By: Eli Sy user 30 Apr 2023 at 11:08 p.m. CDT

10 Responses
Eli Sy gravatar
This started recently, upon reboot, we get an oops something went wrong error at the identity login page. The oxauth logs initially medntioned an invalid JSON config but now presents with the following. We have tried upgrading from 4.4 to no avail. Here is an exerpt from the log: 2023-05-01 00:07:26,612 ERROR [ForkJoinPool.commonPool-worker-11] [org.gluu.oxtrust.service.EntityIDMonitoringService] (EntityIDMonitoringService.java:97) - Exception happened while monitoring EntityId java.lang.NullPointerException: null at org.gluu.oxtrust.service.TrustService.lambda$getChildTrusts$1(TrustService.java:271) ~[oxtrust-service-4.5.0.Final.jar:?] at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:176) ~[?:?] at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:177) ~[?:?] at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1655) ~[?:?] at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484) ~[?:?] at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474) ~[?:?] at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913) ~[?:?] at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) ~[?:?] at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578) ~[?:?] at org.gluu.oxtrust.service.TrustService.getChildTrusts(TrustService.java:272) ~[oxtrust-service-4.5.0.Final.jar:?] at org.gluu.oxtrust.service.TrustService$Proxy$_$$_WeldClientProxy.getChildTrusts(Unknown Source) ~[oxtrust-service-4.5.0.Final.jar:?] at org.gluu.oxtrust.service.EntityIDMonitoringService.process(EntityIDMonitoringService.java:121) ~[classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService$Proxy$_$$_WeldSubclass.process(Unknown Source) ~[classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService.processMetadataValidationTimerEvent(EntityIDMonitoringService.java:95) ~[classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService$Proxy$_$$_WeldSubclass.processMetadataValidationTimerEvent$$super(Unknown Source) ~[classes/:?] at jdk.internal.reflect.GeneratedMethodAccessor314.invoke(Unknown Source) ~[?:?] at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?] at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?] at org.jboss.weld.interceptor.proxy.TerminalAroundInvokeInvocationContext.proceedInternal(TerminalAroundInvokeInvocationContext.java:51) ~[weld-core-impl-3.1.9.Final.jar:3.1.9.Final] at org.jboss.weld.interceptor.proxy.AroundInvokeInvocationContext.proceed(AroundInvokeInvocationContext.java:78) ~[weld-core-impl-3.1.9.Final.jar:3.1.9.Final] at org.gluu.service.cdi.async.AsynchronousInterceptor$1.get(AsynchronousInterceptor.java:36) ~[oxcore-service-4.5.0.Final.jar:?] at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1700) ~[?:?] at java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1692) ~[?:?] at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) ~[?:?] at java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) ~[?:?] at java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) ~[?:?] at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) ~[?:?] at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183) ~[?:?]

By Mohib Zico Account Admin 30 Apr 2023 at 11:13 p.m. CDT

Mohib Zico gravatar
Hi, >> 2023-05-01 00:07:26,612 ERROR [ForkJoinPool.commonPool-worker-11] [org.gluu.oxtrust.service.EntityIDMonitoringService] (EntityIDMonitoringService.java:97) - Exception happened while monitoring EntityId java.lang.NullPointerException: null at org.gluu.oxtrust.service.TrustService.lambda$getChildTrusts$1(TrustService.java:271) ~[oxtrust-service-4.5.0.Final.jar:?] at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:176) ~[?:?] at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:177) ~[?:?] at This is not the reason/ERROR of outage. Please try to check some other ERROR which is throwing 503.

By Eli Sy user 30 Apr 2023 at 11:14 p.m. CDT

Eli Sy gravatar
This may be more helpful, upon restart: ... 86 more Caused by: java.io.IOException: LDAPException(resultCode=91 (connect error), errorMessage='An error occurred while attempting to establish a connection to server localhost/127.0.0.1:1636: ConnectException(Connection refused (Connection refused)), ldapSDKVersion=6.0.6, revision=b8c6c463def55758ed8ec0d914c84268c944251c') at com.unboundid.ldap.sdk.LDAPConnectionInternals.<init>(LDAPConnectionInternals.java:204) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnection.connect(LDAPConnection.java:932) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnection.connect(LDAPConnection.java:829) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnection.connect(LDAPConnection.java:767) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnection.<init>(LDAPConnection.java:587) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.SingleServerSet.getConnection(SingleServerSet.java:329) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.FailoverServerSet.getConnection(FailoverServerSet.java:688) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnectionPool.createConnection(LDAPConnectionPool.java:1297) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnectionPool.createConnection(LDAPConnectionPool.java:1269) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnectionPool.getConnection(LDAPConnectionPool.java:1866) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.AbstractConnectionPool.add(AbstractConnectionPool.java:794) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.AbstractConnectionPool.add(AbstractConnectionPool.java:723) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at org.gluu.persist.ldap.operation.impl.LdapOperationServiceImpl.addEntryImpl(LdapOperationServiceImpl.java:625) ~[gluu-orm-ldap-4.5.0.Final.jar:?] at org.gluu.persist.ldap.operation.impl.LdapOperationServiceImpl.addEntry(LdapOperationServiceImpl.java:611) ~[gluu-orm-ldap-4.5.0.Final.jar:?] at org.gluu.persist.ldap.impl.LdapEntryManager.persist(LdapEntryManager.java:180) ~[gluu-orm-ldap-4.5.0.Final.jar:?] ... 86 more Caused by: com.unboundid.ldap.sdk.LDAPException: An error occurred while attempting to establish a connection to server localhost/127.0.0.1:1636: ConnectException(Connection refused (Connection refused)), ldapSDKVersion=6.0.6, revision=b8c6c463def55758ed8ec0d914c84268c944251c at com.unboundid.ldap.sdk.ConnectThread.getConnectedSocket(ConnectThread.java:287) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnectionInternals.<init>(LDAPConnectionInternals.java:185) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnection.connect(LDAPConnection.java:932) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnection.connect(LDAPConnection.java:829) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnection.connect(LDAPConnection.java:767) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnection.<init>(LDAPConnection.java:587) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.SingleServerSet.getConnection(SingleServerSet.java:329) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.FailoverServerSet.getConnection(FailoverServerSet.java:688) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnectionPool.createConnection(LDAPConnectionPool.java:1297) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnectionPool.createConnection(LDAPConnectionPool.java:1269) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.LDAPConnectionPool.getConnection(LDAPConnectionPool.java:1866) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.AbstractConnectionPool.add(AbstractConnectionPool.java:794) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.AbstractConnectionPool.add(AbstractConnectionPool.java:723) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at org.gluu.persist.ldap.operation.impl.LdapOperationServiceImpl.addEntryImpl(LdapOperationServiceImpl.java:625) ~[gluu-orm-ldap-4.5.0.Final.jar:?] at org.gluu.persist.ldap.operation.impl.LdapOperationServiceImpl.addEntry(LdapOperationServiceImpl.java:611) ~[gluu-orm-ldap-4.5.0.Final.jar:?] at org.gluu.persist.ldap.impl.LdapEntryManager.persist(LdapEntryManager.java:180) ~[gluu-orm-ldap-4.5.0.Final.jar:?] ... 86 more Caused by: java.net.ConnectException: Connection refused (Connection refused) at java.net.PlainSocketImpl.socketConnect(Native Method) ~[?:?] at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:412) ~[?:?] at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:255) ~[?:?] at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:237) ~[?:?] at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) ~[?:?] at java.net.Socket.connect(Socket.java:609) ~[?:?] at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:305) ~[?:?] at com.unboundid.util.ssl.SetEnabledProtocolsAndCipherSuitesSocket.connect(SetEnabledProtocolsAndCipherSuitesSocket.java:148) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6] at com.unboundid.ldap.sdk.ConnectThread.run(ConnectThread.java:165) ~[unboundid-ldapsdk-6.0.6.jar:6.0.6]

By Eli Sy user 30 Apr 2023 at 11:20 p.m. CDT

Eli Sy gravatar
Found the 503 in the log if it helps narrow it down as well: 2023-05-01 00:12:50,175 INFO [qtp573673894-14] [org.gluu.oxtrust.service.OpenIdService] (OpenIdService.java:67) - Failed to load oxAuth configuration. Http code ( 503 ). Body: &lt;html&gt; &lt;title&gt;Error 503 - Service Unavailable&lt;/title&gt; &lt;body style="font-family: Arial, Helvetica, sans-serif"&gt; &lt;link rel="hortcut icon" href="/oxauth/servlet/favicon" type="image/x-icon"&gt; &lt;center&gt; &lt;table&gt; &lt;tr&gt; &lt;td style="text-align: left;"&gt; &lt;img width="130" height="51" 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/&gt; &lt;br&gt;&lt;br&gt;&lt;p&gt;<b>503.</b> That's an error.&lt;/p&gt; &lt;p&gt;The service you requested is not available at this time.&lt;/p&gt; &lt;p&gt;Please try later again.&lt;/p&gt; &lt;/td&gt; &lt;td&gt; &lt;svg id="bf6b072d-b0c7-410f-9e86-e550d19ff3f5" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" width="400" height="200" viewBox="0 0 1002.5009 516.22024"&gt;&lt;title&gt;towing&lt;/title&gt;&lt;path d="M149.07843,674.20215l43.07664-68.361-43.09661,75.80813-.02309,7.7894q-4.60974-.0539-9.12643-.35342l3.51352-100.06285-.0462-.77342.07916-.14767.33455-9.45528L98.74955,503.72254l45.08688,67.8427.1349,2.00269,2.65414-75.6014-38.7204-77.518,39.023,64.23377,1.8152-156.70073.00832-.52151.00624.51318.88382,123.54783,36.99947-49.43346L149.60894,462.1622l-.17171,67.668,34.33009-65.354-34.349,75.30247-.095,37.62683,49.86758-90.99615L149.284,590.5318Z" transform="translate(-98.74955 -191.88988)" fill="#d0cde1"/&gt;&lt;rect x="642.85096" y="193.7674" width="12.11046" 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By Mohib Zico Account Admin 30 Apr 2023 at 11:57 p.m. CDT

Mohib Zico gravatar
&gt;&gt; Caused by: java.io.IOException: LDAPException(resultCode=91 (connect error), errorMessage='An error occurred while attempting to establish a connection to server localhost/127.0.0.1:1636: Yes, that's reason. LDAP connection is either broken or stopped. You can try to: 1. Stop/Start OpenDJ: - become user 'ldap' with `su - ldap` - `cd /opt/opendj/bin/` - `./stop-ds` - `./start-ds` 2. Stop/Start oxauth service: `service oxauth stop/start` 3. Stop/Start identity service: `service identity stop/start` 4. Stop/Start any other service...

By Eli Sy user 01 May 2023 at 7:29 a.m. CDT

Eli Sy gravatar
I get the same thing

By Eli Sy user 01 May 2023 at 8:14 a.m. CDT

Eli Sy gravatar
Hmm, is there a way to disable ldap from providers other then gluu from the shell to see if that is the cause of the issue?

By Mohib Zico Account Admin 01 May 2023 at 8:21 a.m. CDT

Mohib Zico gravatar
This is the cause of the issue. Here is the reason: LDAP is _the datasource_ where all data are stored in Gluu Server. When it's down... all are down. So if you can fix this `localhost:1636` connectivity issue, it will resolve all problem.

By Eli Sy user 01 May 2023 at 8:24 a.m. CDT

Eli Sy gravatar
Thanks that makes sense. Do you have any suggestions?

By Eli Sy user 01 May 2023 at 8:40 a.m. CDT

Eli Sy gravatar
By the way, the oxtrust.log don't show any ldap errors anymore, just this: 2023-05-01 09:34:10,967 ERROR [ForkJoinPool.commonPool-worker-11] [org.gluu.oxtrust.service.EntityIDMonitoringService] (EntityIDMonitoringService.java:97) - Exception happened while monitoring EntityId java.lang.NullPointerException: null at org.gluu.oxtrust.service.TrustService.lambda$getChildTrusts$1(TrustService.java:271) ~[oxtrust-service-4.2.1.Final.jar:?] at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:176) ~[?:?] at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:177) ~[?:?] at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1655) ~[?:?] at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484) ~[?:?] at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474) ~[?:?] at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913) ~[?:?] at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) ~[?:?] at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578) ~[?:?] at org.gluu.oxtrust.service.TrustService.getChildTrusts(TrustService.java:272) ~[oxtrust-service-4.2.1.Final.jar:?] at org.gluu.oxtrust.service.TrustService$Proxy$_$$_WeldClientProxy.getChildTrusts(Unknown Source) ~[oxtrust-service-4.2.1.Final.jar:?] at org.gluu.oxtrust.service.EntityIDMonitoringService.process(EntityIDMonitoringService.java:121) ~[classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService$Proxy$_$$_WeldSubclass.process(Unknown Source) ~[classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService.processMetadataValidationTimerEvent(EntityIDMonitoringService.java:95) [classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService$Proxy$_$$_WeldSubclass.processMetadataValidationTimerEvent$$super(Unknown Source) [classes/:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?] at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?] at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?] at org.jboss.weld.interceptor.proxy.TerminalAroundInvokeInvocationContext.proceedInternal(TerminalAroundInvokeInvocationContext.java:51) [weld-core-impl-3.1.4.Final.jar:3.1.4.Final] at org.jboss.weld.interceptor.proxy.AroundInvokeInvocationContext.proceed(AroundInvokeInvocationContext.java:78) [weld-core-impl-3.1.4.Final.jar:3.1.4.Final] at org.gluu.service.cdi.async.AsynchronousInterceptor$1.get(AsynchronousInterceptor.java:36) [oxcore-service-4.2.1.Final.jar:?] at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1700) [?:?] at java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1692) [?:?] at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) [?:?] at java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) [?:?] at java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) [?:?] at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) [?:?] at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183) [?:?] 2023-05-01 09:36:10,966 ERROR [ForkJoinPool.commonPool-worker-11] [org.gluu.oxtrust.service.EntityIDMonitoringService] (EntityIDMonitoringService.java:97) - Exception happened while monitoring EntityId java.lang.NullPointerException: null at org.gluu.oxtrust.service.TrustService.lambda$getChildTrusts$1(TrustService.java:271) ~[oxtrust-service-4.2.1.Final.jar:?] at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:176) ~[?:?] at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:177) ~[?:?] at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1655) ~[?:?] at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484) ~[?:?] at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474) ~[?:?] at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913) ~[?:?] at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) ~[?:?] at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578) ~[?:?] at org.gluu.oxtrust.service.TrustService.getChildTrusts(TrustService.java:272) ~[oxtrust-service-4.2.1.Final.jar:?] at org.gluu.oxtrust.service.TrustService$Proxy$_$$_WeldClientProxy.getChildTrusts(Unknown Source) ~[oxtrust-service-4.2.1.Final.jar:?] at org.gluu.oxtrust.service.EntityIDMonitoringService.process(EntityIDMonitoringService.java:121) ~[classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService$Proxy$_$$_WeldSubclass.process(Unknown Source) ~[classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService.processMetadataValidationTimerEvent(EntityIDMonitoringService.java:95) [classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService$Proxy$_$$_WeldSubclass.processMetadataValidationTimerEvent$$super(Unknown Source) [classes/:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?] at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?] at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?] at org.jboss.weld.interceptor.proxy.TerminalAroundInvokeInvocationContext.proceedInternal(TerminalAroundInvokeInvocationContext.java:51) [weld-core-impl-3.1.4.Final.jar:3.1.4.Final] at org.jboss.weld.interceptor.proxy.AroundInvokeInvocationContext.proceed(AroundInvokeInvocationContext.java:78) [weld-core-impl-3.1.4.Final.jar:3.1.4.Final] at org.gluu.service.cdi.async.AsynchronousInterceptor$1.get(AsynchronousInterceptor.java:36) [oxcore-service-4.2.1.Final.jar:?] at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1700) [?:?] at java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1692) [?:?] at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) [?:?] at java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) [?:?] at java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) [?:?] at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) [?:?] at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183) [?:?] 2023-05-01 09:38:10,967 ERROR [ForkJoinPool.commonPool-worker-3] [org.gluu.oxtrust.service.EntityIDMonitoringService] (EntityIDMonitoringService.java:97) - Exception happened while monitoring EntityId java.lang.NullPointerException: null at org.gluu.oxtrust.service.TrustService.lambda$getChildTrusts$1(TrustService.java:271) ~[oxtrust-service-4.2.1.Final.jar:?] at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:176) ~[?:?] at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:177) ~[?:?] at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1655) ~[?:?] at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484) ~[?:?] at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474) ~[?:?] at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913) ~[?:?] at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) ~[?:?] at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578) ~[?:?] at org.gluu.oxtrust.service.TrustService.getChildTrusts(TrustService.java:272) ~[oxtrust-service-4.2.1.Final.jar:?] at org.gluu.oxtrust.service.TrustService$Proxy$_$$_WeldClientProxy.getChildTrusts(Unknown Source) ~[oxtrust-service-4.2.1.Final.jar:?] at org.gluu.oxtrust.service.EntityIDMonitoringService.process(EntityIDMonitoringService.java:121) ~[classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService$Proxy$_$$_WeldSubclass.process(Unknown Source) ~[classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService.processMetadataValidationTimerEvent(EntityIDMonitoringService.java:95) [classes/:?] at org.gluu.oxtrust.service.EntityIDMonitoringService$Proxy$_$$_WeldSubclass.processMetadataValidationTimerEvent$$super(Unknown Source) [classes/:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?] at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?] at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?] at org.jboss.weld.interceptor.proxy.TerminalAroundInvokeInvocationContext.proceedInternal(TerminalAroundInvokeInvocationContext.java:51) [weld-core-impl-3.1.4.Final.jar:3.1.4.Final] at org.jboss.weld.interceptor.proxy.AroundInvokeInvocationContext.proceed(AroundInvokeInvocationContext.java:78) [weld-core-impl-3.1.4.Final.jar:3.1.4.Final] at org.gluu.service.cdi.async.AsynchronousInterceptor$1.get(AsynchronousInterceptor.java:36) [oxcore-service-4.2.1.Final.jar:?] at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1700) [?:?] at java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1692) [?:?] at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) [?:?] at java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) [?:?] at java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) [?:?] at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) [?:?] at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183) [?:?]

By Eli Sy user 01 May 2023 at 9:47 a.m. CDT

Eli Sy gravatar
Just for anyone else who may have this issue, the local ldap wasn't the issue, gluu wasn't able to connect to the domain ldap because the port was blocked on a new firewall setup. Once that was opened up, and the server rebooted, everything came up. Thank you Mohib for your help.