Gluu Server Installation (setup.py)

By: Sakit Atakishiyev user 23 May 2017 at 3:44 a.m. CDT

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Hi . After restarting setup.py , I meet this issue : HTTP ERROR: 503 Problem accessing /identity/. Reason: Service Unavailable Powered by Jetty:// 9.3.15.v20161220 But before restarting , everythig was ok and my Gluu Server was working very well. I had other reason to restart(like reset). I searched and watched old tickets but nothing could help me . This is not the same problem . Here my logs : [oxauth](https://www.dropbox.com/s/1x66qx0a28b62op/oxauth.log?dl=0) [oxtrust](https://www.dropbox.com/s/y9zvo8vqf5h5vai/oxtrust.log?dl=0)
U1404
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Answers

By Mohib Zico Account Admin 23 May 2017 at 4:37 a.m. CDT

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Yes, it's a new one. How can we reproduce the issue? i.e. how you installed the server and what special condition you selected ( if there is any ) etc.

By Sakit Atakishiyev user 23 May 2017 at 5:01 a.m. CDT

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I just selected default configuration as you pointed in docs. This is my screen-shot that i select during install process : [gluu_installation_1](https://www.dropbox.com/s/spwukbujlk8qu5x/gluu_1.PNG?dl=0) [gluu_installation_2](https://www.dropbox.com/s/egaraam3zbwd6lz/gluu_2.PNG?dl=0)

By Mohib Zico Account Admin 23 May 2017 at 5:07 a.m. CDT

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Thanks. Alex, can we check a quick Ubuntu 14.04 + 3.0.1 installation? See if there is any issue with installation and don't forget to check (a) restart services and (b) reboot VM as well.

By Sakit Atakishiyev user 23 May 2017 at 5:13 a.m. CDT

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Oh i'm sorry . I wanted to say : I rerun setup.py .after that i faced with this problem . But before rerun setup.py , everything was ok.

By Mohib Zico Account Admin 23 May 2017 at 5:35 a.m. CDT

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Did you uninstall your Gluu Server before re-running setup.py?

By Sakit Atakishiyev user 23 May 2017 at 5:36 a.m. CDT

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No . I just rerun setup.py . I do not want to uninstall GluuServer

By Mohib Zico Account Admin 23 May 2017 at 5:42 a.m. CDT

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>> No . I just rerun setup.py This will break your working system anyway. >> I do not want to uninstall GluuServer If you want to run 'setup.py', you have to remove any other Gluu Server it was running before. I would suggest you to grab a new VM and install a fresh Gluu server if you want. From this side, we will check if there is any issue at base installation + service restart + server reboot.

By Sakit Atakishiyev user 23 May 2017 at 5:50 a.m. CDT

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First time i run setup there was no problem . But I wanted to reset all conf and reset setting. Can I not rerun setup.py or How can i reset gluu server?

By Mohib Zico Account Admin 23 May 2017 at 7:35 a.m. CDT

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It depends on what type of changes you want to apply. Some can be achieved by modifying configuration file + ldap data; some require new installation.

By Sakit Atakishiyev user 23 May 2017 at 7:53 a.m. CDT

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I got it. Thanks

By Aliaksandr Samuseu staff 23 May 2017 at 11:26 a.m. CDT

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Hi, Sakit. It's as Zico says. You can't "re-run setup.py", it's not supported and may result in broken instance; it will not reset it for sure. If you need a lot of settings to be reset to what they were right after first run of setup.py, you will have to reinstall it. Then I would create a backup of that fresh instance so you could always "fall back" to it to revert your changes (good for trying and learning things).

By Sakit Atakishiyev user 24 May 2017 at 12:14 a.m. CDT

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Hi Aliaksandr. Thank you so much for detailed explanation.

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