Can you please try to restart all services again: - service apache2 restart - service oxauth restart - service oxtrust restart

I did to no avail - although I believe the last one should have been - service identity restart All restarted without giving any stdout errors. But, looking at the oxauth.log, I see: ``` 2017-05-19 18:40:14,207 INFO [main] [org.xdi.oxauth.model.util.SecurityProviderUtility] (SecurityProviderUtility.java:23) - Adding Bouncy Castle Provider 2017-05-19 18:40:14,472 INFO [main] [org.xdi.oxauth.model.config.ConfigurationFactory] (ConfigurationFactory.java:292) - Loading configuration from LDAP... 2017-05-19 18:40:14,561 ERROR [main] [org.xdi.oxauth.model.config.ConfigurationFactory] (ConfigurationFactory.java:330) - Failed to find entry: ou=oxauth,ou=configuration,inum=@!8DC6.7CFE.DDDE.E5C3!0002!FAE7.730D,ou=appliances,o=gluu 2017-05-19 18:40:14,562 INFO [main] [org.xdi.oxauth.model.config.ConfigurationFactory] (ConfigurationFactory.java:312) - Unable to find configuration in LDAP, try to load configuration from file system... 2017-05-19 18:40:14,566 WARN [main] [org.xdi.oxauth.model.config.ConfigurationFactory] (ConfigurationFactory.java:451) - /etc/gluu/conf/oxauth-config.json (No such file or directory) ... Long JAVA stack trace ... 2017-05-19 18:40:14,573 ERROR [main] [org.xdi.oxauth.model.config.ConfigurationFactory] (ConfigurationFactory.java:285) - Failed to load configuration from file: /etc/gluu/conf/oxauth-config.json 2017-05-19 18:40:14,573 ERROR [main] [org.xdi.oxauth.model.config.ConfigurationFactory] (ConfigurationFactory.java:130) - Failed to load configuration from LDAP. Please fix it!!!. ``` Looking at the oxtrust.log, I see: ``` 2017-05-19 18:40:38,394 WARN [main] [org.jboss.seam.security.permission.PersistentPermissionResolver] (PersistentPermissionResolver.java:57) - no permission store available - please install a PermissionStore with the name 'org.jboss.seam.security.jpaPermissionStore' if persistent permissions are required. 2017-05-19 18:40:38,419 INFO [main] [org.jboss.seam.resteasy.ResteasyBootstrap] (ResteasyBootstrap.java:105) - bootstrapping JAX-RS application 2017-05-19 18:40:38,443 INFO [main] [org.jboss.seam.resteasy.ResteasyBootstrap] (ResteasyBootstrap.java:225) - registering built-in RESTEasy providers 2017-05-19 18:40:38,499 INFO [main] [oxtrust.service.scim2.jackson.provider.CustomJacksonProviderScim2] (CustomJacksonProviderScim2.java:48) - CustomJacksonProviderScim2() 2017-05-19 18:40:38,593 INFO [main] [oxtrust.service.scim2.jackson.provider.CustomJacksonProviderScim2] (CustomJacksonProviderScim2.java:48) - CustomJacksonProviderScim2() 2017-05-19 18:40:38,593 INFO [main] [oxtrust.service.scim2.jackson.provider.CustomJacksonProviderScim2] (CustomJacksonProviderScim2.java:48) - CustomJacksonProviderScim2() 2017-05-19 18:40:38,899 INFO [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:111) - Creating oxTrustConfiguration 2017-05-19 18:40:38,900 INFO [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:295) - ########## ldapFileName = /etc/gluu/conf/ox-ldap.properties 2017-05-19 18:40:38,935 INFO [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:328) - ########## fileName = /etc/gluu/conf/ox-ldap.properties 2017-05-19 18:40:38,941 INFO [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:329) - ########## oxtrust_ConfigurationEntryDN = ou=oxtrust,ou=configuration,inum=@!8DC6.7CFE.DDDE.E5C3!0002!FAE7.730D,ou=appliances,o=gluu 2017-05-19 18:40:38,943 INFO [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:328) - ########## fileName = /etc/gluu/conf/salt 2017-05-19 18:40:38,943 INFO [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:329) - ########## oxtrust_ConfigurationEntryDN = null 2017-05-19 18:40:39,084 INFO [main] [org.xdi.oxauth.model.util.SecurityProviderUtility] (SecurityProviderUtility.java:23) - Adding Bouncy Castle Provider 2017-05-19 18:40:39,147 INFO [main] [org.gluu.oxtrust.ldap.service.AppInitializer] (AppInitializer.java:282) - Build date 2017-02-24 13:35. Code revision 7df83 on 24.02.2017 @ 07:18:11 EST. Build 824 2017-05-19 18:40:39,409 INFO [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:206) - Loading configuration from LDAP... 2017-05-19 18:40:39,424 ERROR [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:240) - Failed to load configuration from LDAP ... stack trace ... 2017-05-19 18:40:39,457 WARN [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:221) - Unable to find configuration in LDAP, try to load configuration from file system... 2017-05-19 18:40:39,463 ERROR [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:288) - Failed to load configuration from /etc/gluu/conf/oxtrust-config.json java.io.FileNotFoundException: File '/etc/gluu/conf/oxtrust-config.json' does not exist ... stack trace ... 2017-05-19 18:40:39,472 ERROR [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:275) - Failed to load application configuration from file: /etc/gluu/conf/oxtrust-config.json 2017-05-19 18:40:39,473 ERROR [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:130) - Failed to load configuration from LDAP. Please fix it!!!. ```

>> 2017-05-19 18:40:39,457 WARN [main] [org.gluu.oxtrust.config.OxTrustConfiguration] (OxTrustConfiguration.java:221) - Unable to find configuration in LDAP, try to load configuration from file system... That means... it's unable to read ldap. Can we check: - If solserver is running properly or not? - Do a quick ldapsearch to solserver. - Check log of solserver.

bindDN would be 'cn=directory manager,o=gluu'

Ldap search: ``` > ldapsearch -h localhost -p 1636 -Z -X -D "cn=directory manager,o=gluu" -w ********* -b "o=gluu" "objectclass=*" The simple bind attempt failed Result Code: 49 (Invalid Credentials) ``` I am using the password I set when setting up Gluu. The /var/log/openldap/ldap.log had the following: ``` May 19 20:47:12 auth-dev slapd[1917]: conn=1013 fd=15 TLS established tls_ssf=256 ssf=256 May 19 20:47:12 auth-dev slapd[1917]: conn=1013 op=0 BIND dn="cn=directory manager,o=gluu" method=128 May 19 20:47:12 auth-dev slapd[1917]: conn=1013 op=0 RESULT tag=97 err=49 duration=0.123ms text= May 19 20:47:12 auth-dev slapd[1917]: conn=1013 fd=15 closed (connection lost) May 19 20:56:57 auth-dev slapd[1917]: conn=1014 fd=15 ACCEPT from IP=127.0.0.1:36952 (IP=127.0.0.1:1636) May 19 20:56:57 auth-dev slapd[1917]: conn=1014 fd=15 TLS established tls_ssf=256 ssf=256 May 19 20:56:57 auth-dev slapd[1917]: conn=1014 op=0 BIND dn="cn=directory manager,o=gluu" method=128 May 19 20:56:57 auth-dev slapd[1917]: conn=1014 op=0 RESULT tag=97 err=49 duration=0.102ms text= May 19 20:56:57 auth-dev slapd[1917]: conn=1014 fd=15 closed (connection lost) ```

>> I am using the password I set when setting up Gluu. Something is wrong, ldapsearch should have worked by this time. Can you please check the output of 'service solserver status' ?

**> service solserver status** ``` Symas OpenLDAP LDAP services slapd is running ``` The password I used when setting Gluu up had an odd character ($) in it. Wondering if that could cause an issue.

>> The password I used when setting Gluu up had an odd character (@) in it. Wondering if that could cause an issue. Not sure exactly. I would suggest you to re-install CE again without this special character to check.

Reinstall with a simpler password succeeded (only letters and numbers). I am now able to connect.

Thanks. Please feel free to create a RFE [here](https://github.com/GluuFederation/community-edition-setup/issues).