Hi Roit, To assist you we would want to see your logs please ( `idp-process.log` , `oxauth`,`oxtrust` and `attribute-resolver.xml`. Thanks,

Attched are the log files for last 3 days and the attribute-resolver.xml (all inside the zip file)

May i know if you need any more info i can help you with. OR would you want me try out something on the server and get with those results please let me know. Thanks

Thanks for your logs. Can you please check the status of your services ? Do a `stop` and `start` because it looks like the service is down.

I did , the service is running. please see the output of status cmd below. root@dev:~# /etc/init.d/gluu-server-3.1.4 status ● gluu-server-3.1.4.service - LSB: This shell script takes care of starting and stopping Loaded: loaded (/etc/init.d/gluu-server-3.1.4; bad; vendor preset: enabled) Active: active (running) since Sat 2019-03-09 15:29:21 IST; 3 days ago Docs: man:systemd-sysv-generator(8) Process: 7602 ExecStop=/etc/init.d/gluu-server-3.1.4 stop (code=exited, status=0/SUCCESS) Process: 8042 ExecStart=/etc/init.d/gluu-server-3.1.4 start (code=exited, status=0/SUCCESS) CGroup: /system.slice/gluu-server-3.1.4.service ├─ 1194 /usr/sbin/rsyslogd ├─ 1204 /usr/sbin/cron ├─ 1217 /usr/bin/dbus-daemon --system ├─ 8410 /opt/jre/bin/java -server -Xms256m -Xmx716m -XX:MaxMetaspaceSize=307m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/oxauth -Dlog.base=/opt/gluu/jetty/oxa... ├─ 8677 /opt/jre/bin/java -server -Xms256m -Xmx477m -XX:MaxMetaspaceSize=205m -XX:+DisableExplicitGC -XX:+UseG1GC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/idp -Djetty.home=/opt/je... ├─ 8784 /opt/jre/bin/java -server -Xms238m -Xmx238m -XX:MaxMetaspaceSize=103m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/oxauth-rp -Dlog.base=/opt/gluu/jetty/... ├─ 8884 /usr/sbin/apache2 -k start ├─21810 /usr/sbin/apache2 -k start └─21839 /usr/sbin/apache2 -k start Mar 09 15:27:35 e2e-56-88.e2enetworks.net.in systemd[1]: Starting LSB: This shell script takes care of starting and stopping... Mar 09 15:27:35 e2e-56-88.e2enetworks.net.in gluu-server-3.1.4[8042]: Starting Gluu server, please wait... Mar 09 15:29:21 dev.sso.emisha.co systemd[1]: Started LSB: This shell script takes care of starting and stopping.

Sorry if I was unclear. I meant you need to check the services status. Inside the container do `services --status-all`. You may have to restart these services `identity`, `idp`, `oxauth`,`oxauth-rp` . Also check opendj status `/opt/opendj/bin/status` you can `stop-ds` and `start-ds` from there as well.

all services are running.. root@e2e-56-88:~# service identity status Jetty running pid=26742 JAVA = /opt/jre/bin/java JAVA_OPTIONS = -server -Xms256m -Xmx477m -XX:MaxMetaspaceSize=205m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/identity -Dlog.base=/opt/gluu/jetty/identity -Dpython.home=/opt/jython -Dorg.eclipse.jetty.server.Request.maxFormContentSize=50000000 -Djetty.home=/opt/jetty -Djetty.base=/opt/gluu/jetty/identity -Djava.io.tmpdir=/opt/jetty-9.4/temp JETTY_HOME = /opt/jetty JETTY_BASE = /opt/gluu/jetty/identity START_D = /opt/gluu/jetty/identity/start.d START_INI = /opt/gluu/jetty/identity/start.ini JETTY_START = /opt/jetty/start.jar JETTY_CONF = /opt/jetty/etc/jetty.conf JETTY_ARGS = jetty.http.host=localhost jetty.http.port=8082 jetty.state=/opt/gluu/jetty/identity/identity.state jetty-started.xml JETTY_RUN = /var/run/jetty JETTY_PID = /var/run/jetty/identity.pid JETTY_START_LOG = /var/run/jetty/identity-start.log JETTY_STATE = /opt/gluu/jetty/identity/identity.state JETTY_START_TIMEOUT = 60 RUN_CMD = /opt/jre/bin/java -server -Xms256m -Xmx477m -XX:MaxMetaspaceSize=205m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/identity -Dlog.base=/opt/gluu/jetty/identity -Dpython.home=/opt/jython -Dorg.eclipse.jetty.server.Request.maxFormContentSize=50000000 -Djetty.home=/opt/jetty -Djetty.base=/opt/gluu/jetty/identity -Djava.io.tmpdir=/opt/jetty-9.4/temp -jar /opt/jetty/start.jar jetty.http.host=localhost jetty.http.port=8082 jetty.state=/opt/gluu/jetty/identity/identity.state jetty-started.xml root@e2e-56-88:~# service idp status Jetty running pid=26925 JAVA = /opt/jre/bin/java JAVA_OPTIONS = -server -Xms256m -Xmx477m -XX:MaxMetaspaceSize=205m -XX:+DisableExplicitGC -XX:+UseG1GC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/idp -Djetty.home=/opt/jetty -Djetty.base=/opt/gluu/jetty/idp -Djava.io.tmpdir=/opt/jetty-9.4/temp JETTY_HOME = /opt/jetty JETTY_BASE = /opt/gluu/jetty/idp START_D = /opt/gluu/jetty/idp/start.d START_INI = /opt/gluu/jetty/idp/start.ini JETTY_START = /opt/jetty/start.jar JETTY_CONF = /opt/jetty/etc/jetty.conf JETTY_ARGS = jetty.http.host=localhost jetty.http.port=8086 jetty.state=/opt/gluu/jetty/idp/idp.state jetty-started.xml JETTY_RUN = /var/run/jetty JETTY_PID = /var/run/jetty/idp.pid JETTY_START_LOG = /var/run/jetty/idp-start.log JETTY_STATE = /opt/gluu/jetty/idp/idp.state JETTY_START_TIMEOUT = 60 RUN_CMD = /opt/jre/bin/java -server -Xms256m -Xmx477m -XX:MaxMetaspaceSize=205m -XX:+DisableExplicitGC -XX:+UseG1GC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/idp -Djetty.home=/opt/jetty -Djetty.base=/opt/gluu/jetty/idp -Djava.io.tmpdir=/opt/jetty-9.4/temp -jar /opt/jetty/start.jar jetty.http.host=localhost jetty.http.port=8086 jetty.state=/opt/gluu/jetty/idp/idp.state jetty-started.xml root@e2e-56-88:~# service oxauth status Jetty running pid=27100 JAVA = /opt/jre/bin/java JAVA_OPTIONS = -server -Xms256m -Xmx716m -XX:MaxMetaspaceSize=307m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/oxauth -Dlog.base=/opt/gluu/jetty/oxauth -Dpython.home=/opt/jython -Djetty.home=/opt/jetty -Djetty.base=/opt/gluu/jetty/oxauth -Djava.io.tmpdir=/opt/jetty-9.4/temp JETTY_HOME = /opt/jetty JETTY_BASE = /opt/gluu/jetty/oxauth START_D = /opt/gluu/jetty/oxauth/start.d START_INI = /opt/gluu/jetty/oxauth/start.ini JETTY_START = /opt/jetty/start.jar JETTY_CONF = /opt/jetty/etc/jetty.conf JETTY_ARGS = jetty.http.host=localhost jetty.http.port=8081 jetty.state=/opt/gluu/jetty/oxauth/oxauth.state jetty-started.xml JETTY_RUN = /var/run/jetty JETTY_PID = /var/run/jetty/oxauth.pid JETTY_START_LOG = /var/run/jetty/oxauth-start.log JETTY_STATE = /opt/gluu/jetty/oxauth/oxauth.state JETTY_START_TIMEOUT = 60 RUN_CMD = /opt/jre/bin/java -server -Xms256m -Xmx716m -XX:MaxMetaspaceSize=307m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/oxauth -Dlog.base=/opt/gluu/jetty/oxauth -Dpython.home=/opt/jython -Djetty.home=/opt/jetty -Djetty.base=/opt/gluu/jetty/oxauth -Djava.io.tmpdir=/opt/jetty-9.4/temp -jar /opt/jetty/start.jar jetty.http.host=localhost jetty.http.port=8081 jetty.state=/opt/gluu/jetty/oxauth/oxauth.state jetty-started.xml root@e2e-56-88:~# service oxauth-rp status Jetty running pid=27282 JAVA = /opt/jre/bin/java JAVA_OPTIONS = -server -Xms238m -Xmx238m -XX:MaxMetaspaceSize=103m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/oxauth-rp -Dlog.base=/opt/gluu/jetty/oxauth-rp -Djetty.home=/opt/jetty -Djetty.base=/opt/gluu/jetty/oxauth-rp -Djava.io.tmpdir=/opt/jetty-9.4/temp JETTY_HOME = /opt/jetty JETTY_BASE = /opt/gluu/jetty/oxauth-rp START_D = /opt/gluu/jetty/oxauth-rp/start.d START_INI = /opt/gluu/jetty/oxauth-rp/start.ini JETTY_START = /opt/jetty/start.jar JETTY_CONF = /opt/jetty/etc/jetty.conf JETTY_ARGS = jetty.http.host=localhost jetty.http.port=8085 jetty.state=/opt/gluu/jetty/oxauth-rp/oxauth-rp.state jetty-started.xml JETTY_RUN = /var/run/jetty JETTY_PID = /var/run/jetty/oxauth-rp.pid JETTY_START_LOG = /var/run/jetty/oxauth-rp-start.log JETTY_STATE = /opt/gluu/jetty/oxauth-rp/oxauth-rp.state JETTY_START_TIMEOUT = 60 RUN_CMD = /opt/jre/bin/java -server -Xms238m -Xmx238m -XX:MaxMetaspaceSize=103m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/oxauth-rp -Dlog.base=/opt/gluu/jetty/oxauth-rp -Djetty.home=/opt/jetty -Djetty.base=/opt/gluu/jetty/oxauth-rp -Djava.io.tmpdir=/opt/jetty-9.4/temp -jar /opt/jetty/start.jar jetty.http.host=localhost jetty.http.port=8085 jetty.state=/opt/gluu/jetty/oxauth-rp/oxauth-rp.state jetty-started.xml but do you think below could be the issue ? see the difference, if i give -h as localhost it works but if i give dev.sso.emisha.co it does not work. root@e2e-56-88:~# /opt/opendj/bin/ldapsearch -h localhost -p 1636 -Z -X -D 'cn=directory manager' -w ppaasswwoorrdd -b o=gluu -s sub "(uid=admin)" dn: inum=@!76FE.BCCB.5F09.B8AA!0001!068A.F3BA!0000!A8F2.DE1E.D7FB,ou=people,o=@! 76FE.BCCB.5F09.B8AA!0001!068A.F3BA,o=gluu objectClass: top objectClass: gluuPerson objectClass: gluuCustomPerson inum: @!76FE.BCCB.5F09.B8AA!0001!068A.F3BA!0000!A8F2.DE1E.D7FB oxLastLogonTime: 20190323064310.045Z updatedAt: 20181026080444.375Z locale: en zoneinfo: America/Los_Angeles phoneNumberVerified: true userPassword: {SSHA}fyX2jvx+YGywgggkf2B91AGxB76ATo7k mail: admin@dev.sso.emisha.co givenName: Admin telephoneNumber: 555-1212 emailVerified: true website: https://www.gluu.org/ birthdate: 20170907123010.485Z gender: male preferredUsername: admin memberOf: inum=@!76FE.BCCB.5F09.B8AA!0001!068A.F3BA!0003!60B7,ou=groups,o=@!76FE .BCCB.5F09.B8AA!0001!068A.F3BA,o=gluu picture: https://www.gluu.org/wp-content/themes/gluu/images/gl.png profile: https://www.facebook.com/gluufederation/ displayName: Default Admin User c: US gluuStatus: active sn: User nickname: Admin middleName: Admin uid: admin root@e2e-56-88:~# /opt/opendj/bin/ldapsearch -h dev.sso.emisha.co -p 1636 -Z -X -D 'cn=directory manager' -w ppaasswwoorrdd -b o=gluu -s sub "(uid=admin)" Connect Error Result Code: 91 (Connect Error)

i even did a restart of all the services, still the same issue. Can you please help. i think i have hit a dead end. log files also show NO abnormality..

hi gluu team, can someone help me here. i have been stuck on this is for quite some time. all services running, no issues seen in log, but still getting service unavailable.. please let me know if you need any more further details that i need to fetch from the server.

> I had made some changes to the Name ID ( following some article) > Can you please show us the article ?