By: Jennifer Syer user 08 Nov 2021 at 12:09 p.m. CST

3 Responses
Jennifer Syer gravatar
This ticket has been opened at the request of Davin Cooke and the developer our organization is working with to perform this work. Apologies, but I do not know if the Gluu Server Version/OS/OS Version information I supplied is accurate; however, figure that can be sorted out later. We are attempting to install a Gluu 4.1.1 server with an existing database of user accounts we can connect our existing Drupal 8 website/several SAML 2.0 SSO platform integrations. The developer performing the work has been roadblocked as follows: "I've moved the trust relationships, however they aren't showing in the interface. The biggest issue I'm having now is the original DN's id is: @!13A3.08A9.8106.3629!0001!80A5.E1DE and the lab server can't change it's ID, so the users don't show up outside of a direct ldapsearch. Honestly I'm unsure how to get around this. When I imported users, they imported, but once I wanted to actually use them, I couldn't because the original DN's didn't match. I tried to modify them in the export, and that didn't work either." Provided this issue can be solved, we need to understand the steps involved to do so. We look forward to your prompt response!

By Michael Schwartz Account Admin 08 Nov 2021 at 12:32 p.m. CST

Michael Schwartz gravatar
Why aren't you moving to. 4.3?

By Aliaksandr Samuseu staff 08 Nov 2021 at 1:04 p.m. CST

Aliaksandr Samuseu gravatar
Hi, Jennifer. In addition to Michael's question above, could you elaborate on these (just want to understand your situation better)? >I've moved the trust relationships, however they aren't showing in the interface How did you go about moving the TRs? If we are talking about moving your TRs from previous (probably older) instance of Gluu Server to the newer one (4.1.1) - then what was the version of the original server? > The biggest issue I'm having now is the original DN's id is: @!13A3.08A9.8106.3629!0001!80A5.E1DE and the lab server can't change it's ID, so the users don't show up outside of a direct ldapsearch You mean, you tried to import your users with DNs containing inums into a freshly installed 4.x Gluu Server? Also, if we're talking about migration from older to a newer version, why don't use migration script(s) Gluu offers?

By Mohib Zico Account Admin 22 Nov 2021 at 7:05 a.m. CST

Mohib Zico gravatar
Hi, Please reopen the ticket if required.