By: harmanjeet singh user 09 May 2018 at 2:54 a.m. CDT

6 Responses
harmanjeet singh gravatar
I setup SMTP configration and test them , also receive SMTP Server Configuration Verification Successful. mail that means my configuration is correct and working. When i enter any email address which is not registered in Ldap it will send mail to that address having text like someone try to reset password but this address is not in database etc , that is fine . But i entered any email address which is registered in LDAP it will not send any mail show exception in oxtrust logs . Exception is : -[org.xdi.service.MailService] (MailService.java:105) - Failed to send message javax.mail.AuthenticationFailedException: 535 Authentication failed: Bad username / password if my sendgrid crendentials are not correct than it will send mail to non registered users

By Mohib Zico staff 09 May 2018 at 4:50 a.m. CDT

Mohib Zico gravatar
Sahil, Can you please test the SMTP setup in 3.1.1 and then 3.1.3? See how that goes?

By harmanjeet singh user 09 May 2018 at 5:10 a.m. CDT

harmanjeet singh gravatar
how i can upgrade version without reinstallation ??

By Mohib Zico staff 09 May 2018 at 5:21 a.m. CDT

Mohib Zico gravatar
Please check our doc; we are trying to include everything in doc.

By harmanjeet singh user 09 May 2018 at 5:23 a.m. CDT

harmanjeet singh gravatar
Thanks Mohib Zico, i solved this problem.

By Gilles JIBRANE user 09 Jul 2018 at 10:16 a.m. CDT

Gilles JIBRANE gravatar
Could you be more specific ?

By kesavan dhilip user 06 Feb 2019 at 12:47 a.m. CST

kesavan dhilip gravatar
Hi harmanjeet singh, Currently I am facing above same issue. Could you please suggest a solution for this issue.