By: Sakit Atakishiyev user 20 Nov 2017 at 8:31 a.m. CST

4 Responses
Sakit Atakishiyev gravatar
Hi. I install fresh gluu server on ubuntu server 16.04. After exeuting `setup.py` I can not login gluu ui. I got `http 503` error [oxtrust.log](https://drive.google.com/file/d/1GjBuwD8T6vzIonhNTTCz1fcbIOfIEo90/view?usp=sharing) the problem is gluu could not find configuration json files for both 'oxauth' and 'identity' application. I find some of them and move correct directory but I could not find some of them for exmaple I could not find `oxauth-web-keys.json`

By Aliaksandr Samuseu staff 20 Nov 2017 at 10:47 a.m. CST

Aliaksandr Samuseu gravatar
Hi, Sakit. Any reason why you must use 3.0.1 package? It's deemed obsolete now and it had several serious issues back then. The current one is 3.1.1, please try it instead.

By Sakit Atakishiyev user 21 Nov 2017 at 3:29 a.m. CST

Sakit Atakishiyev gravatar
Hi Aliaksandr. I tried `3.1.1` also and get the same error

By Aliaksandr Samuseu staff 21 Nov 2017 at 7:19 a.m. CST

Aliaksandr Samuseu gravatar
>the problem is gluu could not find configuration json files for both 'oxauth' and 'identity' application Please provide clues which led you to this conclusion. Did you find something in logs? Please also provide `setup.log` and `setup_error.log` from `/install/community-edition-setup/` Next, consider the following: 1. Stop then start the main Gluu service 2. If the issue still there, move into container and restart `oxauth`, then `identity` services individually. 3. Wait for 10 minutes, try to access web UI If it doesn't help, please gather the next data and share with us. 1. `# hostname` 2. `# cat /etc/hosts` 3. `# cat /etc/resolv.conf` 4. `# netstat -nlpt` 5. `# ps -aux | grep -i java` 6. `# ifconfig` 7. `# ps -aux | grep -i slapd` Next are run outside of the container on Gluu host: 1. `# dpkg -l | grep -i gluu-server` 2. `# cat /etc/*release` 3. `# free -m` 4. `# df -H` 5. `# iptables -L -n -v`

By Sakit Atakishiyev user 21 Nov 2017 at 7:24 a.m. CST

Sakit Atakishiyev gravatar
Hi Aliaksandr. I also check `setup.log` and `setup_error.log` everything is ok. I remove all gluu version and install `3.1.1` again and works now. But I don't understand why `3.0.1` did not work. But if I got this error again I will share the result with you