An unexpected error has occured after instalation

By: Arief Budi Santoso user 01 Oct 2018 at 5:12 a.m. CDT

3 Responses
Arief Budi Santoso gravatar
Dear All, It's first to me to install gluu. After read the documentation of vm preparation and follow it, I've done to install it. But when I open my browser, I have this problem: ![Error In Browser](https://preview.ibb.co/eXjB3e/Screen_Shot_2018_10_01_at_5_06_36_PM.png) And in /opt/gluu/jetty/oxauth/logs/oxauth.log : ![Error in Log](https://preview.ibb.co/k54B3e/Screen_Shot_2018_10_01_at_5_06_26_PM.png) ``` 2018-10-02 08:16:13,891 ERROR [qtp1744347043-13] [org.xdi.oxauth.exception.UncaughtException] (UncaughtException.java:41) - Jersey error. java.lang.NullPointerException: null at org.xdi.net.InetAddressUtility.getMACAddressOrNullImpl(InetAddressUtility.java:57) ~[oxcore-util-3.1.3.Final.jar:?] at org.xdi.net.InetAddressUtility.getMACAddressOrNull(InetAddressUtility.java:45) ~[oxcore-util-3.1.3.Final.jar:?] at org.xdi.oxauth.model.audit.OAuth2AuditLog.<init>(OAuth2AuditLog.java:28) ~[classes/:?] at org.xdi.oxauth.authorize.ws.rs.AuthorizeRestWebServiceImpl.requestAuthorization(AuthorizeRestWebServiceImpl.java:149) ~[classes/:?] at org.xdi.oxauth.authorize.ws.rs.AuthorizeRestWebServiceImpl.requestAuthorizationGet(AuthorizeRestWebServiceImpl.java:120) ~[classes/:?] at org.xdi.oxauth.authorize.ws.rs.AuthorizeRestWebServiceImpl$Proxy$_$$_WeldClientProxy.requestAuthorizationGet(Unknown Source) ~[classes/:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_162] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_162] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_162] at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_162] at org.jboss.resteasy.core.MethodInjectorImpl.invoke(MethodInjectorImpl.java:140) ~[resteasy-jaxrs-3.0.21.Final.jar:3.0.21.Final] at org.jboss.resteasy.core.ResourceMethodInvoker.invokeOnTarget(ResourceMethodInvoker.java:295) ~[resteasy-jaxrs-3.0.21.Final.jar:3.0.21.Final] at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:249) ~[resteasy-jaxrs-3.0.21.Final.jar:3.0.21.Final] at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:236) ~[resteasy-jaxrs-3.0.21.Final.jar:3.0.21.Final] at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:402) [resteasy-jaxrs-3.0.21.Final.jar:3.0.21.Final] at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:209) [resteasy-jaxrs-3.0.21.Final.jar:3.0.21.Final] at org.jboss.resteasy.plugins.server.servlet.ServletContainerDispatcher.service(ServletContainerDispatcher.java:228) [resteasy-jaxrs-3.0.21.Final.jar:3.0.21.Final] at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:56) [resteasy-jaxrs-3.0.21.Final.jar:3.0.21.Final] at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:51) [resteasy-jaxrs-3.0.21.Final.jar:3.0.21.Final] at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) [servlet-api-3.1.jar:3.1.0] at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:864) [jetty-servlet-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1655) [jetty-servlet-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:215) [websocket-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642) [jetty-servlet-9.4.9.v20180320.jar:9.4.9.v20180320] at org.ocpsoft.rewrite.servlet.RewriteFilter.doFilter(RewriteFilter.java:226) [rewrite-servlet-3.4.1.Final.jar:3.4.1.Final] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642) [jetty-servlet-9.4.9.v20180320.jar:9.4.9.v20180320] at org.xdi.oxauth.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:145) [classes/:?] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642) [jetty-servlet-9.4.9.v20180320.jar:9.4.9.v20180320] at org.gluu.oxserver.filters.AbstractCorsFilter.handleNonCORS(AbstractCorsFilter.java:344) [oxcore-server-3.1.3.Final.jar:?] at org.gluu.oxserver.filters.AbstractCorsFilter.doFilter(AbstractCorsFilter.java:121) [oxcore-server-3.1.3.Final.jar:?] at org.xdi.oxauth.filter.CorsFilter.doFilter(CorsFilter.java:132) [classes/:?] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642) [jetty-servlet-9.4.9.v20180320.jar:9.4.9.v20180320] at org.xdi.oxauth.audit.debug.ServletLoggingFilter.doFilter(ServletLoggingFilter.java:55) [classes/:?] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1634) [jetty-servlet-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533) [jetty-servlet-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548) [jetty-security-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473) [jetty-servlet-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:219) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.Server.handle(Server.java:531) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:352) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260) [jetty-server-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:281) [jetty-io-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:102) [jetty-io-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118) [jetty-io-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:754) [jetty-util-9.4.9.v20180320.jar:9.4.9.v20180320] at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:672) [jetty-util-9.4.9.v20180320.jar:9.4.9.v20180320] at java.lang.Thread.run(Thread.java:748) [?:1.8.0_162] ``` So, is anyone solved this problem? Kindly share to me what must I do. For Info VM that I used : Digital Ocean, 4 Core CPU, 8 GB RAM, 160 GB Disks. Thank You Before, Best Regards.
CentOS 7.5
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Answers

By Aliaksandr Samuseu staff 01 Oct 2018 at 11:48 a.m. CDT

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Aliaksandr Samuseu gravatar
Hi, Arief. Your image is un-readable. Please upload related logs to some file sharing service and share a link in the ticket. Or submit this section of log as text here.

By Arief Budi Santoso user 02 Oct 2018 at 3:23 a.m. CDT

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Arief Budi Santoso gravatar
Dear @Aliaksandr.Samuseu , Sorry for the image quality, you can check in [this link](https://drive.google.com/open?id=1BwFV69G1PFLHY5XDkp1E0Urt6Th5Nnct) for the log that I prinstcreen. I have edit the question with error log that I found. Thanks Before, Best Regards.

By Mohib Zico Account Admin 15 Oct 2018 at 4:38 a.m. CDT

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Mohib Zico gravatar
Hi Arief, A small request; as we release 3.1.4. Do you think you can get a new VM in DigitalOcean and try to install 3.1.4?

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