ERR_SSL_PROTOCOL_ERROR message after fresh server install on Ubuntu 14.04

By: Aaron Watson user 29 Jul 2015 at 3:03 p.m. CDT

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I have installed Gluu CE to an Ubuntu 14.04 server running in Azure. Install went smoothly without any issues. I updated my local hosts file to map https://ce.gluu.info to the server IP. When I try to connect in my browser (Chrome), I get ERR_SSL_PROTOCOL_ERROR. In IE, I see: "Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://ce.gluu.info again." The only thing that seemed strange to me during install was the IP Address config. I had to change the default value (internal IP) to the Public Virtual IP assigned by Azure: > ** All clear text passwords contained in ./setup.properties.last. > > Enter IP Address [100.66.248.85] : 104.41.140.107 > Enter hostname [ce.gluu.info] : Could this be my problem? Anyone else have success installing to an Azure VM?
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By Aaron Watson user 29 Jul 2015 at 4:40 p.m. CDT

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I believe I should have left the IP address alone and accepted the default value when installing. I re-installed and now all works.

By Aaron Watson user 29 Jul 2015 at 5:42 p.m. CDT

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I'm now able to get to the oxAuth Login page, but the password is not accepted. I used the default password instead of choosing my own and triple-checked it in ./setup.properties.last. Is it possible that something is misconfigured due to running ./setup.py more than once? I would uninstall and reinstall, but it looks like there is currently a bug in the uninstall process...

By Mohib Zico Account Admin 30 Jul 2015 at 12:46 a.m. CDT

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Hi Aaron, >> I would uninstall and reinstall, but it looks like there is currently a bug in the uninstall process... It's a bug. We are going to release a patched version on 8/3. Please feel free to use and test that one. We are sorry for the inconvenience...

By Mohib Zico Account Admin 30 Jul 2015 at 9:23 a.m. CDT

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Aaron, Let's follow [this](https://support.gluu.org/view/maintenance/cant-upgrade-or-uninstall-gluu-server-on-ubuntu-1404-lts/2009) ticket. This community ticket is also covering same issue of Ubuntu Gluu Server version.

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