Hi, Naresh. Please make sure machine which you used for installation conforms to [our requirements](https://gluu.org/docs/ce/installation-guide/) Please check the [logs page](https://gluu.org/docs/ce/operation/logs/#core-logs), and start gathering any clues from setup.py, oxAuth and oxTrust logs, like error messages, related warnings and such. Share your findings with us. We need you to provide full list of settings you chose when you were running `setup.py` script Please also provide output of next commands (in the container): 1. `# hostname` 2. `# cat /etc/hosts` 3. `# cat /etc/resolv.conf` 4. `# netstat -nlpt` 5. `# ps -aux | grep -i java` 6. `# ps -aux | grep -i slapd` 7. `# ifconfig` Next are run outside of the container on Gluu host: 1. `# rpm -qi gluu-server-3.0.2` 2. `# cat /etc/*release` 3. `# free -m` 4. `# df -H` 5. `# iptables -L -n -v`

``` [root@ip-172-31-45-17 ~]# cat /etc/redhat-release Red Hat Enterprise Linux Server release 7.3 (Maipo) ``` ``` [root@ip-172-31-45-17 ~]# hostname ip-172-31-45-17.us-west-2.compute.internal [root@ip-172-31-45-17 ~]# cat /etc/hosts 127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4 ::1 localhost localhost.localdomain localhost6 localhost6.localdomain6 ``` ``` [root@ip-172-31-45-17 ~]# cat /etc/resolv.conf # Generated by NetworkManager search us-west-2.compute.internal nameserver 172.31.0.2 ``` ``` [root@ip-172-31-45-17 ~]# netstat -nlpt Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 904/systemd tcp 0 0 0.0.0.0:60022 0.0.0.0:* LISTEN 1657/sshd tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 889/sshd tcp 0 0 127.0.0.1:25 0.0.0.0:* LISTEN 854/master tcp6 0 0 :::111 :::* LISTEN 904/systemd tcp6 0 0 :::60022 :::* LISTEN 1657/sshd tcp6 0 0 :::22 :::* LISTEN 889/sshd tcp6 0 0 ::1:25 :::* LISTEN 854/master ``` ``` [root@ip-172-31-45-17 ~]# ps -aux | grep -i java root 3391 0.0 0.0 114692 980 pts/1 S+ 16:29 0:00 grep --color=auto -i java [root@ip-172-31-45-17 ~]# ps -aux | grep -i slapd root 3393 0.0 0.0 114692 976 pts/1 S+ 16:29 0:00 grep --color=auto -i slapd ``` ``` [root@ip-172-31-45-17 ~]# ifconfig -a eth0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 9001 inet 172.31.45.17 netmask 255.255.240.0 broadcast 172.31.47.255 inet6 fe80::481:b1ff:fe58:66a8 prefixlen 64 scopeid 0x20<link> ether 06:81:b1:58:66:a8 txqueuelen 1000 (Ethernet) RX packets 708 bytes 61424 (59.9 KiB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 704 bytes 82186 (80.2 KiB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536 inet 127.0.0.1 netmask 255.0.0.0 inet6 ::1 prefixlen 128 scopeid 0x10<host> loop txqueuelen 1 (Local Loopback) RX packets 393 bytes 52322 (51.0 KiB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 393 bytes 52322 (51.0 KiB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 ``` ``` [root@ip-172-31-45-17 ~]# rpm -qi gluu-server-3.0.2 Name : gluu-server-3.0.2 Version : 1 Release : 1.rhel7 Architecture: x86_64 Install Date: Mon 03 Jul 2017 03:32:10 PM EDT Group : Gluu Size : 1542120723 License : MIT Signature : RSA/SHA256, Wed 14 Jun 2017 12:37:42 PM EDT, Key ID 5b76117e0544ba38 Source RPM : gluu-server-3.0.2-1-1.rhel7.src.rpm Build Date : Wed 14 Jun 2017 11:39:29 AM EDT Build Host : rhel7-rpm Relocations : (not relocatable) Packager : Gluu support <support@gluu.org> Vendor : Gluu, Inc. Summary : Gluu chroot CE environment Description : Gluu base deployment for CE ``` ``` [root@ip-172-31-45-17 ~]# free -m total used free shared buff/cache available Mem: 7565 133 7185 0 246 7182 Swap: 0 0 0 ``` ``` [root@ip-172-31-45-17 ~]# df -h Filesystem Size Used Avail Use% Mounted on /dev/xvda2 10G 3.2G 6.9G 32% / devtmpfs 3.8G 0 3.8G 0% /dev tmpfs 3.7G 0 3.7G 0% /dev/shm tmpfs 3.7G 284K 3.7G 1% /run tmpfs 3.7G 0 3.7G 0% /sys/fs/cgroup tmpfs 757M 0 757M 0% /run/user/1000 ``` ``` [root@ip-172-31-45-17 ~]# iptables -L -n -v Chain INPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain FORWARD (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination ```

Doesn't seem like it's running at all.. No jvms, even slapd can't be seen. It turns out we don't officially support RHEL7.3 yet. Sorry for inconvenience, we've [updated our requirements page](https://gluu.org/docs/ce/3.0.2/installation-guide/#supported-operating-systems) to more clearly present list of supported distros. You may try to troubleshoot it on your own, or revert to installing under RHEL7.2, which is supported.

Thanks for your quick response. You can close this case. I didn't find RHEL 7.2 image under AWS. I will try on other LINUX version.