Check apache2 log. It will have indication. Most probably it's happening as you kept httpd2 installation: False.

Have you made sure that /etc/hosts files **both** inside and outside of chrooted environment contain record that allow your hostname (cpt.gluu.com) to be resolved into ip address of the box where Gluu is installed? I can remember a couple of occasions when it was the cause of very similar issue.

I reinstalled gluu-server using the following settings: Modify Networking True Install oxAuth True Install oxTrust True Install LDAP True Install Apache 2 web server True Install Shibboleth 2 SAML IDP False Install Asimba SAML Proxy False Install CAS False and now the webpage doesnt load at all. I checked both hosts files inside and outside of the gluu instance; both files have my IP with my hostname.

What version of gluu are you installing, and for what operating system? Could you please run "sudo service gluu-server stop" command, then "sudo netstat -lnpt" and provide us output of both of them?

I am using v. 2.3.3-1. `systems@cpt:/$ sudo netstat -lnpt Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 871/sshd tcp 0 0 127.0.0.1:3306 0.0.0.0:* LISTEN 941/mysqld tcp6 0 0 :::22 :::* LISTEN 871/sshd `

Thanks, can you now run "sudo service gluu-server start" command, and then "sudo netstat -lnpt" again? After that please run "sudo service gluu-server status" and include it in your post, too. Also, could you please answer what operating system are you installing it in? Name of distribution and its major version number will do.

I am using Ubuntu 14.04.2 LTS (GNU/Linux 3.16.0-45-generic x86_64). `systems@cpt:~$ sudo netstat -lnpt Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 127.0.0.1:11211 0.0.0.0:* LISTEN 24385/memcached tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 871/sshd tcp 0 0 127.0.0.1:32000 0.0.0.0:* LISTEN 24700/java tcp 0 0 127.0.0.1:3306 0.0.0.0:* LISTEN 941/mysqld tcp6 0 0 :::1389 :::* LISTEN 24433/java tcp6 0 0 :::80 :::* LISTEN 24754/apache2 tcp6 0 0 :::22 :::* LISTEN 871/sshd tcp6 0 0 :::1689 :::* LISTEN 24433/java tcp6 0 0 :::443 :::* LISTEN 24754/apache2 tcp6 0 0 127.0.0.1:8443 :::* LISTEN 24700/java tcp6 0 0 :::4444 :::* LISTEN 24433/java tcp6 0 0 :::1636 :::* LISTEN 24433/java tcp6 0 0 :::51751 :::* LISTEN 24433/java tcp6 0 0 127.0.0.1:8009 :::* LISTEN 24700/java` `systems@cpt:~$ sudo service gluu-server status gluu-server is running: started` I already checked all the permissions in gluu file hierarchy. Seems fine.

I can't see any obvious signs that something is wrong with the installation itself. I have CE 2.3.3-1 installed in Ubuntu 14.04 box and at least I'm able to log into web UI without a problem. It seems you'll have to follow Zico's advice and start checking various logs for anything unusual. Move to the chroot-ed container and, in addition to apache's log mentioned above, pay attention to contents of /opt/tomcat/logs/wrapper.log. You could start to monitor any of this log with command like "tail -F /opt/tomcat/logs/wrapper.log", then flush your browser's cookie jar and attempt to access Gluu's web UI again, paying attention to any suspicious messages appearing in it.

This batch of logs keeps reoccuring `INFO | jvm 1 | 2015/08/21 21:50:20 | 2015-08-21 21:50:20,787 TRACE [org.xdi.service.custom.script.CustomScriptManager] Last finished time '8/21/15 9:50 PM' INFO | jvm 1 | 2015/08/21 21:50:42 | 2015-08-21 21:50:42,652 DEBUG [org.gluu.oxtrust.ldap.service.MetadataValidationTimer] Starting metadata validation INFO | jvm 1 | 2015/08/21 21:50:42 | 2015-08-21 21:50:42,652 DEBUG [org.gluu.oxtrust.ldap.service.MetadataValidationTimer] Metadata validation finished INFO | jvm 1 | 2015/08/21 21:50:50 | 2015-08-21 21:50:50,784 TRACE [org.xdi.service.custom.script.CustomScriptManager] Last finished time '8/21/15 9:50 PM' INFO | jvm 1 | 2015/08/21 21:51:08 | 2015-08-21 21:51:08,649 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Starting update of appliance status INFO | jvm 1 | 2015/08/21 21:51:08 | 2015-08-21 21:51:08,653 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter attributes INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,969 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: memoryfree INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,969 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] memoryfree => 2.14 GB INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,970 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: memorysize INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,970 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] memorysize => 3.86 GB INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,970 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: swapfree INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,970 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] swapfree => 3.97 GB INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,970 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: swapsize INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,970 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] swapsize => 4.00 GB INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,970 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: hostname INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,970 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] hostname => cpt INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,971 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: ipaddress INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,971 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] ipaddress => 192.168.160.197 INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,971 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] ipaddress_lo => 127.0.0.1 INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,971 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: load_average INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,971 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: bandwidth_usage INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,971 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting bandwidth attributes INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,971 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: uptime_seconds INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,971 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] uptime_seconds => 264353 INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,971 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting df attributes INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:08,974 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting httpd attributes INFO | jvm 1 | 2015/08/21 21:51:09 | 2015-08-21 21:51:09,035 ERROR [org.jboss.seam.async.AsynchronousExceptionHandler] Exception thrown whilst executing asynchronous call INFO | jvm 1 | 2015/08/21 21:51:09 | java.lang.ArrayIndexOutOfBoundsException: 1 INFO | jvm 1 | 2015/08/21 21:51:09 | at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.setCertificateExpiryAttributes(StatusCheckerTimer.java:165) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.process(StatusCheckerTimer.java:126) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.scheduleStatusChecking(StatusCheckerTimer.java:90) INFO | jvm 1 | 2015/08/21 21:51:09 | at sun.reflect.GeneratedMethodAccessor152.invoke(Unknown Source) INFO | jvm 1 | 2015/08/21 21:51:09 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) INFO | jvm 1 | 2015/08/21 21:51:09 | at java.lang.reflect.Method.invoke(Method.java:606) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.util.Reflections.invoke(Reflections.java:22) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.intercept.RootInvocationContext.proceed(RootInvocationContext.java:32) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:56) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.transaction.RollbackInterceptor.aroundInvoke(RollbackInterceptor.java:28) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.core.BijectionInterceptor.aroundInvoke(BijectionInterceptor.java:79) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.core.MethodContextInterceptor.aroundInvoke(MethodContextInterceptor.java:44) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.async.AsynchronousInterceptor.aroundInvoke(AsynchronousInterceptor.java:52) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.intercept.RootInterceptor.invoke(RootInterceptor.java:107) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.intercept.JavaBeanInterceptor.interceptInvocation(JavaBeanInterceptor.java:196) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.intercept.JavaBeanInterceptor.invoke(JavaBeanInterceptor.java:114) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.gluu.oxtrust.ldap.service.StatusCheckerTimer_$$_javassist_seam_7.scheduleStatusChecking(StatusCheckerTimer_$$_javassist_seam_7.java) INFO | jvm 1 | 2015/08/21 21:51:09 | at sun.reflect.GeneratedMethodAccessor151.invoke(Unknown Source) INFO | jvm 1 | 2015/08/21 21:51:09 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) INFO | jvm 1 | 2015/08/21 21:51:09 | at java.lang.reflect.Method.invoke(Method.java:606) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.util.Reflections.invoke(Reflections.java:22) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.util.Reflections.invokeAndWrap(Reflections.java:144) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.async.AsynchronousInvocation$1.process(AsynchronousInvocation.java:62) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.async.Asynchronous$ContextualAsynchronousRequest.run(Asynchronous.java:80) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.async.AsynchronousInvocation.execute(AsynchronousInvocation.java:44) INFO | jvm 1 | 2015/08/21 21:51:09 | at org.jboss.seam.async.ThreadPoolDispatcher$RunnableAsynchronous.run(ThreadPoolDispatcher.java:142) INFO | jvm 1 | 2015/08/21 21:51:09 | at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) INFO | jvm 1 | 2015/08/21 21:51:09 | at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:304) INFO | jvm 1 | 2015/08/21 21:51:09 | at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:178) INFO | jvm 1 | 2015/08/21 21:51:09 | at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) INFO | jvm 1 | 2015/08/21 21:51:09 | at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) INFO | jvm 1 | 2015/08/21 21:51:09 | at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) INFO | jvm 1 | 2015/08/21 21:51:09 | at java.lang.Thread.run(Thread.java:745)` Apache logs dont really log anything relevant.

Adnan, How much physical memory you are using for Gluu Server?

During gluu-server configuration I just used the default tomcat max ram of 1536 but there is 4GB of allocated to the VM.

Did you run the setup as root?

Yes sir

Well... if we could SSH into your box, we would be able to resolve this but that's not possible in Community support. So.. you have to read all logs. Start from 'setup.log'. Then there are logs inside /opt/tomcat/logs/ Hopefully you will be able to grab the interesting stack trace.

One thing I did notice is when I run service gluu-server restart, it succesfully stops the service but then fails at starting it, but if I run service gluu-server start, it works. `systems@cpt:/opt/gluu-server/etc$ sudo service gluu-server restart Shutting down Gluu Server... Stopping Apache... OK Stopping Tomcat... OK Stopping Memcached... OK Stopping OpendDJ... OK Port address(es) 1389 80 1689 443 4444 8005 8009 already in use, Please stop the service(s) listening on one of 1389 80 1689 443 4444 8005 8009 ports and execute /etc/init.d/gluu-server start systems@cpt:/opt/gluu-server/etc$ sudo service gluu-server start Starting Gluu server, please wait... systems@cpt:/opt/gluu-server/etc$ `

I am having a similar experience on an AWS ec2 instance. I also get a similar stack trace: INFO | jvm 1 | 2015/08/26 19:34:41 | java.lang.ArrayIndexOutOfBoundsException: 1 INFO | jvm 1 | 2015/08/26 19:34:41 | at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.setCertificateExpiryAttributes(StatusCheckerTimer.java:165) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.process(StatusCheckerTimer.java:126) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.gluu.oxtrust.ldap.service.StatusCheckerTimer.scheduleStatusChecking(StatusCheckerTimer.java:90) INFO | jvm 1 | 2015/08/26 19:34:41 | at sun.reflect.GeneratedMethodAccessor295.invoke(Unknown Source) INFO | jvm 1 | 2015/08/26 19:34:41 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) INFO | jvm 1 | 2015/08/26 19:34:41 | at java.lang.reflect.Method.invoke(Method.java:606) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.util.Reflections.invoke(Reflections.java:22) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.intercept.RootInvocationContext.proceed(RootInvocationContext.java:32) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:56) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.transaction.RollbackInterceptor.aroundInvoke(RollbackInterceptor.java:28) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.core.BijectionInterceptor.aroundInvoke(BijectionInterceptor.java:79) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.core.MethodContextInterceptor.aroundInvoke(MethodContextInterceptor.java:44) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.async.AsynchronousInterceptor.aroundInvoke(AsynchronousInterceptor.java:52) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.intercept.RootInterceptor.invoke(RootInterceptor.java:107) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.intercept.JavaBeanInterceptor.interceptInvocation(JavaBeanInterceptor.java:196) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.intercept.JavaBeanInterceptor.invoke(JavaBeanInterceptor.java:114) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.gluu.oxtrust.ldap.service.StatusCheckerTimer_$$_javassist_seam_7.scheduleStatusChecking(StatusCheckerTimer_$$_javassist_seam_7.java) INFO | jvm 1 | 2015/08/26 19:34:41 | at sun.reflect.GeneratedMethodAccessor294.invoke(Unknown Source) INFO | jvm 1 | 2015/08/26 19:34:41 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) INFO | jvm 1 | 2015/08/26 19:34:41 | at java.lang.reflect.Method.invoke(Method.java:606) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.util.Reflections.invoke(Reflections.java:22) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.util.Reflections.invokeAndWrap(Reflections.java:144) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.async.AsynchronousInvocation$1.process(AsynchronousInvocation.java:62) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.async.Asynchronous$ContextualAsynchronousRequest.run(Asynchronous.java:80) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.async.AsynchronousInvocation.execute(AsynchronousInvocation.java:44) INFO | jvm 1 | 2015/08/26 19:34:41 | at org.jboss.seam.async.ThreadPoolDispatcher$RunnableAsynchronous.run(ThreadPoolDispatcher.java:142) INFO | jvm 1 | 2015/08/26 19:34:41 | at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) INFO | jvm 1 | 2015/08/26 19:34:41 | at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:304) INFO | jvm 1 | 2015/08/26 19:34:41 | at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:178) INFO | jvm 1 | 2015/08/26 19:34:41 | at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) INFO | jvm 1 | 2015/08/26 19:34:41 | at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) INFO | jvm 1 | 2015/08/26 19:34:41 | at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) INFO | jvm 1 | 2015/08/26 19:34:41 | at java.lang.Thread.run(Thread.java

Adnan, Heath, the log fragment you both provided is an old and well known "issue", and it's never been the cause of Gluu's misbehaving before. That's why it still there, it doesn't seem to inflict any damage aside from cluttering the log. I doubt it has something to do with the issue your are experiencing. Thank you anyway for reporting it. Moreover, regarding this one: > One thing I did notice is when I run service gluu-server restart, it succesfully stops the service but then fails at starting it, but if I run service gluu-server start, it works. This one also has been reported not so long ago, and currently in the "TO-DO" list. Heath, are you also using Ubuntu on this AWS node? What version it is?

I am using Ubuntu 14.04. I did change the Apache Config which was to use the * IP address instead of the one instance IP address. This allowed me to get the login page. However, from there it just tells me access denied. I also mapped my hostname to localhost in the hosts file.

> I did change the Apache Config which was to use the * IP address instead of the one instance IP address. This allowed me to get the login page. However, from there it just tells me access denied. I also mapped my hostname to localhost in the hosts file. Heath, can you explain explicitly how you got the login page to show up? I do not see any one instance of an IP address in gluu's apache configs? Can you possibly provide me with your gluu-server setup, just the install section? Hopefully if I can get that to work we can work together to solving this issue.

My private IP is 10.0.0.201 and public is 52.2.44.22. Neither one of these would work in the Apache config. I used the public IP as my "IP" in the setup script. I had to change the apache config to have these VirtualHosts. <VirtualHost *:80> <VirtualHost *:443>

Here are some more log info: **oxauth.log** 2015-08-26 20:44:58,317 TRACE [org.xdi.oxauth.service.SessionIdService] Session dn: uniqueIdentifier=f20db1fa-344d-4308-b25d-bc655412850 e,ou=session,o=@!383B.CBE2.CCDB.4258!0001!A1A2.3C0D,o=gluu 2015-08-26 20:44:58,319 DEBUG [org.xdi.oxauth.service.AuthenticationService] Authenticating user with LDAP: username: admin 2015-08-26 20:44:58,319 DEBUG [org.xdi.oxauth.service.AuthenticationService] Attempting to find userDN by primary key: 'uid' and key val ue: 'admin' 2015-08-26 20:44:58,319 DEBUG [org.xdi.oxauth.service.AuthenticationService] Getting user information from LDAP: attributeName = 'uid', attributeValue = 'admin' 2015-08-26 20:44:58,319 ERROR [org.xdi.oxauth.auth.Authenticator] Failed to find entries with baseDN: o=gluu, filter: (&(&(objectClass=t op))(&(uid=admin))) org.gluu.site.ldap.persistence.exception.EntryPersistenceException: Failed to find entries with baseDN: o=gluu, filter: (&(&(objectClass =top))(&(uid=admin))) at org.gluu.site.ldap.persistence.LdapEntryManager.findEntries(LdapEntryManager.java:318) at org.gluu.site.ldap.persistence.LdapEntryManager.findEntries(LdapEntryManager.java:275) at org.xdi.oxauth.service.AuthenticationService.getUserByAttribute(AuthenticationService.java:314) at org.xdi.oxauth.service.AuthenticationService.authenticate(AuthenticationService.java:243) at org.xdi.oxauth.service.AuthenticationService.externalAuthenticate(AuthenticationService.java:181) at org.xdi.oxauth.service.AuthenticationService.authenticate(AuthenticationService.java:128) ...

(Sorry, my previous post became truncated due to some bug and I had to remove it; this is a copy of it) > However, from there it just tells me access denied. When exactly? The very moment you are attempting to open the login page, or when you are attempting to actually log in? Could you please provide exact text of the error message, or, even better, a screenshot of it (you will have to use some public hosting service, I believe community members can't attach files to posts on these boards; I recommend rghost.net, it's very simple, fast and doesn't require registration)?

'Please use correct username and password' shows in a pink bar above the login box. Below is the "Powered by gluu" I entered 'admin' and the password generated with setup.py

Heath, now this looks really strange. Of all errors, why can't it find a default admin user in a fresh installation? You said you are using Ubuntu 14.04, but could you be more specific? Can you provide us output of "uname -a"?

*And also output of "lsb_release -a"

Linux gluu.integrityops.net 3.13.0-49-generic #83-Ubuntu SMP Fri Apr 10 20:11:33 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 14.04.2 LTS Release: 14.04 Codename: trusty hrobinson@ce:~$ sudo netstat -lnpt Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 1028/sshd tcp 0 0 127.0.0.1:32000 0.0.0.0:* LISTEN 23659/java tcp 0 0 127.0.0.1:11211 0.0.0.0:* LISTEN 23559/memcached tcp6 0 0 :::22 :::* LISTEN 1028/sshd tcp6 0 0 :::1689 :::* LISTEN 21371/java tcp6 0 0 :::443 :::* LISTEN 27076/apache2 tcp6 0 0 127.0.0.1:8443 :::* LISTEN 23659/java tcp6 0 0 :::4444 :::* LISTEN 21371/java tcp6 0 0 :::1636 :::* LISTEN 21371/java tcp6 0 0 127.0.0.1:8005 :::* LISTEN 23659/java tcp6 0 0 127.0.0.1:8009 :::* LISTEN 23659/java tcp6 0 0 :::1389 :::* LISTEN 21371/java tcp6 0 0 :::80 :::* LISTEN 27076/apache2 tcp6 0 0 :::34611 :::* LISTEN 21371/java I am not that familiar with ldap. Is there a good CLI I can use to browse the data?

Thanks for the info. > Ubuntu 14.04.2 It's 14.04.3, and it works like a charm, I had zero problems to log in to a fresh installation of CE 2.3.3-1 (I'd already had my hostname mapped to the ip address of my host, also). Though I believe when I first installed it, it was 14.04.1, I updated to current one soon after that. > I am not that familiar with ldap. Is there a good CLI I can use to browse the data? If you are not familiar with it I'm strongly discourage you from using a CLI tool. It will be much easier for you to start with something like jxplorer GUI tool (it needs java), and when you'll have become more familiar with Gluu's LDAP storage's structure, switching to CLI tools will happen more smoothly for you. All the CLI tools you'll need are already there: when you are in chroot-ed container, check /opt/opendj/bin directory; the most important are ldapsearch, ldapmodify and ldapdelete. You can find good docs for them here: https://www.centos.org/docs/5/html/CDS/ag/8.0/Finding_Directory_Entries-Using_ldapsearch.html https://www.centos.org/docs/5/html/CDS/ag/8.0/Finding_Directory_Entries-LDAP_Search_Filters.html https://www.centos.org/docs/5/html/CDS/ag/8.0/Creating_Directory_Entries-Managing_Entries_from_the_Command_Line.html http://www.zytrax.com/books/ldap/ch14/ It would help a lot if you could run jxplorer, connect to Gluu's internal LDAP db and make sure it at least has some contents it it. There should be ou called "people", that's where default admin user can be found. Could you please check whether it's in there, or not?

Thanks for the info. I do see the admin user. GLUU.root@ce:/opt/opendj/bin# ./ldapsearch -h localhost -p 1389 -b "o=gluu" -s sub "uid=admin" dn: inum=@!383B.CBE2.CCDB.4258!0001!A1A2.3C0D!0000!A8F2.DE1E.D7FB,ou=people,o=@! 383B.CBE2.CCDB.4258!0001!A1A2.3C0D,o=gluu objectClass: gluuPerson objectClass: ox-383BCBE2CCDB42580001A1A23C0D objectClass: top givenName: Admin memberOf: inum=@!383B.CBE2.CCDB.4258!0001!A1A2.3C0D!0003!60B7,ou=groups,o=@!383B .CBE2.CCDB.4258!0001!A1A2.3C0D,o=gluu gluuStatus: active uid: admin sn: User displayName: Default Admin User inum: @!383B.CBE2.CCDB.4258!0001!A1A2.3C0D!0000!A8F2.DE1E.D7FB

FYI - I did the search using the same filter as the stack trace. It seemed to find the record: GLUU.root@ce:/opt/opendj/bin# ./ldapsearch -h localhost -p 1389 -b "o=gluu" "(&(&(objectClass=top))(&(uid=Admin)))"dn: inum=@!383B.CBE2.CCDB.4258!0001!A1A2.3C0D!0000!A8F2.DE1E.D7FB,ou=people,o=@! 383B.CBE2.CCDB.4258!0001!A1A2.3C0D,o=gluu objectClass: gluuPerson objectClass: ox-383BCBE2CCDB42580001A1A23C0D objectClass: top givenName: Admin memberOf: inum=@!383B.CBE2.CCDB.4258!0001!A1A2.3C0D!0003!60B7,ou=groups,o=@!383B .CBE2.CCDB.4258!0001!A1A2.3C0D,o=gluu gluuStatus: active uid: admin sn: User displayName: Default Admin User inum: @!383B.CBE2.CCDB.4258!0001!A1A2.3C0D!0000!A8F2.DE1E.D7FB

>> oxauth.log >> 2015-08-26 20:44:58,317 TRACE [org.xdi.oxauth.service.SessionIdService] Session dn: uniqueIdentifier=f20db1fa-344d-4308-b25d-bc655412850 e,ou=session,o=@!383B.CBE2.CCDB.4258!0001!A1A2.3C0D,o=gluu Can you guys check LDAP logs? there should be something in 'access' log of this failure...

I uninstalled gluu, updated the Ubuntu version and changed my IP to * in the apache configuration. I still cannot get the login page to show up...Can you guys tell me what logs you need to help me with this problem? I have check all the logs, but I have no idea what any of it means or how to even pull the right logs to show you. There are so many. Here is LDAP logs. Not sure what that will do for this issue. `[27/Aug/2015:14:46:52 +0000] SEARCH REQ conn=4 op=30 msgID=31 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="ALL" [27/Aug/2015:14:46:52 +0000] SEARCH RES conn=4 op=30 msgID=31 result=0 nentries=1 etime=1 [27/Aug/2015:14:46:52 +0000] SEARCH REQ conn=7 op=19 msgID=20 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="gluuApplianceDnsServer,oxAuthenticationMode,gluuBillingEmail,blowfishPassword,oxTrustCacheRefreshServerIpAddress,gluuCentreonEmail,oxClusterType,c,description,displayName,gluuFederationHostingEnabled,gluuFreeDiskSpace,gluuFreeMemory,gluuFreeSwap,gluuBandwidthRX,gluuBandwidthTX,gluuDSstatus,gluuHTTPstatus,gluuSPTR,gluuVDSstatus,gluuGroupCount,gluuHostname,iname,inum,inumFN,gluuIpAddress,gluuJiraEmail,gluuLastUpdate,gluuLoadAvg,gluuManageIdentityPermission,gluuMaxLogSize,oxMemcachedServerAddress,o,oxClusteredServers,oxIDPAuthentication,oxLogViewerConfig,passwordResetAllowed,gluuPersonCount,gluuAppliancePollingInterval,gluuPrivacyEmail,gluuOrgProfileMgt,gluuScimEnabled,gluuShibAssertionsIssued,gluuShibFailedAuth,gluuShibSecurityEvents,gluuShibSuccessfulAuths,oxSmtpConfiguration,gluuSmtpFromEmailAddress,gluuSmtpFromName,gluuSmtpHost,gluuSmtpPassword,gluuSmtpPort,gluuSmtpRequiresAuthentication,gluuSmtpRequiresSsl,gluuSmtpUserName,gluuSslExpiry,gluuStatus,gluuSvnEmail,gluuSystemUptime,oxTrustStoreCert,oxTrustStoreConf,userPassword,gluuVdsCacheRefreshEnabled,gluuVdsCacheRefreshLastUpdate,gluuVdsCacheRefreshLastUpdateCount,gluuVdsCacheRefreshPollingInterval,gluuVdsCacheRefreshProblemCount,gluuWhitePagesEnabled" [27/Aug/2015:14:46:52 +0000] SEARCH RES conn=7 op=19 msgID=20 result=0 nentries=1 etime=1 [27/Aug/2015:14:46:52 +0000] SEARCH REQ conn=6 op=20 msgID=21 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="ALL" [27/Aug/2015:14:46:52 +0000] SEARCH RES conn=6 op=20 msgID=21 result=0 nentries=1 etime=1 [27/Aug/2015:14:46:52 +0000] SEARCH REQ conn=4 op=31 msgID=32 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="gluuApplianceDnsServer,oxAuthenticationMode,gluuBillingEmail,blowfishPassword,oxTrustCacheRefreshServerIpAddress,gluuCentreonEmail,oxClusterType,c,description,displayName,gluuFederationHostingEnabled,gluuFreeDiskSpace,gluuFreeMemory,gluuFreeSwap,gluuBandwidthRX,gluuBandwidthTX,gluuDSstatus,gluuHTTPstatus,gluuSPTR,gluuVDSstatus,gluuGroupCount,gluuHostname,iname,inum,inumFN,gluuIpAddress,gluuJiraEmail,gluuLastUpdate,gluuLoadAvg,gluuManageIdentityPermission,gluuMaxLogSize,oxMemcachedServerAddress,o,oxClusteredServers,oxIDPAuthentication,oxLogViewerConfig,passwordResetAllowed,gluuPersonCount,gluuAppliancePollingInterval,gluuPrivacyEmail,gluuOrgProfileMgt,gluuScimEnabled,gluuShibAssertionsIssued,gluuShibFailedAuth,gluuShibSecurityEvents,gluuShibSuccessfulAuths,oxSmtpConfiguration,gluuSmtpFromEmailAddress,gluuSmtpFromName,gluuSmtpHost,gluuSmtpPassword,gluuSmtpPort,gluuSmtpRequiresAuthentication,gluuSmtpRequiresSsl,gluuSmtpUserName,gluuSslExpiry,gluuStatus,gluuSvnEmail,gluuSystemUptime,oxTrustStoreCert,oxTrustStoreConf,userPassword,gluuVdsCacheRefreshEnabled,gluuVdsCacheRefreshLastUpdate,gluuVdsCacheRefreshLastUpdateCount,gluuVdsCacheRefreshPollingInterval,gluuVdsCacheRefreshProblemCount,gluuWhitePagesEnabled" [27/Aug/2015:14:46:52 +0000] SEARCH RES conn=4 op=31 msgID=32 result=0 nentries=1 etime=1 [27/Aug/2015:14:47:03 +0000] SEARCH REQ conn=0 op=36 msgID=37 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="inum,oxIDPAuthentication,oxSmtpConfiguration" [27/Aug/2015:14:47:03 +0000] SEARCH RES conn=0 op=36 msgID=37 result=0 nentries=1 etime=2 [27/Aug/2015:14:47:05 +0000] SEARCH REQ conn=0 op=37 msgID=38 base="ou=scripts,o=@!3FDF.9426.AABC.02B8!0001!6689.9F48,o=gluu" scope=wholeSubtree filter="(&(&(objectClass=top)(objectClass=oxCustomScript))(|(oxScriptType=person_authentication)(oxScriptType=client_registration)(oxScriptType=id_generator)(oxScriptType=uma_authorization_policy)(oxScriptType=application_session)(oxScriptType=dynamic_scope)))" attrs="dn,inum,oxRevision,oxScriptType,gluuStatus" [27/Aug/2015:14:47:05 +0000] SEARCH RES conn=0 op=37 msgID=38 result=0 nentries=8 etime=10 [27/Aug/2015:14:47:16 +0000] SEARCH REQ conn=7 op=20 msgID=21 base="ou=scripts,o=@!3FDF.9426.AABC.02B8!0001!6689.9F48,o=gluu" scope=wholeSubtree filter="(&(&(objectClass=top)(objectClass=oxCustomScript))(|(oxScriptType=cache_refresh)(oxScriptType=update_user)(oxScriptType=user_registration)(oxScriptType=id_generator)))" attrs="dn,inum,oxRevision,oxScriptType,gluuStatus" [27/Aug/2015:14:47:16 +0000] SEARCH RES conn=7 op=20 msgID=21 result=0 nentries=4 etime=5 [27/Aug/2015:14:47:22 +0000] SEARCH REQ conn=6 op=21 msgID=22 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="ALL" [27/Aug/2015:14:47:22 +0000] SEARCH RES conn=6 op=21 msgID=22 result=0 nentries=1 etime=2 [27/Aug/2015:14:47:22 +0000] SEARCH REQ conn=4 op=32 msgID=33 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="gluuApplianceDnsServer,oxAuthenticationMode,gluuBillingEmail,blowfishPassword,oxTrustCacheRefreshServerIpAddress,gluuCentreonEmail,oxClusterType,c,description,displayName,gluuFederationHostingEnabled,gluuFreeDiskSpace,gluuFreeMemory,gluuFreeSwap,gluuBandwidthRX,gluuBandwidthTX,gluuDSstatus,gluuHTTPstatus,gluuSPTR,gluuVDSstatus,gluuGroupCount,gluuHostname,iname,inum,inumFN,gluuIpAddress,gluuJiraEmail,gluuLastUpdate,gluuLoadAvg,gluuManageIdentityPermission,gluuMaxLogSize,oxMemcachedServerAddress,o,oxClusteredServers,oxIDPAuthentication,oxLogViewerConfig,passwordResetAllowed,gluuPersonCount,gluuAppliancePollingInterval,gluuPrivacyEmail,gluuOrgProfileMgt,gluuScimEnabled,gluuShibAssertionsIssued,gluuShibFailedAuth,gluuShibSecurityEvents,gluuShibSuccessfulAuths,oxSmtpConfiguration,gluuSmtpFromEmailAddress,gluuSmtpFromName,gluuSmtpHost,gluuSmtpPassword,gluuSmtpPort,gluuSmtpRequiresAuthentication,gluuSmtpRequiresSsl,gluuSmtpUserName,gluuSslExpiry,gluuStatus,gluuSvnEmail,gluuSystemUptime,oxTrustStoreCert,oxTrustStoreConf,userPassword,gluuVdsCacheRefreshEnabled,gluuVdsCacheRefreshLastUpdate,gluuVdsCacheRefreshLastUpdateCount,gluuVdsCacheRefreshPollingInterval,gluuVdsCacheRefreshProblemCount,gluuWhitePagesEnabled" [27/Aug/2015:14:47:22 +0000] SEARCH RES conn=4 op=32 msgID=33 result=0 nentries=1 etime=1 [27/Aug/2015:14:47:22 +0000] SEARCH REQ conn=7 op=21 msgID=22 base="ou=trustRelationships,inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=wholeSubtree filter="(&(objectClass=top)(objectClass=gluuSAMLconfig))" attrs="description,displayName,gluuContainerFederation,gluuEntityId,gluuIsFederation,gluuProfileConfiguration,gluuSAMLMetaDataFilter,gluuSpecificRelyingPartyConfig,gluuTrustContact,gluuTrustDeconstruction,iname,inum,gluuSAMLmaxRefreshDelay,o,gluuReleasedAttribute,researchAndScholarshipEnabled,oxAuthPostLogoutRedirectURI,gluuSAMLspMetaDataFN,gluuSAMLspMetaDataSourceType,gluuSAMLspMetaDataURL,gluuStatus,url,gluuValidationLog,gluuValidationStatus" [27/Aug/2015:14:47:22 +0000] SEARCH RES conn=7 op=21 msgID=22 result=0 nentries=0 etime=1 [27/Aug/2015:14:47:33 +0000] SEARCH REQ conn=0 op=38 msgID=39 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="inum,oxIDPAuthentication,oxSmtpConfiguration"[27/Aug/2015:14:47:33 +0000] SEARCH RES conn=0 op=38 msgID=39 result=0 nentries=1 etime=2 [27/Aug/2015:14:47:35 +0000] SEARCH REQ conn=0 op=39 msgID=40 base="ou=scripts,o=@!3FDF.9426.AABC.02B8!0001!6689.9F48,o=gluu" scope=wholeSubtree filter="(&(&(objectClass=top)(objectClass=oxCustomScript))(|(oxScriptType=person_authentication)(oxScriptType=client_registration)(oxScriptType=id_generator)(oxScriptType=uma_authorization_policy)(oxScriptType=application_session)(oxScriptType=dynamic_scope)))" attrs="dn,inum,oxRevision,oxScriptType,gluuStatus" [27/Aug/2015:14:47:35 +0000] SEARCH RES conn=0 op=39 msgID=40 result=0 nentries=8 etime=11 [27/Aug/2015:14:47:46 +0000] SEARCH REQ conn=6 op=22 msgID=23 base="ou=scripts,o=@!3FDF.9426.AABC.02B8!0001!6689.9F48,o=gluu" scope=wholeSubtree filter="(&(&(objectClass=top)(objectClass=oxCustomScript))(|(oxScriptType=cache_refresh)(oxScriptType=update_user)(oxScriptType=user_registration)(oxScriptType=id_generator)))" attrs="dn,inum,oxRevision,oxScriptType,gluuStatus" [27/Aug/2015:14:47:46 +0000] SEARCH RES conn=6 op=22 msgID=23 result=0 nentries=4 etime=5 [27/Aug/2015:14:47:46 +0000] SEARCH RES conn=6 op=22 msgID=23 result=0 nentries=4 etime=5 [27/Aug/2015:14:47:52 +0000] SEARCH REQ conn=4 op=33 msgID=34 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="ALL" [27/Aug/2015:14:47:52 +0000] SEARCH RES conn=4 op=33 msgID=34 result=0 nentries=1 etime=2 [27/Aug/2015:14:47:52 +0000] SEARCH REQ conn=7 op=22 msgID=23 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="gluuApplianceDnsServer,oxAuthenticationMode,gluuBillingEmail,blowfishPassword,oxTrustCacheRefreshServerIpAddress,gluuCentreonEmail,oxClusterType,c,description,displayName,gluuFederationHostingEnabled,gluuFreeDiskSpace,gluuFreeMemory,gluuFreeSwap,gluuBandwidthRX,gluuBandwidthTX,gluuDSstatus,gluuHTTPstatus,gluuSPTR,gluuVDSstatus,gluuGroupCount,gluuHostname,iname,inum,inumFN,gluuIpAddress,gluuJiraEmail,gluuLastUpdate,gluuLoadAvg,gluuManageIdentityPermission,gluuMaxLogSize,oxMemcachedServerAddress,o,oxClusteredServers,oxIDPAuthentication,oxLogViewerConfig,passwordResetAllowed,gluuPersonCount,gluuAppliancePollingInterval,gluuPrivacyEmail,gluuOrgProfileMgt,gluuScimEnabled,gluuShibAssertionsIssued,gluuShibFailedAuth,gluuShibSecurityEvents,gluuShibSuccessfulAuths,oxSmtpConfiguration,gluuSmtpFromEmailAddress,gluuSmtpFromName,gluuSmtpHost,gluuSmtpPassword,gluuSmtpPort,gluuSmtpRequiresAuthentication,gluuSmtpRequiresSsl,gluuSmtpUserName,gluuSslExpiry,gluuStatus,gluuSvnEmail,gluuSystemUptime,oxTrustStoreCert,oxTrustStoreConf,userPassword,gluuVdsCacheRefreshEnabled,gluuVdsCacheRefreshLastUpdate,gluuVdsCacheRefreshLastUpdateCount,gluuVdsCacheRefreshPollingInterval,gluuVdsCacheRefreshProblemCount,gluuWhitePagesEnabled" [27/Aug/2015:14:47:52 +0000] SEARCH RES conn=7 op=22 msgID=23 result=0 nentries=1 etime=2 [27/Aug/2015:14:47:52 +0000] SEARCH REQ conn=6 op=23 msgID=24 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="ALL" [27/Aug/2015:14:47:52 +0000] SEARCH RES conn=6 op=23 msgID=24 result=0 nentries=1 etime=2 [27/Aug/2015:14:47:52 +0000] SEARCH REQ conn=4 op=34 msgID=35 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="gluuApplianceDnsServer,oxAuthenticationMode,gluuBillingEmail,blowfishPassword,oxTrustCacheRefreshServerIpAddress,gluuCentreonEmail,oxClusterType,c,description,displayName,gluuFederationHostingEnabled,gluuFreeDiskSpace,gluuFreeMemory,gluuFreeSwap,gluuBandwidthRX,gluuBandwidthTX,gluuDSstatus,gluuHTTPstatus,gluuSPTR,gluuVDSstatus,gluuGroupCount,gluuHostname,iname,inum,inumFN,gluuIpAddress,gluuJiraEmail,gluuLastUpdate,gluuLoadAvg,gluuManageIdentityPermission,gluuMaxLogSize,oxMemcachedServerAddress,o,oxClusteredServers,oxIDPAuthentication,oxLogViewerConfig,passwordResetAllowed,gluuPersonCount,gluuAppliancePollingInterval,gluuPrivacyEmail,gluuOrgProfileMgt,gluuScimEnabled,gluuShibAssertionsIssued,gluuShibFailedAuth,gluuShibSecurityEvents,gluuShibSuccessfulAuths,oxSmtpConfiguration,gluuSmtpFromEmailAddress,gluuSmtpFromName,gluuSmtpHost,gluuSmtpPassword,gluuSmtpPort,gluuSmtpRequiresAuthentication,gluuSmtpRequiresSsl,gluuSmtpUserName,gluuSslExpiry,gluuStatus,gluuSvnEmail,gluuSystemUptime,oxTrustStoreCert,oxTrustStoreConf,userPassword,gluuVdsCacheRefreshEnabled,gluuVdsCacheRefreshLastUpdate,gluuVdsCacheRefreshLastUpdateCount,gluuVdsCacheRefreshPollingInterval,gluuVdsCacheRefreshProblemCount,gluuWhitePagesEnabled" [27/Aug/2015:14:47:52 +0000] SEARCH RES conn=4 op=34 msgID=35 result=0 nentries=1 etime=2 [27/Aug/2015:14:47:52 +0000] SEARCH REQ conn=7 op=23 msgID=24 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="ALL" [27/Aug/2015:14:47:52 +0000] SEARCH RES conn=7 op=23 msgID=24 result=0 nentries=1 etime=2 [27/Aug/2015:14:47:52 +0000] SEARCH REQ conn=6 op=24 msgID=25 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="gluuApplianceDnsServer,oxAuthenticationMode,gluuBillingEmail,blowfishPassword,oxTrustCacheRefreshServerIpAddress,gluuCentreonEmail,oxClusterType,c,description,displayName,gluuFederationHostingEnabled,gluuFreeDiskSpace,gluuFreeMemory,gluuFreeSwap,gluuBandwidthRX,gluuBandwidthTX,gluuDSstatus,gluuHTTPstatus,gluuSPTR,gluuVDSstatus,gluuGroupCount,gluuHostname,iname,inum,inumFN,gluuIpAddress,gluuJiraEmail,gluuLastUpdate,gluuLoadAvg,gluuManageIdentityPermission,gluuMaxLogSize,oxMemcachedServerAddress,o,oxClusteredServers,oxIDPAuthentication,oxLogViewerConfig,passwordResetAllowed,gluuPersonCount,gluuAppliancePollingInterval,gluuPrivacyEmail,gluuOrgProfileMgt,gluuScimEnabled,gluuShibAssertionsIssued,gluuShibFailedAuth,gluuShibSecurityEvents,gluuShibSuccessfulAuths,oxSmtpConfiguration,gluuSmtpFromEmailAddress,gluuSmtpFromName,gluuSmtpHost,gluuSmtpPassword,gluuSmtpPort,gluuSmtpRequiresAuthentication,gluuSmtpRequiresSsl,gluuSmtpUserName,gluuSslExpiry,gluuStatus,gluuSvnEmail,gluuSystemUptime,oxTrustStoreCert,oxTrustStoreConf,userPassword,gluuVdsCacheRefreshEnabled,gluuVdsCacheRefreshLastUpdate,gluuVdsCacheRefreshLastUpdateCount,gluuVdsCacheRefreshPollingInterval,gluuVdsCacheRefreshProblemCount,gluuWhitePagesEnabled" [27/Aug/2015:14:47:52 +0000] SEARCH RES conn=6 op=24 msgID=25 result=0 nentries=1 etime=2 [27/Aug/2015:14:48:03 +0000] SEARCH REQ conn=0 op=40 msgID=41 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="inum,oxIDPAuthentication,oxSmtpConfiguration" [27/Aug/2015:14:48:03 +0000] SEARCH RES conn=0 op=40 msgID=41 result=0 nentries=1 etime=3 [27/Aug/2015:14:48:05 +0000] SEARCH REQ conn=0 op=41 msgID=42 base="ou=scripts,o=@!3FDF.9426.AABC.02B8!0001!6689.9F48,o=gluu" scope=wholeSubtree filter="(&(&(objectClass=top)(objectClass=oxCustomScript))(|(oxScriptType=person_authentication)(oxScriptType=client_registration)(oxScriptType=id_generator)(oxScriptType=uma_authorization_policy)(oxScriptType=application_session)(oxScriptType=dynamic_scope)))" attrs="dn,inum,oxRevision,oxScriptType,gluuStatus" [27/Aug/2015:14:48:05 +0000] SEARCH RES conn=0 op=41 msgID=42 result=0 nentries=8 etime=5 [27/Aug/2015:14:48:16 +0000] SEARCH REQ conn=4 op=35 msgID=36 base="ou=scripts,o=@!3FDF.9426.AABC.02B8!0001!6689.9F48,o=gluu" scope=wholeSubtree filter="(&(&(objectClass=top)(objectClass=oxCustomScript))(|(oxScriptType=cache_refresh)(oxScriptType=update_user)(oxScriptType=user_registration)(oxScriptType=id_generator)))" attrs="dn,inum,oxRevision,oxScriptType,gluuStatus" [27/Aug/2015:14:48:16 +0000] SEARCH RES conn=4 op=35 msgID=36 result=0 nentries=4 etime=4 [27/Aug/2015:14:48:22 +0000] SEARCH REQ conn=7 op=24 msgID=25 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="ALL" [27/Aug/2015:14:48:22 +0000] SEARCH RES conn=7 op=24 msgID=25 result=0 nentries=1 etime=2 [27/Aug/2015:14:48:22 +0000] SEARCH REQ conn=6 op=25 msgID=26 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="gluuApplianceDnsServer,oxAuthenticationMode,gluuBillingEmail,blowfishPassword,oxTrustCacheRefreshServerIpAddress,gluuCentreonEmail,oxClusterType,c,description,displayName,gluuFederationHostingEnabled,gluuFreeDiskSpace,gluuFreeMemory,gluuFreeSwap,gluuBandwidthRX,gluuBandwidthTX,gluuDSstatus,gluuHTTPstatus,gluuSPTR,gluuVDSstatus,gluuGroupCount,gluuHostname,iname,inum,inumFN,gluuIpAddress,gluuJiraEmail,gluuLastUpdate,gluuLoadAvg,gluuManageIdentityPermission,gluuMaxLogSize,oxMemcachedServerAddress,o,oxClusteredServers,oxIDPAuthentication,oxLogViewerConfig,passwordResetAllowed,gluuPersonCount,gluuAppliancePollingInterval,gluuPrivacyEmail,gluuOrgProfileMgt,gluuScimEnabled,gluuShibAssertionsIssued,gluuShibFailedAuth,gluuShibSecurityEvents,gluuShibSuccessfulAuths,oxSmtpConfiguration,gluuSmtpFromEmailAddress,gluuSmtpFromName,gluuSmtpHost,gluuSmtpPassword,gluuSmtpPort,gluuSmtpRequiresAuthentication,gluuSmtpRequiresSsl,gluuSmtpUserName,gluuSslExpiry,gluuStatus,gluuSvnEmail,gluuSystemUptime,oxTrustStoreCert,oxTrustStoreConf,userPassword,gluuVdsCacheRefreshEnabled,gluuVdsCacheRefreshLastUpdate,gluuVdsCacheRefreshLastUpdateCount,gluuVdsCacheRefreshPollingInterval,gluuVdsCacheRefreshProblemCount,gluuWhitePagesEnabled" [27/Aug/2015:14:48:22 +0000] SEARCH RES conn=6 op=25 msgID=26 result=0 nentries=1 etime=2 [27/Aug/2015:14:48:33 +0000] SEARCH REQ conn=0 op=42 msgID=43 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="inum,oxIDPAuthentication,oxSmtpConfiguration" [27/Aug/2015:14:48:33 +0000] SEARCH RES conn=0 op=42 msgID=43 result=0 nentries=1 etime=0 [27/Aug/2015:14:48:35 +0000] SEARCH REQ conn=0 op=43 msgID=44 base="ou=scripts,o=@!3FDF.9426.AABC.02B8!0001!6689.9F48,o=gluu" scope=wholeSubtree filter="(&(&(objectClass=top)(objectClass=oxCustomScript))(|(oxScriptType=person_authentication)(oxScriptType=client_registration)(oxScriptType=id_generator)(oxScriptType=uma_authorization_policy)(oxScriptType=application_session)(oxScriptType=dynamic_scope)))" attrs="dn,inum,oxRevision,oxScriptType,gluuStatus" [27/Aug/2015:14:48:35 +0000] SEARCH RES conn=0 op=43 msgID=44 result=0 nentries=8 etime=7 [27/Aug/2015:14:48:46 +0000] SEARCH REQ conn=4 op=36 msgID=37 base="ou=scripts,o=@!3FDF.9426.AABC.02B8!0001!6689.9F48,o=gluu" scope=wholeSubtree filter="(&(&(objectClass=top)(objectClass=oxCustomScript))(|(oxScriptType=cache_refresh)(oxScriptType=update_user)(oxScriptType=user_registration)(oxScriptType=id_generator)))" attrs="dn,inum,oxRevision,oxScriptType,gluuStatus" [27/Aug/2015:14:48:46 +0000] SEARCH RES conn=4 op=36 msgID=37 result=0 nentries=4 etime=7 [27/Aug/2015:14:48:52 +0000] SEARCH REQ conn=7 op=25 msgID=26 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="ALL" [27/Aug/2015:14:48:52 +0000] SEARCH RES conn=7 op=25 msgID=26 result=0 nentries=1 etime=2 [27/Aug/2015:14:48:52 +0000] SEARCH REQ conn=6 op=26 msgID=27 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="gluuApplianceDnsServer,oxAuthenticationMode,gluuBillingEmail,blowfishPassword,oxTrustCacheRefreshServerIpAddress,gluuCentreonEmail,oxClusterType,c,description,displayName,gluuFederationHostingEnabled,gluuFreeDiskSpace,gluuFreeMemory,gluuFreeSwap,gluuBandwidthRX,gluuBandwidthTX,gluuDSstatus,gluuHTTPstatus,gluuSPTR,gluuVDSstatus,gluuGroupCount,gluuHostname,iname,inum,inumFN,gluuIpAddress,gluuJiraEmail,gluuLastUpdate,gluuLoadAvg,gluuManageIdentityPermission,gluuMaxLogSize,oxMemcachedServerAddress,o,oxClusteredServers,oxIDPAuthentication,oxLogViewerConfig,passwordResetAllowed,gluuPersonCount,gluuAppliancePollingInterval,gluuPrivacyEmail,gluuOrgProfileMgt,gluuScimEnabled,gluuShibAssertionsIssued,gluuShibFailedAuth,gluuShibSecurityEvents,gluuShibSuccessfulAuths,oxSmtpConfiguration,gluuSmtpFromEmailAddress,gluuSmtpFromName,gluuSmtpHost,gluuSmtpPassword,gluuSmtpPort,gluuSmtpRequiresAuthentication,gluuSmtpRequiresSsl,gluuSmtpUserName,gluuSslExpiry,gluuStatus,gluuSvnEmail,gluuSystemUptime,oxTrustStoreCert,oxTrustStoreConf,userPassword,gluuVdsCacheRefreshEnabled,gluuVdsCacheRefreshLastUpdate,gluuVdsCacheRefreshLastUpdateCount,gluuVdsCacheRefreshPollingInterval,gluuVdsCacheRefreshProblemCount,gluuWhitePagesEnabled" [27/Aug/2015:14:48:52 +0000] SEARCH RES conn=6 op=26 msgID=27 result=0 nentries=1 etime=2 [27/Aug/2015:14:48:52 +0000] SEARCH REQ conn=4 op=37 msgID=38 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="ALL" [27/Aug/2015:14:48:52 +0000] SEARCH RES conn=4 op=37 msgID=38 result=0 nentries=1 etime=1 [27/Aug/2015:14:48:52 +0000] SEARCH REQ conn=7 op=26 msgID=27 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="gluuApplianceDnsServer,oxAuthenticationMode,gluuBillingEmail,blowfishPassword,oxTrustCacheRefreshServerIpAddress,gluuCentreonEmail,oxClusterType,c,description,displayName,gluuFederationHostingEnabled,gluuFreeDiskSpace,gluuFreeMemory,gluuFreeSwap,gluuBandwidthRX,gluuBandwidthTX,gluuDSstatus,gluuHTTPstatus,gluuSPTR,gluuVDSstatus,gluuGroupCount,gluuHostname,iname,inum,inumFN,gluuIpAddress,gluuJiraEmail,gluuLastUpdate,gluuLoadAvg,gluuManageIdentityPermission,gluuMaxLogSize,oxMemcachedServerAddress,o,oxClusteredServers,oxIDPAuthentication,oxLogViewerConfig,passwordResetAllowed,gluuPersonCount,gluuAppliancePollingInterval,gluuPrivacyEmail,gluuOrgProfileMgt,gluuScimEnabled,gluuShibAssertionsIssued,gluuShibFailedAuth,gluuShibSecurityEvents,gluuShibSuccessfulAuths,oxSmtpConfiguration,gluuSmtpFromEmailAddress,gluuSmtpFromName,gluuSmtpHost,gluuSmtpPassword,gluuSmtpPort,gluuSmtpRequiresAuthentication,gluuSmtpRequiresSsl,gluuSmtpUserName,gluuSslExpiry,gluuStatus,gluuSvnEmail,gluuSystemUptime,oxTrustStoreCert,oxTrustStoreConf,userPassword,gluuVdsCacheRefreshEnabled,gluuVdsCacheRefreshLastUpdate,gluuVdsCacheRefreshLastUpdateCount,gluuVdsCacheRefreshPollingInterval,gluuVdsCacheRefreshProblemCount,gluuWhitePagesEnabled" [27/Aug/2015:14:48:52 +0000] SEARCH RES conn=7 op=26 msgID=27 result=0 nentries=1 etime=2 [27/Aug/2015:14:48:53 +0000] SEARCH REQ conn=6 op=27 msgID=28 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="ALL" [27/Aug/2015:14:48:53 +0000] SEARCH RES conn=6 op=27 msgID=28 result=0 nentries=1 etime=3 [27/Aug/2015:14:48:53 +0000] SEARCH REQ conn=4 op=38 msgID=39 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="gluuApplianceDnsServer,oxAuthenticationMode,gluuBillingEmail,blowfishPassword,oxTrustCacheRefreshServerIpAddress,gluuCentreonEmail,oxClusterType,c,description,displayName,gluuFederationHostingEnabled,gluuFreeDiskSpace,gluuFreeMemory,gluuFreeSwap,gluuBandwidthRX,gluuBandwidthTX,gluuDSstatus,gluuHTTPstatus,gluuSPTR,gluuVDSstatus,gluuGroupCount,gluuHostname,iname,inum,inumFN,gluuIpAddress,gluuJiraEmail,gluuLastUpdate,gluuLoadAvg,gluuManageIdentityPermission,gluuMaxLogSize,oxMemcachedServerAddress,o,oxClusteredServers,oxIDPAuthentication,oxLogViewerConfig,passwordResetAllowed,gluuPersonCount,gluuAppliancePollingInterval,gluuPrivacyEmail,gluuOrgProfileMgt,gluuScimEnabled,gluuShibAssertionsIssued,gluuShibFailedAuth,gluuShibSecurityEvents,gluuShibSuccessfulAuths,oxSmtpConfiguration,gluuSmtpFromEmailAddress,gluuSmtpFromName,gluuSmtpHost,gluuSmtpPassword,gluuSmtpPort,gluuSmtpRequiresAuthentication,gluuSmtpRequiresSsl,gluuSmtpUserName,gluuSslExpiry,gluuStatus,gluuSvnEmail,gluuSystemUptime,oxTrustStoreCert,oxTrustStoreConf,userPassword,gluuVdsCacheRefreshEnabled,gluuVdsCacheRefreshLastUpdate,gluuVdsCacheRefreshLastUpdateCount,gluuVdsCacheRefreshPollingInterval,gluuVdsCacheRefreshProblemCount,gluuWhitePagesEnabled" [27/Aug/2015:14:48:53 +0000] SEARCH RES conn=4 op=38 msgID=39 result=0 nentries=1 etime=2 [27/Aug/2015:14:49:03 +0000] SEARCH REQ conn=0 op=44 msgID=45 base="inum=@!3FDF.9426.AABC.02B8!0002!8584.0C93,ou=appliances,o=gluu" scope=baseObject filter="(objectClass=*)" attrs="inum,oxIDPAuthentication,oxSmtpConfiguration" [27/Aug/2015:14:49:03 +0000] SEARCH RES conn=0 op=44 msgID=45 result=0 nentries=1 etime=1 [27/Aug/2015:14:49:05 +0000] SEARCH REQ conn=0 op=45 msgID=46 base="ou=scripts,o=@!3FDF.9426.AABC.02B8!0001!6689.9F48,o=gluu" scope=wholeSubtree filter="(&(&(objectClass=top)(objectClass=oxCustomScript))(|(oxScriptType=person_authentication)(oxScriptType=client_registration)(oxScriptType=id_generator)(oxScriptType=uma_authorization_policy)(oxScriptType=application_session)(oxScriptType=dynamic_scope)))" attrs="dn,inum,oxRevision,oxScriptType,gluuStatus" [27/Aug/2015:14:49:05 +0000] SEARCH RES conn=0 op=45 msgID=46 result=0 nentries=8 etime=6 [27/Aug/2015:14:49:16 +0000] SEARCH REQ conn=7 op=27 msgID=28 base="ou=scripts,o=@!3FDF.9426.AABC.02B8!0001!6689.9F48,o=gluu" scope=wholeSubtree filter="(&(&(objectClass=top)(objectClass=oxCustomScript))(|(oxScriptType=cache_refresh)(oxScriptType=update_user)(oxScriptType=user_registration)(oxScriptType=id_generator)))" attrs="dn,inum,oxRevision,oxScriptType,gluuStatus" [27/Aug/2015:14:49:16 +0000] SEARCH RES conn=7 op=27 msgID=28 result=0 nentries=4 etime=9`

here are my apache error logs `[Thu Aug 27 14:36:46.001457 2015] [mpm_event:notice] [pid 18381:tid 140679830136704] AH00489: Apache/2.4.7 (Ubuntu) OpenSSL/1.0.1f configured -- resuming normal operations [Thu Aug 27 14:36:46.001497 2015] [core:notice] [pid 18381:tid 140679830136704] AH00094: Command line: '/usr/sbin/apache2' [Thu Aug 27 14:39:43.992675 2015] [mpm_event:notice] [pid 18381:tid 140679830136704] AH00491: caught SIGTERM, shutting down [Thu Aug 27 14:40:21.000801 2015] [:notice] [pid 19881:tid 139835094071168] ModSecurity for Apache/2.7.7 (http://www.modsecurity.org/) configured. [Thu Aug 27 14:40:21.000903 2015] [:notice] [pid 19881:tid 139835094071168] ModSecurity: APR compiled version="1.5.1-dev"; loaded version="1.5.1-dev" [Thu Aug 27 14:40:21.000910 2015] [:notice] [pid 19881:tid 139835094071168] ModSecurity: PCRE compiled version="8.31 "; loaded version="8.31 2012-07-06" [Thu Aug 27 14:40:21.000914 2015] [:notice] [pid 19881:tid 139835094071168] ModSecurity: LUA compiled version="Lua 5.1" [Thu Aug 27 14:40:21.000917 2015] [:notice] [pid 19881:tid 139835094071168] ModSecurity: LIBXML compiled version="2.9.1" [Thu Aug 27 14:40:22.001844 2015] [mpm_event:notice] [pid 19882:tid 139835094071168] AH00489: Apache/2.4.7 (Ubuntu) OpenSSL/1.0.1f configured -- resuming normal operations [Thu Aug 27 14:40:22.001882 2015] [core:notice] [pid 19882:tid 139835094071168] AH00094: Command line: '/usr/sbin/apache2'` `systems@Cubs-DFT01:/opt/gluu-server/opt/apache-tomcat-7.0.55/logs$ sudo tail -F localhost.2015-08-27.log at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:5033) at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5685) at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:232) at org.apache.catalina.core.ContainerBase$StopChild.call(ContainerBase.java:1591) at org.apache.catalina.core.ContainerBase$StopChild.call(ContainerBase.java:1580) at java.util.concurrent.FutureTask.run(FutureTask.java:262) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:745)` `systems@Cubs-DFT01:/opt/gluu-server/opt/apache-tomcat-7.0.55/logs$ sudo tail -F oxtrust_cache_refresh.log 2015-08-27 15:25:52,518 DEBUG [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (pool-4-thread-10) Starting conditions aren't reached 2015-08-27 15:25:52,518 DEBUG [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (pool-4-thread-10) Allowing to run new process exclusively 2015-08-27 15:26:52,524 DEBUG [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (pool-4-thread-6) Starting conditions aren't reached 2015-08-27 15:26:52,524 DEBUG [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (pool-4-thread-6) Allowing to run new process exclusively 2015-08-27 15:27:52,524 DEBUG [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (pool-4-thread-10) Starting conditions aren't reached 2015-08-27 15:27:52,524 DEBUG [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (pool-4-thread-10) Allowing to run new process exclusively 2015-08-27 15:28:52,519 DEBUG [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (pool-4-thread-7) Starting conditions aren't reached 2015-08-27 15:28:52,519 DEBUG [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (pool-4-thread-7) Allowing to run new process exclusively 2015-08-27 15:29:52,525 DEBUG [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (pool-4-thread-4) Starting conditions aren't reached 2015-08-27 15:29:52,525 DEBUG [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (pool-4-thread-4) Allowing to run new process exclusively` `systems@Cubs-DFT01:/opt/gluu-server/opt/apache-tomcat-7.0.55/logs$ sudo tail -F wrapper.log INFO | jvm 1 | 2015/08/27 15:30:35 | at org.jboss.seam.async.AsynchronousInvocation.execute(AsynchronousInvocation.java:44) INFO | jvm 1 | 2015/08/27 15:30:35 | at org.jboss.seam.async.ThreadPoolDispatcher$RunnableAsynchronous.run(ThreadPoolDispatcher.java:142) INFO | jvm 1 | 2015/08/27 15:30:35 | at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) INFO | jvm 1 | 2015/08/27 15:30:35 | at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:304) INFO | jvm 1 | 2015/08/27 15:30:35 | at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:178) INFO | jvm 1 | 2015/08/27 15:30:35 | at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) INFO | jvm 1 | 2015/08/27 15:30:35 | at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) INFO | jvm 1 | 2015/08/27 15:30:35 | at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) INFO | jvm 1 | 2015/08/27 15:30:35 | at java.lang.Thread.run(Thread.java:745) INFO | jvm 1 | 2015/08/27 15:30:35 | 2015-08-27 15:30:35,528 TRACE [org.xdi.service.custom.script.CustomScriptManager] Last finished time '8/27/15 3:30 PM' INFO | jvm 1 | 2015/08/27 15:31:05 | 2015-08-27 15:31:05,529 TRACE [org.xdi.service.custom.script.CustomScriptManager] Last finished time '8/27/15 3:31 PM' INFO | jvm 1 | 2015/08/27 15:31:07 | 2015-08-27 15:31:07,862 DEBUG [org.gluu.oxtrust.ldap.service.MetadataValidationTimer] Starting metadata validation INFO | jvm 1 | 2015/08/27 15:31:07 | 2015-08-27 15:31:07,862 DEBUG [org.gluu.oxtrust.ldap.service.MetadataValidationTimer] Metadata validation finished`

Adnan, I am sorry I hijacked your thread. I saw the exception that has now been identified as normal and thought we had the same problem. I now realize we had different issues. I am assuming you are getting the 403 from apache. Is this before you get the login screen? I'd check the apache logs to make sure you are hitting your server and getting the 403 from your apache server. If you are, it sounds like the VirtualHost is setup right. Then, I'd move to the /opt/tomcat/logs. I do an ls -la before I issue a request and after to see what files changed so I can see what effect I had.

No worries Heath! Thanks for the response. Unfortunatly, I don't even get a 403 error anymore, now that I have reinstalled gluu-server on 14.2.03! I am positive that my virtual host is set up right. But, I will take your advice and try seeing what files change in apache tomcat logs.

OK. I reinstalled adding Asimba and CAS. I made my change to the apache config, and it works.

Sorry, guys, give me some more time. I'm installing Ubuntu on a fresh test vm now and will try to reproduce what are you facing.

Done. I've been using a vmware 11 virtual machine for testing it. Again, no problem at all, aside from the fact I had to manually copy a string from /etc/hosts file in the chroot-ed container to the same file of the main file system (outside chroot-ed environment). Below settings I've used during this setup: > Enter IP Address [192.168.238.135] : > Enter hostname [ce.gluu.info] : my.idp.info > Enter your city or locality : Minsk > Enter your state or province two letter code : BY > Enter two letter Country Code : BY > Enter Organization Name : Home > Enter email address for support at your organization : dddd@ddd.dd > Enter maximum RAM for tomcat in MB [1536] : > Optional: enter password for oxTrust and LDAP superuser [GbhqvzfplgyA] : 1q2w3e4r > Update the hostname, hosts, and resolv.conf files? [No] : > Install oxAuth OAuth2 Authorization Server? [Yes] : > Install oxTrust Admin UI? [Yes] : > Install Gluu OpenDJ LDAP Server? [Yes] : > Install Apache HTTPD Server [Yes] : > Install Shibboleth 2 SAML IDP? [No] : Yes > Install Asimba SAML Proxy? [No] : > Install CAS? [No] : > > hostname my.idp.info > orgName Home > os ubuntu > city Minsk > state BY > countryCode BY > support email dddd@ddd.dd > tomcat max ram 1536 > Admin Pass 1q2w3e4r > Modify Networking False > Install oxAuth True > Install oxTrust True > Install LDAP True > Install Apache 2 web server True > Install Shibboleth 2 SAML IDP True > Install Asimba SAML Proxy False > Install CAS False I would also like to confirm a couple of things: 1) Heath, Adnan, are you both installing Gluu at the same machine from which you are attempting to access its web UI after that? I.e. you both using an Ubuntu virtual box with GUI and launch a browser from within it? 2) Did you wait long enough after initial setup.py script had completed its job? I should have mentioned this earlier, but Gluu (even an almost empty test installations I'm using at my boxes) usually takes significant time to complete its initial initialization and become operational after you issued "service gluu start" command. In my case it's something around 5-10 minutes. It's quite possible that while you were trying to resolve this issue you were restarting the service again and again, not giving it a chance to start properly, especially if you were using some cheap/free virtual box with limited CPU resources.

Regarding the Heath's issue with inability to log in I can't add much. I don't have any ideas what could be the cause of it atm.