modules not start auto

By: Sakit Atakishiyev user 13 Jun 2018 at 11:42 p.m. CDT

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Hello. I installed Gluu version 3.1.3 to my new VM. But after finish setup.py oxauth and identity service could not start. I tried to start service manually but dose not effect. But if I start these applications with command then works. How can I solve this problem? There is not log file so that I could not find the problem. ``` /opt/gluu/jetty/oxauth/logs# service oxauth start Starting Jetty: FAILED Thu Jun 14 08:44:18 +04 2018 ``` But if I execute the below command everything is ok ``` /opt/jre/bin/java -server -Xms256m -Xmx1144m -XX:MaxMetaspaceSize=491m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/identity -Dlog.base=/opt/gluu/jetty/identity -Dpython.home=/opt/jython -Dorg.eclipse.jetty.server.Request.maxFormContentSize=50000000 -Djetty.home=/opt/jetty -Djetty.base=/opt/gluu/jetty/identity -Djava.io.tmpdir=/opt/jetty-9.4/temp -jar /opt/jetty/start.jar jetty.http.host=localhost jetty.http.port=8082 jetty.state=/opt/gluu/jetty/identity/identity.state jetty-started.xml ``` NOTE: sometime service shows application started but this is just fake message.
Ubuntu 16.04
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Answers

By Sahil Arora user 14 Jun 2018 at 4:14 p.m. CDT

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Hi Saket, What was the memory allocated to Gluu during setup.py? Most of the times, services don't come up in case of insufficient memory. Do you have any other components installed (Shibboleth/oxauth-rp), and if they are running fine?

By Sakit Atakishiyev user 15 Jun 2018 at 9:44 p.m. CDT

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Hi Sahil, Sorry for late response. I set 4096 MB when I run setup.py. I just installed `oxauth` and `identity` modules not others

By Mohib Zico Account Admin 27 Jun 2018 at 5:12 a.m. CDT

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>> Starting Jetty: FAILED Thu Jun 14 08:44:18 +04 2018 Please check start log. I tried to reproduce the issue but all bits are starting okay.

By Sakit Atakishiyev user 27 Jun 2018 at 7:49 a.m. CDT

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Problem is there is no any log file

By Sahil Arora user 29 Jun 2018 at 8:33 p.m. CDT

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Sakit, Can you please try to install on a fresh machine and let us know. I'm not able to reproduce it locally. Please allocate enough memory during setup.py execution.

By Sakit Atakishiyev user 04 Jul 2018 at 2:02 a.m. CDT

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Hi Sahil. Sorry for late response. I havo no choice to install again because it is a production server. May be problem goen if I install the fresh server. But I want to solve this without reinstalling. As I told without service everything works normally. I looked all gluu log files but I can not find anything. When I start the service I just got service FAILED. but there is no any information about error

By Sahil Arora user 10 Jul 2018 at 5:16 p.m. CDT

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I can't really reproduce this at my end. Could you share setup.properties.last and setup.log from /install/community-edition-setup, and I will try with similar setup.

By Sakit Atakishiyev user 11 Jul 2018 at 12:53 a.m. CDT

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Hi Sahil. Thank you for response. [setup_files](https://drive.google.com/file/d/1ecEubPhMUKVe5TWrYUJsQaW9aE9wKSxW/view?usp=sharing)

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