Hi, Kelly Logs you will be particular interested in can be found in /opt/tomcat/logs/ (from within a chroot-ed container). First of all, does your machine meet Gluu's minimal requirements? You must run it under 64 bit OS, have at least 2,5GB of RAM, with Tomcat's allocation limit set to at least 1,5GB (you are asked about this when running setup.py script; it's also a default value) 'tail -F' the wrapper.log, then flush your browser's cookies and try to log in again, while paying attention on any errors or warnings that may appear. Provide us all your findings, and we will try to figure out what is happening. You also can consult our short troubleshooting guide [here](https://github.com/GluuFederation/docs/blob/master/sources/faq/troubleshooting.md). Regards, Alex.

Could you also provide a screenshot of login page after your unsuccessful login attempt?

The VM has 9GB of RAM.. running 64bit OS Centos 6.7. During Setup, Tomcat RAM was set to 5000. Here is the wrapper.log during login GLUU.[root@gluu logs]# tail -F wrapper.log INFO | jvm 1 | 2015/10/01 20:22:07 | 2015-10-01 20:22:07,349 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter para m: bandwidth_usage INFO | jvm 1 | 2015/10/01 20:22:07 | 2015-10-01 20:22:07,349 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting bandwidth a ttributes INFO | jvm 1 | 2015/10/01 20:22:07 | 2015-10-01 20:22:07,349 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter para m: uptime_seconds INFO | jvm 1 | 2015/10/01 20:22:07 | 2015-10-01 20:22:07,349 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] uptime_seconds => 1 4399 INFO | jvm 1 | 2015/10/01 20:22:07 | 2015-10-01 20:22:07,349 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting df attribut es INFO | jvm 1 | 2015/10/01 20:22:07 | 2015-10-01 20:22:07,356 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting httpd attri butes INFO | jvm 1 | 2015/10/01 20:22:07 | 2015-10-01 20:22:07,704 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Appliance status up date finished INFO | jvm 1 | 2015/10/01 20:22:22 | 2015-10-01 20:22:22,150 TRACE [org.xdi.service.custom.script.CustomScriptManager] Last finished time '10/1/15 8:22 PM' INFO | jvm 1 | 2015/10/01 20:22:29 | 2015-10-01 20:22:29,456 DEBUG [org.gluu.oxtrust.ldap.service.MetadataValidationTimer] Starting metad ata validation INFO | jvm 1 | 2015/10/01 20:22:29 | 2015-10-01 20:22:29,457 DEBUG [org.gluu.oxtrust.ldap.service.MetadataValidationTimer] Metadata valid ation finished INFO | jvm 1 | 2015/10/01 20:22:52 | 2015-10-01 20:22:52,150 TRACE [org.xdi.service.custom.script.CustomScriptManager] Last finished time '10/1/15 8:22 PM' INFO | jvm 1 | 2015/10/01 20:23:07 | 2015-10-01 20:23:07,451 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Starting update of appliance status INFO | jvm 1 | 2015/10/01 20:23:07 | 2015-10-01 20:23:07,464 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter attributes INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,201 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: memoryfree INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,202 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] memoryfree => 6.19 GB INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,202 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: memorysize INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,202 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] memorysize => 7.49 GB INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,202 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: swapfree INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,202 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] swapfree => 992.00 MB INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,203 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: swapsize INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,203 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] swapsize => 992.00 MB INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,204 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: hostname INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,204 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] hostname => gluu INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,204 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: ipaddress INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,204 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] ipaddress => 10.5.1.41 INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,204 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: load_average INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,204 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: bandwidth_usage INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,204 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting bandwidth attributes INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,204 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting facter param: uptime_seconds INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,205 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] uptime_seconds => 14460 INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,205 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting df attributes INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,213 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Setting httpd attributes INFO | jvm 1 | 2015/10/01 20:23:08 | 2015-10-01 20:23:08,631 DEBUG [org.gluu.oxtrust.ldap.service.StatusCheckerTimer] Appliance status update finished INFO | jvm 1 | 2015/10/01 20:23:22 | 2015-10-01 20:23:22,150 TRACE [org.xdi.service.custom.script.CustomScriptManager] Last finished time '10/1/15 8:23 PM' INFO | jvm 1 | 2015/10/01 20:23:32 | 2015-10-01 20:23:32,456 DEBUG [org.gluu.oxtrust.ldap.service.MetadataValidationTimer] Starting metadata validation INFO | jvm 1 | 2015/10/01 20:23:32 | 2015-10-01 20:23:32,457 DEBUG [org.gluu.oxtrust.ldap.service.MetadataValidationTimer] Metadata validation finished INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,246 TRACE [org.xdi.oxauth.service.SessionIdService] Found session_id cookie: '5db62ec7-fba8-41b0-ae52-a127cbdca8e9' INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,257 DEBUG [org.xdi.oxauth.service.external.ExternalAuthenticationService] Executing python 'getPageForStep' authenticator method INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,259 TRACE [org.xdi.oxauth.service.SessionIdService] Generated new session, id = '75c10e54-9601-4d17-9c4d-976948232269', state = 'unauthenticated', persisted = 'false' INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,273 TRACE [xdi.oxauth.authorize.ws.rs.AuthorizeAction] Session '75c10e54-9601-4d17-9c4d-976948232269' persisted to LDAP INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,410 TRACE [org.xdi.oxauth.service.SessionIdService] Found session_id cookie: '75c10e54-9601-4d17-9c4d-976948232269' INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,426 TRACE [org.xdi.oxauth.service.SessionIdService] Try to get session by id: 75c10e54-9601-4d17-9c4d-976948232269 ... INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,427 TRACE [org.xdi.oxauth.service.SessionIdService] Session dn: uniqueIdentifier=75c10e54-9601-4d17-9c4d-976948232269,ou=session,o=@!0B21.3F55.9217.A5F8! 0001!E6F0.F079,o=gluu INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,429 DEBUG [org.xdi.oxauth.service.external.ExternalAuthenticationService] Validating auth_mode: 'internal' INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,430 DEBUG [org.xdi.oxauth.service.external.ExternalAuthenticationService] Executing python 'isValidAuthenticationMethod' authenticator method INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,430 DEBUG [org.xdi.oxauth.service.external.ExternalAuthenticationService] Executing python 'prepareForStep' authenticator method INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,459 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!0B21.3F55.9217.A5F8!0008!C95D.BAE1 INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,479 TRACE [org.xdi.oxauth.service.ClientService] Get client from cache by Dn 'inum=@!0B21.3F55.9217.A5F8!0008!C95D.BAE1,ou=clients,o=@! 0B21.3F55.9217.A5F8!0001!E6F0.F079,o=gluu' INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,480 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!0B21.3F55.9217.A5F8!0008!C95D.BAE1 INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,482 TRACE [org.xdi.oxauth.service.ClientService] Get client from cache by Dn 'inum=@!0B21.3F55.9217.A5F8!0008!C95D.BAE1,ou=clients,o=@! 0B21.3F55.9217.A5F8!0001!E6F0.F079,o=gluu' INFO | jvm 1 | 2015/10/01 20:23:45 | 2015-10-01 20:23:45,483 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!0B21.3F55.9217.A5F8!0008!C95D.BAE1 INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,023 TRACE [org.xdi.oxauth.service.SessionIdService] Found session_id cookie: '75c10e54-9601-4d17-9c4d-976948232269' INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,034 TRACE [org.xdi.oxauth.service.SessionIdService] Try to get session by id: 75c10e54-9601-4d17-9c4d-976948232269 ... INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,034 TRACE [org.xdi.oxauth.service.SessionIdService] Session dn: uniqueIdentifier=75c10e54-9601-4d17-9c4d-976948232269,ou=session,o=@!0B21.3F55.9217.A5F8! 0001!E6F0.F079,o=gluu INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,036 DEBUG [org.xdi.oxauth.service.external.ExternalAuthenticationService] Validating auth_mode: 'internal' INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,036 DEBUG [org.xdi.oxauth.service.external.ExternalAuthenticationService] Executing python 'isValidAuthenticationMethod' authenticator method INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,036 DEBUG [org.xdi.oxauth.service.external.ExternalAuthenticationService] Executing python 'prepareForStep' authenticator method INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,051 TRACE [org.xdi.oxauth.service.ClientService] Get client from cache by Dn 'inum=@!0B21.3F55.9217.A5F8!0008!C95D.BAE1,ou=clients,o=@! 0B21.3F55.9217.A5F8!0001!E6F0.F079,o=gluu' INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,051 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!0B21.3F55.9217.A5F8!0008!C95D.BAE1 INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,059 TRACE [org.xdi.oxauth.service.ClientService] Get client from cache by Dn 'inum=@!0B21.3F55.9217.A5F8!0008!C95D.BAE1,ou=clients,o=@! 0B21.3F55.9217.A5F8!0001!E6F0.F079,o=gluu' INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,060 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!0B21.3F55.9217.A5F8!0008!C95D.BAE1 INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,061 TRACE [org.xdi.oxauth.service.ClientService] Get client from cache by Dn 'inum=@!0B21.3F55.9217.A5F8!0008!C95D.BAE1,ou=clients,o=@! 0B21.3F55.9217.A5F8!0001!E6F0.F079,o=gluu' INFO | jvm 1 | 2015/10/01 20:23:49 | 2015-10-01 20:23:49,062 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!0B21.3F55.9217.A5F8!0008!C95D.BAE1 INFO | jvm 1 | 2015/10/01 20:23:52 | 2015-10-01 20:23:52,150 TRACE [org.xdi.service.custom.script.CustomScriptManager] Last finished time '10/1/15 8:23 PM' INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,687 TRACE [org.xdi.oxauth.service.SessionIdService] Found session_id cookie: '75c10e54-9601-4d17-9c4d-976948232269' INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,697 TRACE [org.xdi.oxauth.service.SessionIdService] Try to get session by id: 75c10e54-9601-4d17-9c4d-976948232269 ... INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,697 TRACE [org.xdi.oxauth.service.SessionIdService] Session dn: uniqueIdentifier=75c10e54-9601-4d17-9c4d-976948232269,ou=session,o=@!0B21.3F55.9217.A5F8! 0001!E6F0.F079,o=gluu INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,698 DEBUG [org.xdi.oxauth.service.external.ExternalAuthenticationService] Executing python 'authenticate' authenticator method INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,700 DEBUG [org.xdi.oxauth.service.AuthenticationService] Authenticating user with LDAP: username: admin INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,700 DEBUG [org.xdi.oxauth.service.AuthenticationService] Attempting to find userDN by primary key: 'uid' and key value: 'admin' INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,701 DEBUG [org.xdi.oxauth.service.AuthenticationService] Getting user information from LDAP: attributeName = 'uid', attributeValue = 'admin' INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,706 DEBUG [org.xdi.oxauth.service.AuthenticationService] Found '1' entries INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,714 DEBUG [org.xdi.oxauth.service.AuthenticationService] Attempting to authenticate userDN: inum=@!E80F.208A.13A3.3D9A!0001!5650.843D!0000! A8F2.DE1E.D7FB,ou=people,o=@!E80F.208A.13A3.3D9A!0001!5650.843D,o=gluu INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,718 DEBUG [org.xdi.oxauth.service.AuthenticationService] User authenticated: inum=@!E80F.208A.13A3.3D9A!0001!5650.843D!0000!A8F2.DE1E.D7FB,ou=people,o=@! E80F.208A.13A3.3D9A!0001!5650.843D,o=gluu INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,718 DEBUG [org.xdi.oxauth.service.AuthenticationService] Attempting to find userDN by local primary key: uid INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,721 DEBUG [org.xdi.oxauth.service.UserService] Getting user information from LDAP: attributeName = 'uid', attributeValue = 'admin' INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,730 DEBUG [org.xdi.oxauth.service.UserService] Found '0' entries INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,733 DEBUG [org.xdi.oxauth.auth.Authenticator] Authentication result for user 'admin'. auth_step: '1', result: 'false' INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,734 INFO [org.xdi.oxauth.auth.Authenticator] Authentication failed for 'admin' INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,754 TRACE [org.xdi.oxauth.service.ClientService] Get client from cache by Dn 'inum=@!0B21.3F55.9217.A5F8!0008!C95D.BAE1,ou=clients,o=@! 0B21.3F55.9217.A5F8!0001!E6F0.F079,o=gluu' INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,755 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!0B21.3F55.9217.A5F8!0008!C95D.BAE1 INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,764 TRACE [org.xdi.oxauth.service.ClientService] Get client from cache by Dn 'inum=@!0B21.3F55.9217.A5F8!0008!C95D.BAE1,ou=clients,o=@! 0B21.3F55.9217.A5F8!0001!E6F0.F079,o=gluu' INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,765 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!0B21.3F55.9217.A5F8!0008!C95D.BAE1 INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,766 TRACE [org.xdi.oxauth.service.ClientService] Get client from cache by Dn 'inum=@!0B21.3F55.9217.A5F8!0008!C95D.BAE1,ou=clients,o=@! 0B21.3F55.9217.A5F8!0001!E6F0.F079,o=gluu' INFO | jvm 1 | 2015/10/01 20:24:01 | 2015-10-01 20:24:01,767 DEBUG [org.xdi.oxauth.service.ClientService] Found 1 entries for client id = @!0B21.3F55.9217.A5F8!0008!C95D.BAE1

If you just have installed it, you most likely are using the latest build, but just in case: what is the output of "rpm -qi gluu-server" command?

Also, what is the output of "getenforce"?

[root@ce ~]# rpm -qi gluu-server Name : gluu-server Relocations: (not relocatable) Version : 2.3.4 Vendor: Gluu, Inc. Release : 1.el6 Build Date: Tue 15 Sep 2015 08:13:28 AM EDT Install Date: Fri 25 Sep 2015 11:49:23 AM EDT Build Host: repo1.gluu.org Group : Gluu Source RPM: gluu-server-2.3.4-1.el6.src.rpm Size : 1663529508 License: GLUU License Signature : RSA/SHA1, Fri 18 Sep 2015 12:35:58 PM EDT, Key ID 5b76117e0544ba38 Packager : Gluu support <support@gluu.org> Summary : Gluu chroot CE environment Description : Gluu base deployment for CE [root@ce ~]# getenforce Permissive [root@ce ~]#

Thanks, Kelly. It seems I will need to set up a clean vm and do a test install there. I can't find explanation for what I see in log you provided, it may be a bug in new release.

Aliaksandr, if you want, I can give you temporary access to the VM so you can poke around. Let me know.. if that would help.

Kelly, can you remember which modules you chose when your were running setup.py script?

> Aliaksandr, if you want, I can give you temporary access to the VM so you can poke around. That would be useful, indeed. I haven't thought about that option, usually it's not possible when offering help to CE users :) Still, attempting to set it up under clean OS at another box is a necessary step - if it will be reproduced there too then that's clearly a bug, and we won't need to waste time on additional troubleshooting.

Kelly, I was able to log in to my fresh instance of Gluu successfully, though it still possible that the issue occurs only when specific selection of settings is provided during setup. If you still don't mind to provide me access to this vm, I could have a look.

Hi Kelly, For our community support, we can't SSH into your box and troubleshoot. Kind regards, Zico

Hi Zico, If you look at the posting before yours you will see that Aliaksandr Samuseu on your staff requested access to our VM.

Kelly, I think it's our responsibility to educate you how to handle any issue/troubleshooting, as you are our partner. Let's move forward on that way. Alex, Let's install a server from scratch and give every command through pastebin to Kelly as he can understand what's missing where.

Whatever works for you guys. Happy to work within it. Sound like you don;t need access to my server any more, so I will shut down access at this point. Thanks,

I'm sorry, Kelly, we will have to comply to the policies Zico has mentioned. I will provide you a step by step guidelines on how to install the fresh instance of Gluu, so can I ask you to remove the one that is currently installed? Here is a few commands that will help you to do it: 1) service gluu-server stop 2) yum remove gluu-server 3) rm -f -r /opt/gluu-server.*

Here is a guide I promised: [links](https://docs.google.com/document/d/12kYSNMplApB-ybCQcX_BWj7-bUuTNv2GbbeA5wvuhks/edit?usp=sharing)

I have having the same problem with my Gluu Server. When I do a clean installation on a newly virtualized server it works. When I do a re-installation on a the same server it doesn't work. What I mean is that that I can access the login page but the default credentials that I used during installation do not work. I used: UN: admin PW: password Here is a playlist of documentation: https://www.youtube.com/playlist?list=PLX6sen8jMcfBNiShJ-V5kFkmDCZHaWSkH I would love to pay for hourly support or something similar, but I don't think there is such a thing. The support contract for businesses is too expensive for me. I am evaluating this software for my organization. (government command agency) Please advise on how I can resolve this issue. I have been working on the setup of Gluu Server and an simple client using the apache module and I have not had much success at all. I am not familiar with OpenDJ but I would love if there was a command I could run to bind to the server and update the password for users directly. I have a GUI for LDAP and I will try using that. Thanks, Adrian

I am trying to bind to the OpenDJ LDAP server and I have having a problem. Could anyone help with a suggestion? I am using SSH tunneling and an application call JExplorer. UN: Directory Manager PW: ****** port:389 Adrian 

Hi Adrian, >> https://www.youtube.com/playlist?list=PLX6sen8jMcfBNiShJ-V5kFkmDCZHaWSkH Nice video. :) Couple of points I would love to add here: - Better not to use such big Amazon hostname. Personally when I try Amazon instance, I completely change my VM's hostname to something easier (i.e. zico.gluu.org ) and install Gluu Server with such hostname. - If you want to re-run 'setup.py', it's better to uninstall the Gluu-Server first. - For authentication problem, you can check (inside container) log: /opt/tomcat/logs/oxauth.log. Most probably you are unable to log into your server with 'admin' account because there might be some internal certificate issue ( something like, Gluu Server wasn't able to prepare proper certificate with such big hostname ).

>> I am trying to bind to the OpenDJ LDAP server and I have having a problem. Could anyone help with a suggestion? You need to do reverse tunneling to achieve that. Here are my commands, I am trying to browse my Gluu Server's LDAP from my computer's Jxplorer: - ssh -i /Users/Zico/.ssh/id_rsa -L 5900:localhost:1389 root@mygluuserver.gluu.org - In Jxplorer: - Host: localhost - Port 5900 - DSML Service: blank - Base DN: blank - Level: Username+Password - User DN: cn=directory manager - Password: that password which you used during installation ( that is the LDAP administrator password )

Hi, Adrian. On your screenshot your jxplorer's connection settings you doesn't provide base dn string. You should try to use something like "o=gluu" (without quotes, most of Gluu's stuff are there) or "o=site", or "cn=config" for it.

Awesome awesome awesome! I'm going to give that a try. This is a great help. :-) If I can't rerun the setup script, how should I reconfigure GLUU between starts and stops of the EC2 instance? I think only the external DNS and IP address are changing, but I'm not always sure what causes the problem. I'll be happy to create a video to show this, i'm just a noob at using GLUU and chroot. :-) Is there any good way to understand the effect of running all these services with chroot on a server? It seems like there is a double presence of all the services on the server now, but only 1 set gets turned on and works. For example, I can start the GLUU and native instances of httpd, but I don't know what this will do to the server. Thanks again for the great help! Adrian

>> If I can't rerun the setup script, how should I reconfigure GLUU between starts and stops of the EC2 instance? I beg you pardon? >> I'll be happy to create a video to show this, i'm just a noob at using GLUU and chroot. :-) We will try to do our best... >> Is there any good way to understand the effect of running all these services with chroot on a server? It seems like there is a double presence of all the services on the server now, but only 1 set gets turned on and works. Gluu Server actually care about container. There are basically three services, (i) tomcat (ii) opendj and (iii) httpd. You can check all their status with 'service opendj status' and all. >> For example, I can start the GLUU and native instances of httpd, but I don't know what this will do to the server. As I said.. Gluu Server care about container services.