By: Conrad Krinock user 25 Sep 2020 at 10:44 a.m. CDT

3 Responses
Conrad Krinock gravatar
## Expected Behavior Successfully connect to server console ## Actual Behavior 503 error returned to browser ## Details We successfully deployed the Gluu authentication server earlier this year as a prototype/proof-of concept and the installation was totally successful. After not running it for a few months, we are now encountering a 503 error. We checked the (hundreds of) log files under /opt/gluu-server/... and could not find anything significant. Of course we tried rebooting the host and that provided no resolution Please advise. Maybe provide a set of trouble shooting steps for 503 errors. Conrad J Krinock CISSP, Certified Scrum Professional 775-450-1202

By Aliaksandr Samuseu staff 25 Sep 2020 at 4:51 p.m. CDT

Aliaksandr Samuseu gravatar
Hi, Conrad. Sorry, too little details to answer specifically. What exactly returns you this error? Could you provide a screenshot of the browser's tab with the error? Also check if there is enough memory and disk space there, and whether is system clock in sync. Run next command inside the container: `# ps aux | grep -i java`

By Conrad Krinock user 28 Sep 2020 at 8:10 a.m. CDT

Conrad Krinock gravatar
Thanks for your response. I've been pulled off this issue for a higher priority task. Please consider this tech support ticket ON-HOLD until next week. Conrad

By Michael Schwartz Account Admin 28 Oct 2020 at 12:42 p.m. CDT

Michael Schwartz gravatar
I would say reinstall version 4.2.1. Maybe we can schedule a Zoom to do the install.