OxTrust throwing 404's on a fresh install

By: Ryan Nicholls named 06 Oct 2020 at 7:16 p.m. CDT

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Ryan Nicholls gravatar
On a fresh gluu install, the install script appears to work and prompts me to open the url in a browser to access the admin GUI, however, accessing that URL returns a 404. Looking through the logs, im seeing SSL errors in oxtrust.log: https://pastebin.pl/view/7e5131bb
Ubuntu 18.04
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By Mohib Zico Account Admin 06 Oct 2020 at 10:20 p.m. CDT

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Hi Ryan, Yes, problem seems with the hostname and/or IP address you are using. These type of problem generally means... either `ws14008352u.pclan.citec.com.au` is kind of _complex_ hostname for Gluu Server to generate internal certificate OR the ip address you are using is not associated with actual VM's IP. Can you please _record_ the _whole_ screencast from your installation process and share with us?

By Ryan Nicholls named 06 Oct 2020 at 11:03 p.m. CDT

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Hi, Reset the system to defaults and it looks like the issue was another application was holding port 443 at the time of the install, and the install appeared to work.

By Mohib Zico Account Admin 06 Oct 2020 at 11:31 p.m. CDT

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Makes sense. May be we should put a note in installation page. Created a github [issue](https://github.com/GluuFederation/docs-gluu-server-prod/issues/32) Thanks!

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