2018 at 1:19 p.m. CDT

Copy
Gaurav Jagtap gravatar
Oh yeah sorry about that. ``` root@auth:/home/ubuntu# dpkg -l|grep gluu-server ii gluu-server-3.1.3 1.6~xenial+Ub16.04 amd64 Gluu Server Community Edition ``` ``` root@auth:/home/ubuntu# cat /etc/*release DISTRIB_ID=Ubuntu DISTRIB_RELEASE=16.04 DISTRIB_CODENAME=xenial DISTRIB_DESCRIPTION="Ubuntu 16.04.4 LTS" NAME="Ubuntu" VERSION="16.04.4 LTS (Xenial Xerus)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.4 LTS" VERSION_ID="16.04" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" VERSION_CODENAME=xenial UBUNTU_CODENAME=xenial ```

By Sahil Arora user 26 Jul 2018 at 8:06 p.m. CDT

Copy
Sahil Arora gravatar
Gaurav, Can you please provide the exact steps? From logs, I see you're using SCIM calls in test Mode. Let me know if you are using any custom interception script or SCIM to create/edit users? So far it is not reproducible on trusty environment.

By Gaurav Jagtap user 27 Jul 2018 at 9:27 a.m. CDT

Copy
Gaurav Jagtap gravatar
Hey Sahil, So the SCIM is being used by our APIs to create/modify users. The API is able to create the users/modify them however, the GUI seems to be having those issues that i mentioned earlier. There isn't any custom interception script at our end. Regarding the steps all we're doing is just heading over to the Add Person page and trying to add a gluuPerson object.

By Sahil Arora user 30 Jul 2018 at 7:30 p.m. CDT

Copy
Sahil Arora gravatar
Gaurav, Can you please share the oxtrust logs for the duration when you get the errors. The logs which you have pasted earlier are not related to adding user. And, After changing the user status, were you able to login with Inactive user credentials?

By Gaurav Jagtap user 31 Jul 2018 at 3:20 p.m. CDT

Copy
Gaurav Jagtap gravatar
https://pastebin.com/AXQB2Gqt the OxTrust Log. No I wasn't able to login with the inactive user credentials.

By Sahil Arora user 03 Aug 2018 at 10:03 p.m. CDT

Copy
Sahil Arora gravatar
Gaurav, Can you please share the screenshot of Add User Screen. Also, Is this a fresh setup or upgrade from previous version?

Post an answer