Gluu Server Installation 4.0 failed

By: Mohanish Sontakke user 25 Feb 2020 at 9:26 a.m. CST

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https://support.gluu.org/installation/8017/gluu-server-installation/ Hello sir, Referring to ticket above, when I try to install Gluu 4.0 then it gets failed with the following errors: https://www.screencast.com/t/EHglnnip root@localhost:~# apt-get install gluu-server Reading package lists... Done Building dependency tree Reading state information... Done The following NEW packages will be installed: gluu-server 0 upgraded, 1 newly installed, 0 to remove and 1 not upgraded. Need to get 0 B/728 MB of archives. After this operation, 1,293 MB of additional disk space will be used. Selecting previously unselected package gluu-server. (Reading database ... 102673 files and directories currently installed.) Preparing to unpack .../gluu-server_4.0~xenial_amd64.deb ... Unpacking gluu-server (4.0~xenial) ... Setting up gluu-server (4.0~xenial) ... Starting gluu-server ... [....] Starting gluu-server (via systemctl): gluu-server.serviceJob for gluu-ser ver.service failed because the control process exited with error code. See "systemctl status gluu-server.service" and "journalctl -xe" for details. failed! dpkg: error processing package gluu-server (--configure): installed gluu-server package post-installation script subprocess returned erro r exit status 1 Processing triggers for systemd (237-3ubuntu10.39) ... Processing triggers for ureadahead (0.100.0-21) ... Errors were encountered while processing: gluu-server E: Sub-process /usr/bin/dpkg returned an error code (1) Please suggest what is missing there.
Gluu 4.0 Ubuntu 16.04
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Answers

By Mohit Mali staff 26 Feb 2020 at 12:32 a.m. CST

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Hi Mohanish, Thank you for reaching out gluu support , can you please post of out of "systemctl status gluu-server.service". I hope this would be probalily port issue conflict. Thanks and Regards Mohit Mali

By Mohanish Sontakke user 26 Feb 2020 at 2:10 a.m. CST

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Thanks Mohit for the prompt reply. I think Gluu uses 443 port to install the services. But when I run "netstat -tulpn | grep :443" command it looks like it is the free port and the Apache is running on port 80. If this is the port issue conflict, could you provide me the further steps on how to resolve that conflict? Your help is kindly appreciated. Thanks, Mohanish

By Mohanish Sontakke user 26 Feb 2020 at 2:58 a.m. CST

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Also, when I run the following command it triggers below errors. root@localhost:~# **systemctl status systemd-nspawn@gluu_server.service** ● systemd-nspawn@gluu_server.service - Container gluu_server Loaded: loaded (/lib/systemd/system/systemd-nspawn@gluu_server.service; enabl Active: failed (Result: exit-code) since Wed 2020-02-26 08:52:38 UTC; 3min 39 Docs: man:systemd-nspawn(1) Process: 17427 ExecStart=/usr/bin/systemd-nspawn --quiet --boot --link-journal Main PID: 17427 (code=exited, status=1/FAILURE) Status: "Terminating..." Feb 26 08:52:38 localhost systemd[1]: Starting Container gluu_server... Feb 26 08:52:38 localhost systemd-nspawn[17427]: Failed to register machine: Mac Feb 26 08:52:38 localhost systemd[1]: systemd-nspawn@gluu_server.service: Main p Feb 26 08:52:38 localhost systemd[1]: systemd-nspawn@gluu_server.service: Failed Feb 26 08:52:38 localhost systemd[1]: Failed to start Container gluu_server. Screenshot: https://www.screencast.com/t/wekosxAs7C

By Mohit Mali staff 26 Feb 2020 at 4:26 a.m. CST

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Hi , Please make sure the port mentioned in link is not using by any other application. https://gluu.org/docs/ce/operation/ports/ Thanks and Regards Mohit Mali

By Mohanish Sontakke user 26 Feb 2020 at 4:50 a.m. CST

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So these three ports should be free right? https://www.screencast.com/t/2qStSjmVy

By Mohit Mali staff 28 Feb 2020 at 5:27 a.m. CST

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Yes its has to free.

By Mohanish Sontakke user 02 Mar 2020 at 6:21 a.m. CST

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Hello Mohit, Eventually, we have installed the Gluu server on our linode. Here is the URL: https://gluu.fusionspan.com/ We have to configure an SSO with Gluu using the OpenID Connect SSO free plugin provided by gluu on our wordpress install https://gluuwordpress.wpengine.com. However, after entering all the details the plugin ask for "oxd Server Port:" https://www.screencast.com/t/yeivhngOUDCT Please suggest where can I find that port? We have installed oxd server also but could not able to find that information. Please provide us the further steps.

By Mohib Zico Account Admin 02 Mar 2020 at 8 a.m. CST

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>> We have to configure an SSO with Gluu using the OpenID Connect SSO free plugin provided by gluu on our wordpress install https://gluuwordpress.wpengine.com. However, after entering all the details the plugin ask for "oxd Server Port:" https://www.screencast.com/t/yeivhngOUDCT Please open a new ticket for that issue. As your primary problem is resolved ( which this ticket is covering ), I am closing this ticket.

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