After VM restart Unable to login

By: Sam Muthu user 21 Nov 2020 at 8:36 p.m. CST

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Sam Muthu gravatar
Relevant error is: ``` ERROR [qtp790067787-19] [org.gluu.oxauth.servlet.OpenIdConfiguration] (OpenIdConfiguration.java:381) - Failed to find entries with baseDN: ou=scopes,o=gluu, filter: (&(&(objectClass=oxAuthCustomScope))(inum=*)) ``` ``` org.gluu.persist.exception.EntryPersistenceException: Failed to find entries with baseDN: ou=scopes,o=gluu, filter: (&(&(objectClass=oxAuthCustomScope))(inum=*)) at org.gluu.persist.ldap.impl.LdapEntryManager.findEntries(LdapEntryManager.java:445) ~[oxcore-persistence-ldap-4.2.1.Final.jar:?] at org.gluu.persist.impl.BaseEntryManager.findEntries(BaseEntryManager.java:159) ~[oxcore-persistence-core-4.2.1.Final.jar:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?] at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?] at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?] at org.jboss.weld.bean.proxy.AbstractBeanInstance.invoke(AbstractBeanInstance.java:38) ~[weld-core-impl-3.1.4.Final.jar:3.1.4.Final] at org.jboss.weld.bean.proxy.ProxyMethodHandler.invoke(ProxyMethodHandler.java:106) ~[weld-core-impl-3.1.4.Final.jar:3.1.4.Final] at org.gluu.persist.EntityManager$PersistenceEntryManager$1948487569$Proxy$_$$_WeldClientProxy.findEntries(Unknown Source) ~[weld-core-impl-3.1.4.Final.jar:?] ``` ### Radius log error ``` [ERROR] 2020-11-21 18:32:28.337 [main] ServerEntry - Could not load OpenIdConfiguration org.gluu.radius.exception.ServiceException: Could not load OpenIdConfiguration at org.gluu.radius.service.OpenIdConfigurationService.loadOpenIdConfiguration(OpenIdConfigurationService.java:84) ~[super-gluu-radius-server.jar:?] at org.gluu.radius.service.OpenIdConfigurationService.<init>(OpenIdConfigurationService.java:26) ~[super-gluu-radius-server.jar:?] at org.gluu.radius.ServerEntry.registerOpenIdConfigurationService(ServerEntry.java:334) [super-gluu-radius-server.jar:?] at org.gluu.radius.ServerEntry.main(ServerEntry.java:131) [super-gluu-radius-server.jar:?] [ERROR] 2020-11-21 18:32:28.337 [main] ServerEntry - OpenID configuration service registration failed ```
Ubuntu 18.0
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Answers

By Michael Schwartz Account Admin 21 Nov 2020 at 8:51 p.m. CST

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Is ldap running? How much RAM does your server have?

By Sam Muthu user 21 Nov 2020 at 8:56 p.m. CST

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Hi Mike - Thanks for your immediate response! We are able to resolve this issue by manually restarting openDJ. However, we get an error accessing casa UI. Getting following error message. ---- 22-11 02:52:10.967 ERROR [qtp384294141-16] casa.core.navigation.HomeInitiator HomeInitiator.java:88- com.fasterxml.jackson.databind.exc.UnrecognizedPropertyException: Unrecognized field "error" (class org.gluu.oxd.common.response.GetClientTokenResponse), not marked as ignorable (4 known properties: "expires_in", "scope", "refresh_token", "access_token"]) at [Source: (ByteArrayInputStream); line: 1, column: 11] (through reference chain: org.gluu.oxd.common.response.GetClientTokenResponse["error"]) javax.ws.rs.ProcessingException: com.fasterxml.jackson.databind.exc.UnrecognizedPropertyException: Unrecognized field "error" (class org.gluu.oxd.common.response.GetClientTokenResponse), not marked as ignorable (4 known properties: "expires_in", "scope", "refresh_token", "access_token"])

By Michael Schwartz Account Admin 21 Nov 2020 at 9:03 p.m. CST

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It seems like your server doesn't have enough memory. Check the memory allocation of each component and make sure they start. Casa uses the oxd client-api. I wonder if that's running.

By Sam Muthu user 21 Nov 2020 at 9:15 p.m. CST

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Awesome! Thanks. After running "systemctl restart oxd-server" Casa is accessible. Much appreciated for your quick responses!

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