SCIM service is going down frequently

By: Akhina S Kumar Account Admin 27 Jun 2024 at 6:39 a.m. CDT

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Hi Team, We are facing issue with SCIM service going down frequently in different servers. But from SCIM logs we are not able to trace any errors. Can some one please assist with this. Thanks, Akhina
Gluu 4.5 CentOS 7.0
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By Mohib Zico Account Admin 01 Jul 2024 at 9:49 p.m. CDT

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Gluu4 is behind paywall now. No community support available. Please use [Janssen](https://docs.jans.io/v1.1.2/) for community [discussion](https://github.com/JanssenProject/jans/discussions).

By Michael Schwartz Account Admin 02 Jul 2024 at 11:05 a.m. CDT

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I think this is related to one of the Gluu customers that Sennovate helps. Akhina, please email sales@gluu.org with this support request and we will have to authorize it.

By Akhina S Kumar Account Admin 03 Jul 2024 at 1 a.m. CDT

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Just identified the issue. Thank you Akhina

By Michael Schwartz Account Admin 03 Jul 2024 at 1:35 a.m. CDT

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Please share... what was it?

By Akhina S Kumar Account Admin 03 Jul 2024 at 5:42 a.m. CDT

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while analyzing the server logs , found that at the same timestamp one of the server monitoring agent was initiating gluu container restart. All other services came up apart from the scim. This was not an expected behaviour from the monitorng agent. Currenly working on RCA and fix for this issue.

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