By: Boyd Timothy user 13 Dec 2014 at 1:53 a.m. CST

5 Responses
Boyd Timothy gravatar
Hello, I'm trying to install and configure a new Gluu server (gluu-ce-repo-1.9-0.amd64.deb) on Ubuntu 14.04 but after getting it installed, I am not able to authenticate using the admin user. I end up getting taken to the main home screen with the text: "Login failed, oxTrust wasn't allow to access user data" This is shown right after the "Allow" screen.

By Mohib Zico staff 13 Dec 2014 at 2:52 a.m. CST

Mohib Zico gravatar
Boyd, We will check the status and get back to you ASAP.

By Zdenek Becka named 13 Dec 2014 at noon CST

Zdenek Becka gravatar
I get the exact same error on brand new Centos install: Gluu-Server-Repo-1.9-0.el6.x86_64.rpm I chose the default to get the latest oxAuth and oxTrust files. I see this in the setup_errors.log file a couple of times: 21:47:13 12/12/14 Running: /usr/sbin/service httpd stop 21:47:13 12/12/14 Error running command : /usr/sbin/service httpd stop 21:47:13 12/12/14 Traceback (most recent call last): File "./", line 228, in run p = subprocess.Popen(args, stdout=subprocess.PIPE, stderr=subprocess.PIPE) File "/usr/lib64/python2.6/", line 642, in __init__ errread, errwrite) File "/usr/lib64/python2.6/", line 1234, in _execute_child raise child_exception OSError: [Errno 2] No such file or directory

By Mohib Zico staff 13 Dec 2014 at 12:09 p.m. CST

Mohib Zico gravatar
Hi Zdenek, Yes, we are working on this to fix the issue. Stay tuned!

By Mohib Zico staff 18 Dec 2014 at 3:42 a.m. CST

Mohib Zico gravatar
Hi, We are still testing our build but if you want you can use the beta2 version of Gluu Server deb. Here is the link: Please feel free to let us know if you face any issue anywhere, your comments are really important to us. Kind regards, Zico

By Mohib Zico staff 20 Dec 2014 at 6:45 a.m. CST

Mohib Zico gravatar
Hello everyone, I hope the issue is resolved. We are closing this ticket for now. Please feel free to let us know if you face any issue anywhere or if you want any improvement in any sector. Thanks for your cooperation. Appreciated, Zico