By: Tyson Mahendran user 06 Dec 2020 at 6:24 p.m. CST

2 Responses
Tyson Mahendran gravatar
I did a fresh install of Gluu server 4.2.1 and getting "Oops" with error in logs ``` ERROR [main] [org.gluu.oxtrust.auth.uma.UmaPermissionService] (UmaPermissionService.java:109) - Failed to initialize UmaPermissionService javax.ws.rs.NotFoundException: HTTP 404 Not Found ``` ``` 2020-12-06 19:19:57,870 ERROR [qtp2051853139-19] [org.gluu.oxauth.client.OpenIdConfigurationClient] (OpenIdConfigurationClient.java:90) - There is an error in the JSON response. Check if there is a syntax error in the JSON response or there is a wrong key org.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1] at org.json.JSONTokener.syntaxError(JSONTokener.java:507) ~[json-20200518.jar:?] at org.json.JSONObject.<init>(JSONObject.java:222) ~[json-20200518.jar:?] ``` ``` 2020-12-06 19:20:23,270 INFO [Thread-29] [org.gluu.service.cache.NativePersistenceCacheProvider] (NativePersistenceCacheProvider.java:74) - Created NATIVE_PERSISTENCE cache provider. `baseDn`: ou=cache,o=gluu org.gluu.persist.exception.EntryPersistenceException: Failed to persist entry: uniqueIdentifier=2020-12-06,ou=202012,ou=oxtrust,ou=statistic,o=metric at org.gluu.persist.ldap.impl.LdapEntryManager.persist(LdapEntryManager.java:190) at org.gluu.persist.impl.BaseEntryManager.persist(BaseEntryManager.java:126) ``` I only install the default selections...

By Michael Schwartz staff 06 Dec 2020 at 8:48 p.m. CST

Michael Schwartz gravatar
Not enought info. See [How to open a good support ticket](https://support.gluu.org/docs/user-guide/how-to-ask/)

By Tyson Mahendran user 07 Dec 2020 at 12:56 p.m. CST

Tyson Mahendran gravatar
Hi, I did a fresh install of Gluu server 4.2.1 and getting "Oops Something wrong happened." when accessing the admin console . I am seeing the above errors in the indentity/ jetty.log file. I followed every step to install and kept the default selection other than changing the host name. I am seeing the following error in oxtrust.log file ``` 2020-12-06 19:20:23,572 INFO [metrics-reporter-1-thread-1] [org.gluu.oxtrust.service.AppInitializer] (AppInitializer.java:316) - Created persistenceMetricEntryManager: org.gluu.persist.ldap.impl.LdapEntryManager@719d887b with operation service: org.gluu.persist.ldap.operation.impl.LdapOperationServiceImpl@73145afa 2020-12-06 19:22:16,216 ERROR [qtp2051853139-18] [org.gluu.oxauth.client.OpenIdConfigurationClient] (OpenIdConfigurationClient.java:90) - There is an error in the JSON response. Check if there is a syntax error in the JSON response or there is a wrong key org.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1] at org.json.JSONTokener.syntaxError(JSONTokener.java:507) ~[json-20200518.jar:?] at org.json.JSONObject.<init>(JSONObject.java:222) ~[json-20200518.jar:?] at org.json.JSONObject.<init>(JSONObject.java:406) ~[json-20200518.jar:?] at org.gluu.oxauth.client.OpenIdConfigurationClient.parse(OpenIdConfig ``` Please guide me how to get a fresh install of gluu server 4.2.1 installed without any errors...