By: David Elliott user 11 May 2021 at 9:19 p.m. CDT

2 Responses
David Elliott gravatar
I'm running Gluu with Couchbase. When I complete the install and go to my URL, it gives a 503 error. Is there a way to validate the install? I think I got it all right. I saw some other support posts and tried some of those items as well. CB is running and I see the buckets were created and have docs... Any tips? Where is the best place to start troubleshooting this? There are errors in this log oxtrust.log. Failed to create Couchbase connection pool 2021-05-12 01:26:04,683 WARN [main] [org.gluu.oxtrust.config.ConfigurationFactory] ( - Unable to find configuration in LDAP, try to load configuration from file system... 2021-05-12 01:26:04,689 ERROR [main] [org.gluu.oxtrust.config.ConfigurationFactory] ( - Failed to load configuration from /etc/gluu/c onf/oxtrust-config.json 2021-05-12 01:26:04,707 ERROR [main] [org.gluu.oxtrust.config.ConfigurationFactory] ( - Failed to load application configuration from file: /etc/gluu/conf/oxtrust-config.json 2021-05-12 01:26:04,707 ERROR [main] [org.gluu.oxtrust.config.ConfigurationFactory] ( - Failed to load configuration from LDAP. Pleas e fix it!!!. -- HTTP ERROR 503 Problem accessing /identity/. Reason: Service Unavailable

By Mohib Zico staff 11 May 2021 at 9:41 p.m. CDT

Mohib Zico gravatar
Hi David, Are you really from Couchbase company? You know they are our partner.

By Mohib Zico staff 18 May 2021 at 10:50 a.m. CDT

Mohib Zico gravatar
Resolved over email conversation.