Can't get to server gui after installation on 16.04

By: Alex MacKnight user 11 Dec 2016 at 2:44 p.m. CST

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After successful installation, I get the Apache2 Ubuntu Default Page when pointing browser to https://pkg-deb2.gluu.org/. Below is the install parameters: ``` hostname pkg-deb2.gluu.org orgName deltek os ubuntu city Seattle state WA countryCode US support email user@user.com tomcat max ram 3072 Admin Pass xxxx Install oxAuth True Install oxTrust True Install LDAP True Install Apache 2 web server True Install Shibboleth SAML IDP True Install Asimba SAML Proxy True Install CAS True Install oxAuth RP True Proceed with these values [Y|n] Y Downloading Asimba war file... Downloading oxAuth RP war file... . . . . . Gluu Server installation successful! Point your browser to https://pkg-deb2.gluu.org ```
U1404
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Answers

By Michael Schwartz Account Admin 11 Dec 2016 at 3:08 p.m. CST

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Why is your `hostname` pkg-deb2.gluu.org ? Shouldn't it be something in your domain that resolves to your test server?

By Aliaksandr Samuseu staff 12 Dec 2016 at 10:23 a.m. CST

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Aliaksandr Samuseu gravatar
Hi, Alex. Please check the [ticket creation article](https://support.gluu.org/docs/user-guide/how-to-ask/), especially the part about gathering clues from logs there, and provide a more complete description of your issue. It's not clear where you installed Gluu at (a local vm? Some VPS on the Internet?), how network infrastructure that connects your machine (where your browser runs) and Gluu's host looks like, what do you get when accessing the page, etc. We can't proceed with this little data. Please also run `# dpkg -l | grep gluu-server` outside of the container and provide output here.

By Aliaksandr Samuseu staff 12 Dec 2016 at 11:52 a.m. CST

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Seems like link to logs article is broken on the page I linked. Here is a [direct link](https://gluu.org/docs/reference/logs/) to it.

By Alex MacKnight user 13 Dec 2016 at 12:40 a.m. CST

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Hi Mike, I just used the default host name. I've used a different one during an earlier try and got the same results. Should I re-run setup.py and use a different host name? Here is the grep result: ``` root@alexmax:/home/alex# dpkg -l | grep gluu-server ii gluu-server-2.4.4 1-2~xenial+Ub16.04 amd64 Gluu Server Community Edition ``` Will check the ticket creation article. Thanks!

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