By: Daniel Steiner user 05 Dec 2019 at 12:55 a.m. CST

3 Responses
Daniel Steiner gravatar
## Metrics graph deactivated The metrics graph is deactivaed (not working). This problem is related to ticket [#7736 ](https://support.gluu.org/cache-refresh/7736/authentication-with-ldap-backend-server-does-not-work-using-ssl/). ## How-to reproduce Disable opendj SSL configuration in `/etc/gluu/conf/gluu-ldap.properties`: ``` #ssl.trustStoreFile: /etc/certs/opendj.pkcs12 #ssl.trustStorePin: QoOtWnoHZdbAqfnYOV78LA== #ssl.trustStoreFormat: pkcs12 ``` Restart `oxauth` service ## Log Relevant part of `/opt/gluu/jetty/identity/logs/oxtrust.log` ``` 2019-12-05 05:31:01,086 ERROR [qtp105704967-20] [org.gluu.oxtrust.action.HomeAction] (HomeAction.java:63) - Failed to prepare authentication chart org.gluu.persist.exception.EntryPersistenceException: Failed to persist entry: ou=oxauth,ou=statistic,o=metric at org.gluu.persist.ldap.impl.LdapEntryManager.persist(LdapEntryManager.java:186) ~[oxcore-persistence-ldap-4.0.Final.jar:?] at org.gluu.persist.impl.BaseEntryManager.persist(BaseEntryManager.java:117) ~[oxcore-persistence-core-4.0.Final.jar:?] ``` ## Additional information The cause of this was the previously opend ticket [#7736 ](https://support.gluu.org/cache-refresh/7736/authentication-with-ldap-backend-server-does-not-work-using-ssl/) I have disabled the SSL verification for opendj, see above description.

By Mohit Mali staff 05 Dec 2019 at 1:03 a.m. CST

Mohit Mali gravatar
Hi Daniel Steiner, Thank you for reaching out gluu support, let me replicate your issue and get back to you. Thanks and Regards Mohit Mali

By Mohit Mali staff 05 Dec 2019 at 1:30 a.m. CST

Mohit Mali gravatar
Hi Daniel Steiner, I just check it out your issue , please restart the gluu server , it working after restarting the whole gluu server. Thanks and Regards Mohit Mali

By Daniel Steiner user 05 Dec 2019 at 7:57 a.m. CST

Daniel Steiner gravatar
OK, this, I didn't try. Thank you