By: Akhina S Kumar user 27 Jun 2024 at 6:39 a.m. CDT

5 Responses
Akhina S Kumar gravatar
Hi Team, We are facing issue with SCIM service going down frequently in different servers. But from SCIM logs we are not able to trace any errors. Can some one please assist with this. Thanks, Akhina

By Mohib Zico staff 01 Jul 2024 at 9:49 p.m. CDT

Mohib Zico gravatar
Gluu4 is behind paywall now. No community support available. Please use [Janssen](https://docs.jans.io/v1.1.2/) for community [discussion](https://github.com/JanssenProject/jans/discussions).

By Michael Schwartz Account Admin 02 Jul 2024 at 11:05 a.m. CDT

Michael Schwartz gravatar
I think this is related to one of the Gluu customers that Sennovate helps. Akhina, please email sales@gluu.org with this support request and we will have to authorize it.

By Akhina S Kumar user 03 Jul 2024 at 1 a.m. CDT

Akhina S Kumar gravatar
Just identified the issue. Thank you Akhina

By Michael Schwartz Account Admin 03 Jul 2024 at 1:35 a.m. CDT

Michael Schwartz gravatar
Please share... what was it?

By Akhina S Kumar user 03 Jul 2024 at 5:42 a.m. CDT

Akhina S Kumar gravatar
while analyzing the server logs , found that at the same timestamp one of the server monitoring agent was initiating gluu container restart. All other services came up apart from the scim. This was not an expected behaviour from the monitorng agent. Currenly working on RCA and fix for this issue.