GCP post installation issue - HTTP 503 Service Unavailable

By: Sid Shake user 07 Nov 2018 at 9:07 a.m. CST

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Sid Shake gravatar
Hi, unable to see the login screen after the install. Below is the service status. ● gluu-server-3.1.4.service - LSB: This shell script takes care of starting and stopping Loaded: loaded (/etc/init.d/gluu-server-3.1.4; bad; vendor preset: enabled) Active: active (running) since Tue 2018-11-06 21:32:36 UTC; 17h ago Docs: man:systemd-sysv-generator(8) Process: 2474 ExecStart=/etc/init.d/gluu-server-3.1.4 start (code=exited, status=0/SUCCESS) Tasks: 6 Memory: 4.6M CPU: 2.372s CGroup: /system.slice/gluu-server-3.1.4.service ├─2556 /usr/sbin/rsyslogd ├─2641 /usr/sbin/cron └─2648 /usr/bin/dbus-daemon --system Nov 06 21:32:32 dev-ciam-*** systemd[1]: Starting LSB: This shell script takes care of starting and Nov 06 21:32:32 dev-ciam-*** gluu-server-3.1.4[2474]: Starting Gluu server, please wait... Nov 06 21:32:36 localhost systemd[1]: Started LSB: This shell script takes care of starting and stopping. Tried stopping and starting all the services and found the Jetty based Identity service is unable to start. Need help in troubleshooting this install. GCP config : n1-standard-2 (2 vCPUs, 7.5 GB memory) - Standard persistent disk 60 GB
Ubuntu 16.04
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By Thomas Gasmyr Mougang staff 07 Nov 2018 at 9:18 a.m. CST

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Thomas Gasmyr Mougang gravatar
Hey Sid, These are few points to check. - Make sure the domain name is valid(localhost is not a valid domain name) - Make sure the ip address of the server/MV is static(dynamic ip is not supported yet) - Make sure your server/VM respect the requirements(check the installation doc)

By Sid Shake user 07 Nov 2018 at 3:16 p.m. CST

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Sid Shake gravatar
@thomas all the above requirements are met. this installation has a letsencrypt certificate for https traffic.

By Thomas Gasmyr Mougang staff 09 Nov 2018 at 1:54 a.m. CST

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Thomas Gasmyr Mougang gravatar
Hi, GCP is Google Cloup Platform right? If so, may sure the firewall allow port 80 and 443.

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