By: Suriya U-ruekolan user 07 Feb 2022 at 1:30 a.m. CST

2 Responses
Suriya U-ruekolan gravatar
Hi, I found error message "503. The service you requested is not available at this time" while accessing to the Gluu login page via web browser. I have investigate the oxauth.log, and found error which related with LDAP. Someone please help me investigate this problem. I have shared the oxauth log file as follows link https://drive.google.com/file/d/16Te2JqjXCED_ma-wcuiO5eLV_ORWLA3P/view?usp=sharing Thanks

By Mobarak Hosen Shakil staff 11 Feb 2022 at 8:46 p.m. CST

Mobarak Hosen Shakil gravatar
Hi Suriya, Did you check the LDAP server status? Can you please share VM config? You can use below command to check ldap server status: ``` gluu-serverd login systemctl status opendj ``` Regards ~ Shakil

By Mobarak Hosen Shakil staff 18 Feb 2022 at 6:51 p.m. CST

Mobarak Hosen Shakil gravatar
closing this ticket, please reopen if requires.