By: Thomas Kuechenthal user 02 Feb 2021 at 4:53 a.m. CST

6 Responses
Thomas Kuechenthal gravatar
Hi! We had an untraceable error today which causes the passportlogin page to be shown instead of redirecting the users Request to their own IDP. On this passlogin page all available Extrenal Providers are being displayed. Can I somehow edit this page in a way that the list of External Providers will not be displayed? Thanks a lot, Thomas

By Michael Schwartz staff 06 Feb 2021 at 6:55 p.m. CST

Michael Schwartz gravatar
Kiran, can you take a look?

By Kiran Mali staff 07 Feb 2021 at 11:22 p.m. CST

Kiran Mali gravatar
Hi Thomas, 1. just double checking, which gluu server version are you using?? 1. Have you follow this steps for automatic redirection?? https://gluu.org/docs/gluu-server/4.2/authn-guide/passport/#preselecting-an-external-provider 1. If yes then please share `passport.log` Thank you Kiran Mali

By Thomas Kuechenthal user 08 Feb 2021 at 7:07 a.m. CST

Thomas Kuechenthal gravatar
Hi Kiran, thanks for your help. 1. Version is currently 3.1.6 2. yes, automatic redirection is in place and works properly! Let me try to explain what problem I am facing: Due to some error (I was not able to trace it) the automatic redirection did not work. My guess is that the saml server was not able to connect to the remote IDPs and could not load the strategies. In such a case the passportlogin page is being shown for dedicated provider selection. We are using inbound saml and I must somehow avoid the display of the external providers. Customers should never see other customers IDPs. All the best, Thomas

By Mohib Zico staff 08 Feb 2021 at 9:09 a.m. CST

Mohib Zico gravatar
Fyi... community support for 3.1.x system has reached it's EOL.

By Thomas Kuechenthal user 08 Feb 2021 at 9:24 a.m. CST

Thomas Kuechenthal gravatar
Thanks Mohib, I wasn't aware of that!

By Kiran Mali staff 08 Feb 2021 at 11:17 p.m. CST

Kiran Mali gravatar
It will be good to use latest 4.2.2. Closing this ticket for now.