By: Steve Sobol user 12 Jun 2022 at 4:42 p.m. CDT

4 Responses
Steve Sobol gravatar
Hello, I like to keep my VPS's up to date, and I strongly prefer not to run operating systems for which mainstream support has ended. The VPS on which I've installed Gluu runs Ubuntu 22.04. I installed Gluu from the official Gluu Ubutnu repo. I'm not using Docker. I've noticed that Gluu 4.4.0 runs inside an Ubuntu 18.04 chroot. 18.04 reaches end of mainstream support in April 2023. How concerned should I be that Gluu doesn't use a newer version of Ubuntu? There are two LTS releases newer than 18.04. 20.04's mainstream support ends in 2025. 22.04's mainstream support ends in 2027. Thanks

By Davin Cooke Account Admin 12 Jun 2022 at 7:33 p.m. CDT

Davin Cooke gravatar
hi Steve we support Umbuntu 20 and will provide support for future versions of Umbuntu with future versions of Gluu. We restrict what is supported of Gluu CE edition for our paid support contracts . https://www.gluu.org/docs/gluu-server/4.4/installation-guide/install-ubuntu/#ubuntu-installation Our support options are priced for enterprise clients but we are please to offer a hosted version of Gluu now that might ensure a long term plan for smaller firms Check out https://www.gluu.org/solo let me know if you would to discuss these options

By Steve Sobol user 12 Jun 2022 at 8:27 p.m. CDT

Steve Sobol gravatar
You're misunderstanding the question. The package itself is a chroot'ed version of Ubuntu 18. I'm asking why. There are two newer LTS releases of Ubuntu. I'm not talking about which version of Ubuntu I'm installing Gluu on. Gluu itself runs on top of a chrooted copy of Ubuntu 18.04. Why not 20.04? And since you mentioned support: I'd be happy to send some money your way if I could afford a support contract. I pay Proxmox for a support contract, and it's not because I need the support - I never do. It's because I like to financially support open-source projects that save me time, hassle and money. It's the same thing with Gluu. I'm not likely to need support beyond what's already available to the community, but I would like to support further development and show my appreciation for what's already been done. But for my older Proxmox server running a dual-socket Xeon CPU, my support contract costs 180 euros/year. By contrast, Gluu Solo looks like the only way I can give financial support to the project. Gluu Solo's cheapest tier costs $1260/month, and that's *more than I pay to rent my apartment in one of the most expensive states in the US.* (And for the sake of comparison: it's about 2-1/2 times what I paid monthly on my car loan, before I paid it off.) I'm a freelancer. I don't have tons of money. If you had support options that I could afford, I would be happy to pay for support, but... you don't.

By Mohammad Abudayyeh staff 13 Jun 2022 at 1:52 a.m. CDT

Mohammad Abudayyeh gravatar
Hey Steve, You raise a valid point. The chroot package should use a higher ubuntu distribution period. I'll raise that internally with the team. In the meantime you can switch to nochroot setup and use whatever OS you want. ```bash echo "deb https://repo.gluu.org/ubuntu/ focal main" | sudo tee /etc/apt/sources.list.d/gluu-repo.list > /dev/null curl https://repo.gluu.org/ubuntu/gluu-apt.key | sudo apt-key add - sudo apt update sudo apt install gluu-server-nochroot=4.4.0 -y sudo apt-mark hold gluu-server ```

By Michael Schwartz Account Admin 13 Jun 2022 at 9:07 a.m. CDT

Michael Schwartz gravatar
It's true that our support offering targets large enterprise customers. We don't have a good way to engage with small customers. Our main constraint at Gluu is people--it's hard to find federation experts out there, and training takes many months. Pricing for support reflects this reality. In 2020, we forked much of the Gluu Server code and helped to start a [project at the Linux Foundation](https://www.linuxfoundation.org/press-release/the-janssen-project-takes-on-worlds-most-demanding-digital-trust-challenges-at-linux-foundation/). That project is OpenID/OAuth only--i.e. the new stuff. If you are not using SAML, you may want to switch to that distribution. And better then money, we need help with docs! We have committed to support Gluu 4.x for a five years. The goal of Gluu 4.x is stability--we want to minimize non-backwards compatible changes. Updating the chroot container version is one of the issues we need to address, but we don't have an official policy on this yet.