By: vladimir chigarev user 16 Nov 2020 at 8:13 a.m. CST

2 Responses
vladimir chigarev gravatar
Good day. I try setting After setting on AD/LDAP Synchronization on my node gluu and after setting as indicated in here https://gluu.org/docs/gluu-server/4.2/user-management/ldap-sync/ , i get some mistacken ```An unexpected error has occurred at null``` when I try start my node in brouser And i see some mistackes in log too: ```2020-11-16 12:12:37,935 ERROR [qtp1826699684-17] [gluu.oxauth.authorize.ws.rs.AuthorizeAction] (AuthorizeAction.java:285) - Failed to get CustomScriptConfiguration. auth_step: 1, acr_values: simple_password_auth 2020-11-16 12:12:49,493 ERROR [qtp1826699684-22] [gluu.oxauth.authorize.ws.rs.AuthorizeAction] (AuthorizeAction.java:285) - Failed to get CustomScriptConfiguration. auth_step: 1, acr_values: simple_password_auth``` Please help me resolv my problem If needs some additional information I will provide

By Michael Schwartz Account Admin 17 Nov 2020 at 2:54 p.m. CST

Michael Schwartz gravatar
Turn up logging to DEBUG. If you are locked out of the CLI, do this: ``` # cd /opt/gluu/bin # wget https://raw.githubusercontent.com/GluuFederation/community-edition-setup/master/static/scripts/setLogLevel.py # wget https://raw.githubusercontent.com/GluuFederation/community-edition-setup/master/static/scripts/ldif.py # chmod u+x setLogLevel.py # ./setLogLevel.py -s oxauth -l DEBUG -F ``` And don't forget to set it back to `INFO` when you're done. Also, under "Manage Authentication", you should point this at your AD server. See the [docs](https://gluu.org/docs/gluu-server/4.2/admin-guide/oxtrust-ui/#manage-ldap-authentication)

By Mobarak Hosen Shakil staff 25 Nov 2020 at 7:37 a.m. CST

Mobarak Hosen Shakil gravatar
Due to inactivity closing this ticket. Please, reopen if required.