This is clearly a bug. Labelling it a feature request is silly.
I did not shout by accident.
When your team close bug reports after asking for more information, and then ignore my replies, yes I think it is reasonable to expect a shouty new bug report.
[Issue created in github](https://github.com/GluuFederation/oxTrust/issues/2076)
These are well documented clear bug reports. I've worked extensively in open source, and in that time, my experience is that being hostile to people finding and documenting bugs for you is counter productive. It's also very poor advertising for other commercial services your company may be offering.