By: Venkat bandlamudi user 25 Oct 2018 at 12:41 a.m. CDT

5 Responses
Venkat bandlamudi gravatar
when i am hitting browser with FQDN "https://th2060.thbs.india.com" i m getting server connection failed" but when hit with ip address that i given at the time of setup.py https://172.30.58.66 it is loading like this "https://th2060.thbs.india.com/identity/". please help to solve this issue

By Mohib Zico staff 25 Oct 2018 at 3:04 a.m. CDT

Mohib Zico gravatar
Venkat, This is not Gluu Server related issue but more like generic system admin task. This FQDN, this is a fake hostname, right? If yes, you need to 'map' it in your own computer's /etc/hosts.

By Venkat bandlamudi user 25 Oct 2018 at 6:28 a.m. CDT

Venkat bandlamudi gravatar
Mohib, FQDN is not a fake hostname. its the comination of hostname+Domainname it is mapped in /etc/hosts file

By Mohib Zico staff 25 Oct 2018 at 6:32 a.m. CDT

Mohib Zico gravatar
Gotcha. Please talk to your network admin then. There is nothing special in Gluu server to troubleshoot this.

By Venkat bandlamudi user 25 Oct 2018 at 6:35 a.m. CDT

Venkat bandlamudi gravatar
Thank you Mohib

By Mohib Zico staff 25 Oct 2018 at 6:50 a.m. CDT

Mohib Zico gravatar
I did a quick test and seems like 443 port is not open. Please ask your admin to open that as well... ``` ronin@roninx:~$ telnet th2060.thbs.india.com 443 Trying 54.173.62.149... ^C ronin@roninx:~$ telnet th2060.thbs.india.com 80 Trying 54.173.62.149... Connected to origin.ipublish.india.com. Escape character is '^]'. ^] telnet> quit Connection closed. ronin@roninx:~$ nslookup th2060.thbs.india.com Server: 127.0.0.53 Address: 127.0.0.53#53 Non-authoritative answer: Name: th2060.thbs.india.com Address: 54.173.62.149 ronin@roninx:~$ ```